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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1050 results found

  1. Flexibility for the merchants to control their delivery distance. This will allow delivery for short range or long range with variable pricing as a service fee.

    1 vote

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  2. Currently the inventory doesn't decrease in restaurants for open checks. If someone orders an item that has to be decreased since there are limited items such as specials, etc.. or limited seasonal items, then for restaurants, the on hand count should decrease as the item is ordered. In current state, the inventory doesn't decrease until the check has been closed out and this gives false on hand counts which can cause servers to order items that have been depleted already. For restaurants, please decrease on hand counts when items have been fired to the printer instead of when the check…

    1 vote

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  3. clover and or g2 app needs to email to businesses per transaction and deposit activity for our quick reference

    1 vote

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  4. Retail Inventory - Show in register,

    Please allow inventory items that have a barcode to be scanned into the register app even if the "show in register" box is unchecked.

    It would be nice to able to have inventory items that have barcodes in the background and not show on the the register app. I have hundreds of items in my inventory that have barcodes that I do not want to show in the register app categories because it looks to cluttered, however I still need them to ring up in the register app when scanning the barcode.

    Most other…

    1 vote

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  5. If a customer orders multiples of an items that need to fire to a specific printer, I need to manually select the printer for all items. For example, if a customer orders 13 California rolls, I will need to select Sushi Bar on my printer label 13 times for every California roll that needs to be made.

    Can we please condense this so you can pick the quantity needed to be fired to a specific printer. Obviously this will need to be limited by the quantity ordered.

    1 vote

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  6. Would like the feature for tables that are occupied for a long time in Dining turning red to be removed or an option to be added to disable this feature.

    1 vote

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  7. The removed items report includes items deleted in cart during online order. It messes up the report by a lot.

    1 vote

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  8. Ability to enter info for a Togo order better. For example a pop-up when a Togo order type is initiated that will make it easier to enter name and number for order instead of just adding to note.

    1 vote

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  9. Currently to print out split checks where 1 guest pays for another guest you have to move items to the paying guest and the print the bill. This adds unnecessary steps, falsely inflates guest check averages, and causes confusion for management, staff, and guests when evaluating bills. The cash out function allows you to pay for multiple guests on 1 payment, this functionality should be passed on to present the bills to the clients to pay. Split check bill presentment is the norm in restaurants and should be a very basic feature that comes as a default ability. Servers typically…

    1 vote

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  10. Request for longer text character fields for receipt headers & footers to add additional text provides more detailed for merchant messaging.

    1 vote

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  11. Register to show items on receipt in alphabetical order. Why? On a 50 + item order receipt, single items could be easily referenced for return requests or cashier cancel item requests.

    1 vote

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  12. Clover needs better functionality for corporations with multiple Clover locations such as:
    - detail sales reporting for all locations
    - user roles across all locations
    - ability to set up a location without being onsite with no variation of what is on the website and what is on the device (currently there are apps that show up on the device but not on the installed app on the website, same with set up features like display time out, etc).

    1 vote

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  13. Currently can only exchange item for another item of same value. Prefer exchange item for another item regardless of value, then be able to print receipt showing either the net amount refunded or the additional amount purchased.

    1 vote

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  14. fast cash with no explanation for managers
    multiple gratuity lines
    see table number on tips app
    should be yellow when things are on hold - hard to tell when something hasn't been fired
    Need PPA count
    table count should be able to adjust depending on where people are sitting
    should be able to re-open table when refund has been issued incase wrong table was closed out

    1 vote

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  15. When importing an inventory spreadsheet, provide the choice of adding the quantity to existing count or over-write. Right now, it over-writes existing qty in stock, so if I have 2 left and order 6 more, the imported report will change my qty to 6 rather than 8. I don't know why anyone would over-write, but there may be a reason so please offer the choice.

    1 vote

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  16. Our retail store needs to be able to change the sales tax rate on mobile units. Currently only one sales tax rate is allowed by account and is charged on all devices/units. We have pop-up events in other states with higher sales tax rates but we cannot change the rate on the mobile units as it would change the sales tax rate on all devices/units, etc. We have been asking for this feature for over four years.

    1 vote

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  17. We have been trying to get our BentoBox integration for online ordering work for nearly five months now. We keep running into a variety of issues with the POS-synced menu from Clover to BentoBox.

    One of the big ones is we have a regular menu, and a Sunday Brunch menu. It is currently not possible to set separate days of the week or times for different menus. When I spoke to support they suggested we manually add and remove menu items DAILY!!!!! That suggestion felt very out of touch with reality, as anyone in the restaurant business knows...NO ONE has…

    1 vote

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  18. Allow for item cost to be set as a percentage of sale price. ideally on both an item specific level as well as a general level or based on category or label. I buy and sell
    hundreds of trading cards of which there are hundreds of thousands and trying to make a new item on the fly for a card that I may never sell again just so my profit margin sheet is accurate is impossible. I currently use the variable price marker but have the cost set to 0 because the price range for these cards varies wildly and…

    1 vote

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  19. Total number of item should be calculated and printed on receipt as it helps in packing the food more effeciently and accurately.

    1 vote

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  20. There needs to be an option for alphabetizing tabs by last name not by the first name.

    1 vote

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