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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1019 results found

  1. I would like to have the option to turn off the online ordering notes. Customers are not choosing modifiers they are putting request in the notes, for example extra ranch, our wings come with ranch or blue cheese but extra ranch/blue cheese I charge for. The customers are just putting the request in the order notes. We are losing money.

    1 vote

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  2. Order receipt display the online name instead of the modifier name when the order comes from google pick up

    1 vote

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  3. Management needs to have access to add/edit employees from their specific location. As a franchisor I need this feature so my franchisees don’t have access to each other’s store info/reporting. Please let me know if this feature can be added to my account.

    1 vote

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  4. wants to add notes to inventory in order to manage what vendors have the cheapest products and cost management.

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  5. when your in inventory its to easy to accidently clone an item. the 3 choices are close together so its easy to hit clone by mistake. Maybe a window should prompt when you hit clone. Sort of like when you want to delete an item

    1 vote

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  6. Allow for item duplication/cloning on devices such as the flex. Item duplication is allowed on the web dashboard but not on the actual devices. It’s a useful tool for retail businesses.

    1 vote

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  7. Business owners should be allowed to export their Clover Plan statements on the dashboard just like their merchant statements

    1 vote

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  8. We are a retail store and we use the custom modifier section to put the name of the item being purchased. For example if someone is purchasing a table, we will put table in this section. we used to be able to put the description that we put in the custom modifier section into the SEARCH box. For example if we want to see everyone that purchased a table in the last 60 days we can search that . our sales numbers are very high so going through reports really is not an option. Each Product on our register screen…

    1 vote

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  9. For combined orders to not show in the removed items section in reporting or have a label to know that it is a combined order

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  10. Filters orders by open orders from the web dashboard. The dashboard currently give no option to filters orders base on open orders. The feature is only available on the clover device via the orders app

    1 vote

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  11. When updating inventory via the import option it will be nice if the modifiers orders do not revert back to Alphabetical order

    1 vote

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  12. There is only an option to add quantity of items to categories. However, businesses with a lot of products, would have to have a lot of different categories in order to keep stock up to date. There should be a way to add quantities to labels, so we can break it down even further.

    1 vote

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  13. For premises that sell Pints and half Pints it would be ideal to have one central stock item (keg) that Pints / Half Pints could be sold from. The same would go for Cocktails: 1 item in the register that is made up from multiple items fro inventory

    1 vote

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  14. The ability for an order generated from the device to be able to be assigned to a driver from DoorDash Drive.

    1 vote

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  15. We take many orders over the phone. Taking payment over the phone takes more time and I am charged more for manually entering cards. We prefer payment when the order is picked up in person.
    Example
    We have 6 lasagnas to sell. We have and order come in for 3 lasagnas to be picked up at 6pm still waiting for payment to be collected at 6pm. In the mean time we have four other orders wanting lasagna. The computer says there are still 6 lasagnas when truly there is only 3. And the 4th person is out lasagna. Creating sad…

    1 vote

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  16. On the order receipt selection screen after payment is tendered, if you don't select a receipt option & just click 'done' the customer display remains on the last order until the next order is tendered for payment. The screen needs to reset regardless of the receipt type being issued. Clicking 'done' without selecting another option should be interpreted as 'no receipt'. Clover Station Duo.

    1 vote

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  17. Currently, the billing & statements options are only viewable by owner & admin roles. We have created roles for our finance team that gives them access to reporting only & nothing else, but there is no option to give them access to statements without making them an admin.

    1 vote

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  18. 1 vote

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  19. When creating a Rule by Order Type it makes you select each individual item. I suggest that you add an option to select all items from within a category. Or an option to apply the rule to an entire category.

    1 vote

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  20. While being able to upload photos is wonderful, having the ability to upload only 1 photo is a bit frustrating for online sales. Not being able to highlight certain intricacies of an item doesn't bode well for online sales

    1 vote

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