341 results found
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Ability to turn off auto close of order ticket on register
The new update that has been implemented where a customer's order ticket on the register automatically closes does not work for my business. We want the ticket to stay open until we hit the 'done' button as it was before. Please add the ability for us to choose to turn this feature OFF.
1 vote -
Send batch closeout report to someone other than the owner.
It would be nice to have someone other than the person with the role of "Owner" could receive the batch closeout report. The owner may not be the person this needs to go to, or it may need to go to multiple people.
4 votes -
Add Simple Inventory Reporting Feature
Need to know how to get a report of my inventory that includes the categories of the items which could be sorted by category to give total value of inventory by category.
Currently there is an option to export inventory and it contains lots of useful information, but the column for 'Category' is non-existent in the export.
Business owners / Managers need the ability to track inventory value by category (For example, Beer/Wine, Liquor, General Merchandise, Tobacco, etc.) for tax purposes and other reasons.
6 votes -
Make tip sharing possible on cashout report
Make calculations for percentages of net sales available as part of the servers close out report. We tip share and waste lots of time at the end of the night calculating support staff tips. For example make it so there is a slot you can add title like busser and identify it as a variable percentage of net sales. Lets just say net sales is $1000. A 3% busser payout on the slip should already have a line saying busser $30 and one for food runner at 2% saying $20. That should be a calculation outside of the cash due…
18 votes -
Print Day before Last, or Sunday, option in Reporting Date drop down
Simply an additional option for the drop down in Reporting, in addition to "Today, Yesterday, Last 7 days, Last 30 days, and Custom" It would be nice to have either a "Day before last" option, or a "Saturday" button, so that we can stop running the custom range each Monday after the Sunday which is always off at our location.
TLDR: Add to the Reporting drop down an option for "Day before Last"
1 vote -
Guests by Server - Reporting
Merchant would like a detailed summary of all the guests the employees/servers added to the clover dining app. Merchant wants a count of guests per server. How many guests was reported by clover dining app for the whole restaurant for the end of day customizable with timeframe option. And average sales per server/employee in one page and organize them by the best perform to least performance in sales or guests added to the clover dining app.
3 votes -
Server Report
In my 25 years of restaurants, I've never experienced a system that doesn't provide servers a detailed report of exactly how many cash sales, cc sales and cc tips were made that night. Along with a final owed to the house.
18 votes -
print a report to a wifi printer instead of using all my paper in the printer.
Ability to print to a wifi printer instead of using the Clover Printer paper.
1 vote -
0 Quantity Report
A report that shows 0 quantity, including Product Code and Vendor. This would save me so much trouble. I could know what I need to order with Product Code, whom I need to order it form all in one place.
1 vote -
Adding items to category integrating with Ecwid
When adding additional items into a category it creates a new file when it is integrated with Ecwid. Therefore you need to go into that new folder, click on the the category product and manage it (assign it to the existing folder so that everything shows up on one page in the online store.) It causes double work. It would be nice if would just dump the new info into the existing one in the Ecwid platform.
1 vote -
Alphabetizing Categories
When adding additional categories they do not merge alphabetically they go all the way to the bottom below the last category added. The only way to do this right now is to drag and drop it into location either on the unit itself or on your desk top on the admin. side. Unfortunately it is not the most user friendly thing to do. It takes forever. It would be nice to have a command to let you either reshuffle new categories in with existing in alpha order or have you click on the new ones to integrate in alpabetical order.
1 vote -
Generate detailed report with total collected for end of day business.
Requesting a detailed report for end of each day at the close of our business.
1 vote -
items in our inventory app that has not scanned at the register over a selected period of time
items in our inventory app that has not scanned at the register over a selected period of time (6 months, 12 months, 18 months, etc...). Then from that report be able to either archive or delete that data from the inventory app. This will not only allow the app to run better, but reduce the amount of dead inventory sitting out there that is costing you money to store.
1 vote -
Restaurants need to adjust tips! Thats a servers WAGE! If we cant do that Clover is NOT FOR RESTAURANTS
TIP ADJUST! Things come up, that's a SERVERS WAGE
1 vote -
Service Charge Disclosure correction.
The Service Charge disclosure is rigid and non inclusive of various situations. This disclosure should be able to be changed by the client. For example, a service charge is not necessarily a gratuity in that it is a service charge and should not be confused with a different term. If it's called a Service Charge, then it should be just that. This confuses the merchant and client. My client operates an entertainment restaurant that charges a service charge since they have live bands playing. They also charge a service charge to help other staffing expenses such as guaranteed wage minimum…
1 vote -
disable batch close out printing
Provide the ability to disable printing of Batch Totals when close out occurs. This feature works as expected on Duo but all our Mini's print Batch Total each night we are open. We don't use these reports and it is a waste of paper. Additionally I don't want my employees looking at these reports.
1 vote -
Please allow bulk editing
We often want to change multiple items at once, but presently need to go in and change them one at a time. Please allow the selection of multiple inventory items and bulk updates.
1 vote -
Create "hidden" toggle in the Inventory Section
When I am looking through inventory, I see all of my hidden and non hidden items together. This creates a lot of noise as we use hidden items to archive many products. Please create a check box or toggle to "show/hide" hidden items.
1 vote -
Tender Types Report Shows Interac Refund Under Credit - should be under debit!
In the Clover online Dashboard we use "Reports > Payments & Tender Types" to balance transactions at close, and also for bookeeping.
Currently (Sept. 2022) the report shows Interac refunds under the Credit Card section, which they should not be under. This only happens when the refund is done Manually on the Clover Flex terminal. We cannot always process a refund through the Transactions section on the terminal, because we have 100+ transactions per day and there is NO easy filter to find old transactions (by $ value, or last 4-digits, for example).
Clover support was unhelpful on 3 separate…
1 vote -
Fix the Fiserv statements
I hate the monthly statements. They are 11 pages and show less info then other companies do in 4 pages. I would like someone from Fiserv to look at my other statements in order to make fiserv a much better product.
1 vote
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