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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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405 results found

  1. Reporting for comparison of every day sold items and every day change in inventory item list to reflect only items that were only manually changed in inventory.

    This functionality will enhance daily audit ability for owners

    2 votes

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  2. I would like a report that shows how much money was taken in and how many items were sold by hour. Should I open at 11 or 12? How much did I sell that hour in the past. Should I close at 6pm on Sundays or stay open till 9? Do I need to bring in another employee for a certain time period?

    1 vote

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  3. The client owns a convenience store and would like his Fuel Tax totals separated from the overall total for Taxes as it would make it easier to compare inside/outside sales.

    1 vote

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  4. When viewing reports from the device with filters set to categories / all categories the client would like to see the category name and the totals only, not a breakdown of the items within that category. It would also help save more receipt paper

    1 vote

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  5. Need to have the ability to print detailed batch report showing each transaction from the device itself. Ideally from the Closeout app this should be an additional option but even if ability was given to Transactions app to print a list or via Reporting App to Print a list as well.

    6 votes

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  6. Line item cash total in reporting on the stations. Just like credit cards and tip totals.

    1 vote

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  7. The latest Inventory update took away the "item cost" category and the "alternate name" category (which we use to track where we buy items from).

    Tracking what we pay for items and where they come from are crucial.

    This can still be done on the actual POS but not on Clover online. Most, if not all, retail businesses do not stand at their POS to add new inventory they do it on their computer. This update makes this impossible.

    It seems every time there is an "update" it is worse for users. :( Is this a problem for other retailers?…

    2 votes

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  8. They want to know if we can generate them a report that will show Customers and Item Sales together. A report showing which customers bought which items that month. The item sales report only shows the items but does not tie it to specific customer. This is going to be a report that need monthly and is possible to have that function added as to where they can pull that report themselves,

    2 votes

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  9. merchant would like different report for each manually closeout for the entre day

    3 votes

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  10. The feature to download monthly transactional data was available to us until November last year (2022), but with some of the updates that happened, we are no longer able to pull the full month report. I believe there is a 30 second time lapse, that after that, no further lines are included in the report. Can you please revert back to the process of how it was before? It is very important to be able to pull full reports for all Taxi companies, we are a group of 12 Taxi companies with over 5,000 cabs and we need this reporting…

    1 vote

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  11. In the manually open cash drawer option you should have a button that says start work day and enter whatever amount that may be. Also a close work day button as well. And there should also be a shift change button, something to that sort. Make it easier for the merchant than having to type in everything. Or there could even be an auto calculate button that will always keep the drawer stay in amount like $250

    1 vote

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  12. It would be very useful if you could export your cash log in excel.

    3 votes

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  13. Bring back the export option for the new Multi-Location Dashboard per a merchant who has 30 locations. This report is used daily to show sales for each store location. The function was previously there on 10/16/22 and now it is not there.

    2 votes

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  14. Currently we can add a note on a transaction/tab but the only person who can see it is the pos user. I'd like to be able to add customers names to tickets that are sent to the kitchen so that when not attached to a table the runner doesn't need to constantly ask foh where to deliver food

    2 votes

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  15. I need the Cost $ field.
    Retail price only is not good practice for my business.
    I have to have the field shows my cost$ and Supplier

    3 votes

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  16. BentoBox Catering imports the entire order as a non-taxable sale with no breakdown of gross sales (and their tax category - food vs. sales tax), taxes collected, tips collected, and service fees collected. This screws up all reports for the whole month.

    1 vote

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  17. Returns, cancellations, and order adjustments at DoorDash, GrubHub, and UberEats are not tracked correctly in Clover. Fix this!

    1 vote

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  18. ADD ORDER NUMBERS TO ORDER WITH GOOGLE, FOLLOWING SUBSEQUENTLY OF ALL ORDER TYPES

    1 vote

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  19. it now takes six taps to get a daily total where we could just look in the header of the transaction list before. We used that function daily. Please put it back.

    1 vote

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  20. What is the Connection Link to Clover Transactional Data so we can use Microsoft PowerBI to build internal reports?

    1 vote

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