343 results found
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Create "hidden" toggle in the Inventory Section
When I am looking through inventory, I see all of my hidden and non hidden items together. This creates a lot of noise as we use hidden items to archive many products. Please create a check box or toggle to "show/hide" hidden items.
1 vote -
Tender Types Report Shows Interac Refund Under Credit - should be under debit!
In the Clover online Dashboard we use "Reports > Payments & Tender Types" to balance transactions at close, and also for bookeeping.
Currently (Sept. 2022) the report shows Interac refunds under the Credit Card section, which they should not be under. This only happens when the refund is done Manually on the Clover Flex terminal. We cannot always process a refund through the Transactions section on the terminal, because we have 100+ transactions per day and there is NO easy filter to find old transactions (by $ value, or last 4-digits, for example).
Clover support was unhelpful on 3 separate…
1 vote -
Fix the Fiserv statements
I hate the monthly statements. They are 11 pages and show less info then other companies do in 4 pages. I would like someone from Fiserv to look at my other statements in order to make fiserv a much better product.
1 vote -
allow users to select mail order/phone order as a criteria for order and transaction reports
Users should be allowed to specify reporting of orders where credit card/debit card info was manually entered because the sale was done over the phone. This should be added as a filter in the default reports.
1 vote -
Reports showing trends for days and hours
I would like to have a report that shows the busiest hours over the requested time frame. I used another platform that had a "Labor Optimization" report, that allowed us to see the volume of visitors per hour over a selected time period in order to better schedule employees. Currently, we're only able to see the hourly volume per day, unless we export that data to compile a report of our own.
3 votes -
sorting
Make transactions sortable by last name so when we print them from excel it is easier to apply the payments to our customers
1 vote -
Sales Report - Cash Payouts
The merchant would like cash payouts to be categorized within the sales report
14 votes -
Labor Cost
We would like to have labor cost to show under the Reporting app without the need to use a third party app like HomeBase.
3 votes -
ONE report with detailed sales info. ALL OF IT!!!
Would like to have the ability to pull one report with everything we need instead of having to use an additional service or pull multiple reports and attempt to match the info.
Merchant Name, Employee Name, Date, Time, Payment Type, Card Type, Item Name, Item Cost, Item Refund.
4 votes -
Employee Performance - Clover Dining
Clover needs an Employee Performance Report based on the information collected on Clover Dining, owner of the restaurant would like to know how many guests, not orders employee's served, average sales of employee, total guests and sales, and summarized in a column by best performer to least performer. The owner of the restaurant would like to know how many guests the whole restaurant served the whole day and have it be customizable to the date and time of choice. Results showing the best employee performance serve to the least
2 votes -
Allow items to be either be damaged out or returned to inventory after an exchange/return,
Merchants should have the option to take a return or exchange and be given the option to damage out the item and then be able to run a report showing all damaged out items, OR be given the option to simply return an item to inventory.
4 votes -
Items Report (Include Employee Name)
The merchant would like to be able to see who sold a specific item when viewing items report via the device instead of having to access the dashboard and filter each employee individually.
3 votes -
Implement date specific inventory reports
Please implement date specific inventory reports. For taxes at the end of the year retail stores need to be able to do inventory reports from 1/1/21 to 12/31/21 and there is no such feature available on inventory reports.
3 votes -
Negative Tender
Clover needs the ability to imitate negative tender transactions via the Register, including the purchase of merchandise from sellers, and payouts to vendors or lottery winners.
Numerous retailers buy merchandise from consumers and resell this merchandise in their stores. Convenience stores make payouts in lottery states.
Existing 3rd party solutions for negative tender and payouts are unsatisfactory. Retail merchants need effective functionality, ease of adding used items to inventory, and simple reporting on these activities.
5 votes -
Darker Report in Dashboard
For reports to show darker when you print them from the dashboard.
2 votes -
Export inventory by Category
It would be helpful to be able to export inventory items by category. I would like to be able to select a category, and get a spreadsheet of all the items in that category including their quantity on hand and cost. This would make taking inventory easier.
22 votes -
emailed batch report
It's been an issue for our merchants who want to have the daily closeout / batch report emailed to someone at their company who is not the owner.
Clover does not have the ability to have the automated batch report go to a controller, Cfo or someone in the accounting dept. It can only be sent to the email associated with the Owner of the Clover account.
Seems like an easy fix. Can we get it done?
2 votes -
Convenience fee
under setup I added 2 different type Taxes. 1) sales tax 8.25% 2) Convenience fee 4%. At the check out it do not show separately. It adds up both Taxes and shows. This was in reports also we do not know how much sales tax and how Convenience we collected.
1 vote -
Was surprised to find out that end of day close-out reports/print outs are not customizable
Would love to be able to customize the end of day close out report/print out. Much of the information provided and dictated by clover on the print out is rather useless (I do not care about how much went through on AMEX versus VISA versus MC or debit) and the print out is rather long. I would love to be able to see a tax report (which I currently have to print out from the desktop dashboard) included rather than the tender report.
1 vote -
Space in between or line in between order
Please add a line button so I can separate my orders, I have a taco shop and I wanna be able yo separate an order of 5 tacos from another person's order of 3 tacos, please provide a button that says space or line that we can push when we want to separate our orders
1 vote
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