140 results found
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email for every transaction
Need to be able to select to recieve and email or text of each transaction when it happens, just like if you send an invoice to someone you get notified they paid it.
3 votes -
Surcharge information on Order Receipt
Is it possible on the order receipt to have Surcharge information available. With a sit-down restaurant without a handheld device, the order receipt is presented to the customer and then payment is taken. Having the transparency to have the surcharge amount on the receipt to show the total after the surcharge, so the order receipt presented to the customer and the payment receipt when surcharge applies alligns
3 votesService charges appear on the itemized customer receipt, but are not printed on order tickets, as they are not items to be prepared by the kitchen.
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printer
Order receipt DOTTED LINE format option doesn’t work with Star 700 kitchen printer.
When using the Large Font along with the dotted lines, the dotted lines wrap to two lines instead of only one.3 votes -
DoorDash Dasher Tips in Employee Sales Report
Until around mid-April 2024, it was possible to view a tips breakdown in the Employee Sales report on the Clover POS devices. The total tip amount for each employee was broken down into "DoorDash Dasher tips" and "Employee tips". "DoorDash Dasher tips" are tips left by customers for online orders delivered through DoorDash Drive, while "Employee tips" are tips actually received by the employee for dine-in orders. It is no longer possible to view this information on the Clover device itself, and accessing the Dashboard is now the only way to view the tips breakdown. I am not sure why…
3 votes -
Receipt URL
The URL's on Clover receipts are so bad. I run into vendors so often that have HTTPS://WWW.NONE.COM/ -- why bother displaying that?!
Why bother displaying HTTPS://WWW or the slash at the end of the URL?
Can't it just be "restaurant.ca" or "RESTAURANT.CA" instead of HTTPS://WWW.RESTAURANT.CA/"?
I've even seen receipts where the URL is split across two lines like this:
"HTTPS://SOMETHINGCOFFEE.COM
/"There's gotta be a better way. The HTTPS is not essential. The WWW is only essential in RARE situations, as the browser will almost always attempt to add the www if browsing to the TLD doesn't work.…
3 votes -
kiosk dine in name change
give us flexibility to change name for dine in and take out
2 votesThank you for submitting your Idea to UserVoice.
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On-Line Ordering Accept Gift Cards and Promo Codes
The online ordering site should be able to accept gift cards for payment and/or promo codes a business is offering.
2 votes -
Swipe Card to Pull Up Customer Order
I have a merchant using xxxx that is interested in Clover. They are not going to move forward with Clover, because they need the ability to pull up an order simply by swiping/inserting the card that they have on file for the bar tab/pre-auth. This is a music venue/bar that gets very loud, and therefore they need the ability to pull up an order without needing to communicate with the customer over loud music. If Clover could implement this, they would 100% move.
2 votesThank you for submitting your Idea to UserVoice.
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Order Date and Time - For Catering
When we take catering order via phone or email or even in-person, we need the ability to specify the date and time of the delivery or pick-up, and this can be in the future a few days or a few week later.
Additionally, if we can also have an option to specify up the prep date, that will be helpful, so, the orders can show up on top of the order list and print the kitchen ticket, on the day of the preparation.
2 votesThank you for submitting your Idea to UserVoice.
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Print Individual Items to Order Printer
Hello-
I'm working with a Cafe that is requesting a feature to print individual item tickets to the Order Printer. IE: Ring up a Latte & Espresso. Right now they print together to the order printer. They would like the Latte to print one 1 ticket, and the Espresso to print on the next.
For cafes this feature would be instrumental as they would be able to serve the coffees with the matching individual Order ticket, as opposed to the entire order ticket.
2 votes -
Cutoff for online Orders
food preparation time should be the cutoff time for online orders
2 votesThank you for submitting your Idea to UserVoice.
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Add/remove/extra buttons
Most of the top level restaurant per terminals have the ability to press a button to add or remove and that will bring up a pop-up option for different add-ons. This is what we need.
2 votes -
Discount Control
We need the ability to control how discounts are applied to orders. There are certain discounts that apply to food only and not alcohol. Example, Military discount as well as other promotions we may be running through various advertisements. Currently, when creating a discount there are no control options for how the discount is applied. We would like to have an option to apply it to specific item labels or revenue classes, categories, menus, or even specific items. Another example would be a coupon we send out for 15% off your meal. When the customer is ready to pay we…
2 votes -
Adjust where each section appears on the ticket.
I would like to be able to adjust each section and where it appears on the ticket. I own an elixir bar, which is like a coffee shop, and I do not want the table information on the top of the ticket; I like the customer's information on the ticket, and I would like to be able to make the customer's name bold so that it stands out.
2 votesThank you for submitting your Idea to UserVoice.
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print receipt
We are paperless and do not print receipts. The only option we want to show on the forward/customer facing kiosk is "No Receipt, Email Receipt, Text Receipt." There should be an option to customize what options we offer for receipts.
2 votes -
online order
can you add order number when customer place an online order? it will be easy to find customers order when we have a lot online orders.
2 votes -
Remote order
Hello, with the situations with the restaurants, specially with mine, I am always short staffed for the past few months. This means, many customer calls are missed while our staff is serving dine-in customers. So, the idea is to route all the calls to our remote staff who can take all the orders from the customers and place the orders remotely via clover app. This way, if the customer calls are handled, then the staff onsite can take care of the dine-ins. I understand there few prep works and coordination needed, but that's doable than loosing the business itself
2 votes -
Business Name on Printed Expo Order Receipts
On the printed Order Receipt/ Expo Receipt, please allow us to modify the header, so that it doesn't just say "Clover Online Shopping Pickup." We attach these receipts to customer orders, so would like to be able to put our brand name (and logo!) on the header.
2 votes -
Email notifications for online orders
Merchant would like the option to receive email notifications when an online order has been submitted.
2 votesThank you for submitting your Idea to UserVoice.
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Device Printed COLO QR Codes are not enabled for DDD Delivery!
Device Printed COLO QR Codes are not enabled for DDD Delivery! Only the QR codes at the dashboard are enabled with DDD delivery option. Most of our merchants do not have PC's/Printers. The ability to print QR codes that work for both pick up and Delivery should be an option.
2 votes
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