137 results found
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Tip settings per Order Type
We have restaurant (Dine in) and a bakery section (Register). We would like to have the tips, sales and avg. bill per table (Dine-In) separate from the (Register/Bakery
2 votes -
Order Receipts in Spanish
Customer wants their order receipts in their Clover Kiosk to show "PAY AT REGISTER" and "PLEASE TAKE THIS TICKET TO REGISTER AND COMPLETE PAYMENT" in Spanish since the merchant is located in Puerto Rico where the initial language is Spanish. It is creating problems for him since not all consumers know English and are disgusted with him because of the long wait. We need the merchant to be able to count on a system that does not create issues.
2 votes -
Auto Log off after "Fire All"
When a server selects "Fire All" or "Save" need to have the option where it will auto log off the server/employee.
2 votes -
Clover Flex Enable Quantity Bar
Change item quantities during orders -Currently, for all devices except Clover Flex, we can use the QTY Quantity bar at the top of the screen. Please enable this feature on Clover Flex as well. Businesses want to use Flex to take orders at the table and entering the same item multiple times is inconvenient -not functional during a dinner rush.
2 votes -
2 votes
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Save Button for Adding Items/Modifiers
Why is there a save button if it is gray scaled and you cannot click. If changes are made in real time there is no need for a save button.
2 votes -
Multiple selections: Can customers select the options more than once?
CLOVER INTEGRATION WITH UBER EATS
Multiple selections
Can customers select the options more than once?UBER EATS OFFERS THE OPTION TO CUSTOMIZE THE RULES OVER THE CHOICE OF AN EXTRA ITEM, BUT CLOVER DOES NOT.
THIS MEANS THAT MY CLIENTS CANNOT SELECT MORE THAN 1 TIME AN EXTRA. IT ONLY WORKS IF I ENTER EVERYDAY AT EATS MERCHANT AND ACTIVATE THE OPTION OF "How many times can customers select any single option?"
THIS HAS TO BE FIXED. TKS
2 votes -
Fix Clover Mini Gen3 Printing Sound to be smoother and not choppy.
I have a Clover mini Gen2. I upgraded to a Gen3. Now the new Gen3 printer receipt sounds really choppy and seems a little bit slower. I have both machines side by side doing a test print. I even share the sound to the Tech Support Assistant who is online speaker phone to hear both of them do a test print.
The new Clover Mini Gen3 printing is not smooth like the old mini GEN2. The sound is choppy and louder and does NOT print smoothly when it comes out of the thermal printer. Is it really supposed to sound…
2 votes -
Turn Guest Screen
Guest screen should have equipment to be able to pivot / spin so that the customers aren't able to view what the counter is ringing in (for example, when another guest's tab is open).
This wouldn't be necessary if we could instead choose when the guest can view the screen. For example, only view once business hit's "Pay"2 votes -
E-COMMERCE QR code
have the choice of TKO or eat on site at the start of ordering following scanning of the QR code
2 votes -
Be able to remove order note for online order
Many merchants want to remove order notes for online orders. You can do this for kiosk, but not for online orders. Many customers putting special request that are normally being charged. Customer are getting free add on.
1 voteThank you for submitting your Idea to UserVoice.
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Add a Built-in Utensils Request Option for Online Ordering
Clover Online Ordering should include a built-in utensils request option.
A simple checkbox such as:
□ Request utensils
during checkout would allow customers to request utensils only when needed.
The feature should be configurable so merchants can enable or disable it depending on local requirements and their operational needs.
Many jurisdictions, including California, require restaurants to provide utensils only when requested by the customer.
Major delivery platforms already provide this functionality.
1 voteThank you for submitting your Idea to UserVoice.
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Allow Group Ordering
Please offer group ordering. A customer can send a link to multiple people so that they can choose what they want to order.
1 voteThank you for submitting your Idea to UserVoice.
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Add order types as a modifer on the item level - ability to remove tax at item level
In some states like Ohio, food is not taxed if it is taken to-go. Merchants using Clover have an extremely difficult process if merchants dining in want to add a to-go order to their tab. They first have to create a whole separate tab under the to-go order type. This removes the taxes. Then they have to combine it with the existing order. When you are extremely busy, especially at a breakfast spot where people take cakes and pies to go all the time, you don't have time for this. If you had order types as a modifier like *****…
1 voteThank you for submitting your Idea to UserVoice.
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Add pick up time to a label printer for online ordering
for online mobile ordering in a bakery- We have two areas where the orders print. Our coffee station uses a label printer but it does not print with the customers info or time of pick up. The only place that prints is on the order printer. There needs to be a way to add pick up time to a label printer for online ordering
1 voteThank you for submitting your Idea to UserVoice.
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Order detail
Under Sales Activity, the Order category used to show the details of the order. It no longer does. Please revert that section to the old way as showing the details of the order is extremely helpful.
1 voteThank you for submitting your Idea to UserVoice.
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Online Order - Paying Cash in Store
Not everyone wants to provide credit card information online or they simply want to pay cash or debit in store. Please give consideration to making this possible.
1 voteThank you for submitting your Idea to UserVoice.
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Print order ticket twice
second request. i need the order ticket to print twice. one goes to the barista, one goes to the cashier who handle to baked goods and finalizes the order when both tickets are finished. at this time, we go to receipt reprint, choose order ticket, then reprint. this is taking too long when there is a line of customers. please, just create an option to print multiple order tickets.
1 voteThank you for submitting your Idea to UserVoice.
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Flex Tipping and Checkout Sequence
Please change or make available the ability to change the checkout and tip sequence on the Flex and Pocket. It should be... 1 Enter Card, 2 Select Tip Amount, 3 Sign On Screen, 4 Receipt Options. We are losing clients because others do it this way, but Clover asks for the tip before entering the card info, which restaurant owners do not like as it makes for an awkward check out.
1 voteThank you for submitting your Idea to UserVoice.
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self-service Tab closure for bars
Specifically targeting bars; late-night, a larger proportion of the bar staff-s time is dominated by having to close tabs, and in a crowded bar, a large amount of space at the bar is also dominated by customers waiting to close their tabs.
Idea: QR code link to portal (Bar can post QR codes around establishment, by open-space areas, by exits, even in parking lots), customer can enter in last 4 digits of the CC they opened the tab on, and can then close out their tab via self-service, adding tip and signing, instead of having to interact with bar staff.…
1 voteThank you for submitting your Idea to UserVoice.
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