124 results found
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Online Orders Frequency Options
Online Ordering Frequency would allow you to edit/limit the frequency by which customers can place online orders through your Online Ordering platform. Essentially you as the merchant are able to set the number of orders that can be placed within a specific timeframe, like in 10 Mins, 30 mins, an hour, etc
A lot of my smaller Clover Restaurants have limited capacity to how many orders they can make at a time so during their busiest hours its extremely helpful to have a feature that allows the merchant to mitigate receiving a high number of simultaneous orders by limiting how…
2 votes -
Custom view and pricing for identical Modifiers on order receipt
When I select an item such as a latte I am then presented options such as milk type, syrups, temperature etc.
The issue I have now if I select multiple of the same modifier such as vanilla syrup it prints out on the order ticket like this and can lead to very long order receipts:
Latte ICED
Oat milk
Vanilla
Vanilla
Vanilla
hazelnutideally it would look like this:
Latte ICED
Oat milk
3 x Vanilla
1 x hazelnutAlso, is there a way to where it only charges for the first modifier added but no extra as additional are…
2 votes -
Tip settings per Order Type
We have restaurant (Dine in) and a bakery section (Register). We would like to have the tips, sales and avg. bill per table (Dine-In) separate from the (Register/Bakery
2 votes -
Order Receipts in Spanish
Customer wants their order receipts in their Clover Kiosk to show "PAY AT REGISTER" and "PLEASE TAKE THIS TICKET TO REGISTER AND COMPLETE PAYMENT" in Spanish since the merchant is located in Puerto Rico where the initial language is Spanish. It is creating problems for him since not all consumers know English and are disgusted with him because of the long wait. We need the merchant to be able to count on a system that does not create issues.
2 votes -
Auto Log off after "Fire All"
When a server selects "Fire All" or "Save" need to have the option where it will auto log off the server/employee.
2 votes -
Clover Flex Enable Quantity Bar
Change item quantities during orders -Currently, for all devices except Clover Flex, we can use the QTY Quantity bar at the top of the screen. Please enable this feature on Clover Flex as well. Businesses want to use Flex to take orders at the table and entering the same item multiple times is inconvenient -not functional during a dinner rush.
2 votes -
2 votes
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Save Button for Adding Items/Modifiers
Why is there a save button if it is gray scaled and you cannot click. If changes are made in real time there is no need for a save button.
2 votes -
Multiple selections: Can customers select the options more than once?
CLOVER INTEGRATION WITH UBER EATS
Multiple selections
Can customers select the options more than once?UBER EATS OFFERS THE OPTION TO CUSTOMIZE THE RULES OVER THE CHOICE OF AN EXTRA ITEM, BUT CLOVER DOES NOT.
THIS MEANS THAT MY CLIENTS CANNOT SELECT MORE THAN 1 TIME AN EXTRA. IT ONLY WORKS IF I ENTER EVERYDAY AT EATS MERCHANT AND ACTIVATE THE OPTION OF "How many times can customers select any single option?"
THIS HAS TO BE FIXED. TKS
2 votes -
Fix Clover Mini Gen3 Printing Sound to be smoother and not choppy.
I have a Clover mini Gen2. I upgraded to a Gen3. Now the new Gen3 printer receipt sounds really choppy and seems a little bit slower. I have both machines side by side doing a test print. I even share the sound to the Tech Support Assistant who is online speaker phone to hear both of them do a test print.
The new Clover Mini Gen3 printing is not smooth like the old mini GEN2. The sound is choppy and louder and does NOT print smoothly when it comes out of the thermal printer. Is it really supposed to sound…
2 votes -
Turn Guest Screen
Guest screen should have equipment to be able to pivot / spin so that the customers aren't able to view what the counter is ringing in (for example, when another guest's tab is open).
This wouldn't be necessary if we could instead choose when the guest can view the screen. For example, only view once business hit's "Pay"2 votes -
E-COMMERCE QR code
have the choice of TKO or eat on site at the start of ordering following scanning of the QR code
2 votes -
Ability to give Deletion Reason on live order/check
It would be nice if and when a person operating in the Register Mode is prompted to give a reason when an item is deleted from a live order/check. This would help prevent the operator from deleting off items for friends and cohorts at their own discretion. During our Grand Opening, the team was told to stick strictly to our Discounts Code and to not comp too many items. We found that there were 75 item deletions in one day from checks. Some were legitimate mis-rings, but others are very questionable since we were told to watch out because one…
1 voteThank you for submitting your Idea to UserVoice.
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Customer Phone Number Formatting on Order Printouts
Suggestion: Improve Phone Number Formatting on Online Ordering Printouts
On Clover Online Ordering printouts, the customer’s phone number currently appears as one continuous string of digits, with no spaces or breaks.
For example:
6135551234
It would be much easier and faster to read if the number were automatically formatted into the standard three-three-four format:
613 555 1234
or:
(613) 555-1234
The three-digit area code followed by the three-digit prefix and four-digit number is how people naturally recognize and read phone numbers. This would make the information significantly easier to read at a glance, especially in a busy restaurant environment where…
1 voteThank you for submitting your Idea to UserVoice.
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Ability to disable Clover app ordering
It would be helpful if merchants could turn off Clover app ordering. We frequently have support calls from merchants because their customers can't place orders in the app. It's almost always because the phone needed an update or the Clover app needed an update. For certain demographics, this issue seems to happen frequently; in those cases, the ability to turn off app ordering while keeping website ordering on would solve this pain point for customers, merchants, and support agents.
1 voteThank you for submitting your Idea to UserVoice.
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Link Clover Online Ordering to Google Business Profile
We are not able to link Online Ordering to Google Business Profile so that customers can just click 'Order Delivery' through Google Search and reach to the Online Ordering Page. I called the Support department and they said this feature is only available in US but not Canada.
1 voteThank you for submitting your Idea to UserVoice.
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Allow Group Ordering
Please offer group ordering. A customer can send a link to multiple people so that they can choose what they want to order.
1 voteThank you for submitting your Idea to UserVoice.
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Online Order - Paying Cash in Store
Not everyone wants to provide credit card information online or they simply want to pay cash or debit in store. Please give consideration to making this possible.
1 voteThank you for submitting your Idea to UserVoice.
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Print order ticket twice
second request. i need the order ticket to print twice. one goes to the barista, one goes to the cashier who handle to baked goods and finalizes the order when both tickets are finished. at this time, we go to receipt reprint, choose order ticket, then reprint. this is taking too long when there is a line of customers. please, just create an option to print multiple order tickets.
1 voteThank you for submitting your Idea to UserVoice.
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Flex Tipping and Checkout Sequence
Please change or make available the ability to change the checkout and tip sequence on the Flex and Pocket. It should be... 1 Enter Card, 2 Select Tip Amount, 3 Sign On Screen, 4 Receipt Options. We are losing clients because others do it this way, but Clover asks for the tip before entering the card info, which restaurant owners do not like as it makes for an awkward check out.
1 voteThank you for submitting your Idea to UserVoice.
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