140 results found
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Online Orders Frequency Options
Online Ordering Frequency would allow you to edit/limit the frequency by which customers can place online orders through your Online Ordering platform. Essentially you as the merchant are able to set the number of orders that can be placed within a specific timeframe, like in 10 Mins, 30 mins, an hour, etc
A lot of my smaller Clover Restaurants have limited capacity to how many orders they can make at a time so during their busiest hours its extremely helpful to have a feature that allows the merchant to mitigate receiving a high number of simultaneous orders by limiting how…
2 votes -
Custom view and pricing for identical Modifiers on order receipt
When I select an item such as a latte I am then presented options such as milk type, syrups, temperature etc.
The issue I have now if I select multiple of the same modifier such as vanilla syrup it prints out on the order ticket like this and can lead to very long order receipts:
Latte ICED
Oat milk
Vanilla
Vanilla
Vanilla
hazelnutideally it would look like this:
Latte ICED
Oat milk
3 x Vanilla
1 x hazelnutAlso, is there a way to where it only charges for the first modifier added but no extra as additional are…
2 votes -
Tip settings per Order Type
We have restaurant (Dine in) and a bakery section (Register). We would like to have the tips, sales and avg. bill per table (Dine-In) separate from the (Register/Bakery
2 votes -
Order Receipts in Spanish
Customer wants their order receipts in their Clover Kiosk to show "PAY AT REGISTER" and "PLEASE TAKE THIS TICKET TO REGISTER AND COMPLETE PAYMENT" in Spanish since the merchant is located in Puerto Rico where the initial language is Spanish. It is creating problems for him since not all consumers know English and are disgusted with him because of the long wait. We need the merchant to be able to count on a system that does not create issues.
2 votes -
Auto Log off after "Fire All"
When a server selects "Fire All" or "Save" need to have the option where it will auto log off the server/employee.
2 votes -
Clover Flex Enable Quantity Bar
Change item quantities during orders -Currently, for all devices except Clover Flex, we can use the QTY Quantity bar at the top of the screen. Please enable this feature on Clover Flex as well. Businesses want to use Flex to take orders at the table and entering the same item multiple times is inconvenient -not functional during a dinner rush.
2 votes -
2 votes
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Save Button for Adding Items/Modifiers
Why is there a save button if it is gray scaled and you cannot click. If changes are made in real time there is no need for a save button.
2 votes -
Multiple selections: Can customers select the options more than once?
CLOVER INTEGRATION WITH UBER EATS
Multiple selections
Can customers select the options more than once?UBER EATS OFFERS THE OPTION TO CUSTOMIZE THE RULES OVER THE CHOICE OF AN EXTRA ITEM, BUT CLOVER DOES NOT.
THIS MEANS THAT MY CLIENTS CANNOT SELECT MORE THAN 1 TIME AN EXTRA. IT ONLY WORKS IF I ENTER EVERYDAY AT EATS MERCHANT AND ACTIVATE THE OPTION OF "How many times can customers select any single option?"
THIS HAS TO BE FIXED. TKS
2 votes -
Fix Clover Mini Gen3 Printing Sound to be smoother and not choppy.
I have a Clover mini Gen2. I upgraded to a Gen3. Now the new Gen3 printer receipt sounds really choppy and seems a little bit slower. I have both machines side by side doing a test print. I even share the sound to the Tech Support Assistant who is online speaker phone to hear both of them do a test print.
The new Clover Mini Gen3 printing is not smooth like the old mini GEN2. The sound is choppy and louder and does NOT print smoothly when it comes out of the thermal printer. Is it really supposed to sound…
2 votes -
Turn Guest Screen
Guest screen should have equipment to be able to pivot / spin so that the customers aren't able to view what the counter is ringing in (for example, when another guest's tab is open).
This wouldn't be necessary if we could instead choose when the guest can view the screen. For example, only view once business hit's "Pay"2 votes -
E-COMMERCE QR code
have the choice of TKO or eat on site at the start of ordering following scanning of the QR code
2 votes -
Scheduled discounts for online orders
We would like to have the ability to automatically adjust prices for specials (items sold at a reduced price during specific days or times).
This functionality is easily handled on the registers with use of the ***** app. However, this app does not affect item pricing on online menus.
For example, if an item is sold at 30% off on Thursdays, this could be accomplished in one of two ways:
(1) Apply a scheduled discount, similar to the one created by the ***** app.
(2) Allow daily availability to be assigned to individual items. In this case, we could create…
1 voteThank you for submitting your Idea to UserVoice.
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Customer Notification for ready order
Hi Clover Team,
I would like to suggest a feature for restaurant pickup orders.
When we enter an order directly into the Clover POS, with the customer’s phone number. Once the kitchen completes the order and the staff marks it as “Ready,” Clover should automatically send the customer a text notification saying:
“Your order is ready for pickup.”
This would be very helpful for restaurants, especially during busy hours, as customers would not need to wait near the counter or repeatedly check on their order.
It would be great to have this feature built directly into Clover POS.
1 voteThank you for submitting your Idea to UserVoice.
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Happy Hour Doubling/Overlapping
Need to fix the issue with Happy Hour doubling/over lapping when 1st happy hour time frame ends and a new one starts. Engineering team says that the employee would have to close the 1st order and recharge customer again with 2nd happy hour.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to disable Clover app ordering
It would be helpful if merchants could turn off Clover app ordering. We frequently have support calls from merchants because their customers can't place orders in the app. It's almost always because the phone needed an update or the Clover app needed an update. For certain demographics, this issue seems to happen frequently; in those cases, the ability to turn off app ordering while keeping website ordering on would solve this pain point for customers, merchants, and support agents.
1 voteThank you for submitting your Idea to UserVoice.
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Link Clover Online Ordering to Google Business Profile
We are not able to link Online Ordering to Google Business Profile so that customers can just click 'Order Delivery' through Google Search and reach to the Online Ordering Page. I called the Support department and they said this feature is only available in US but not Canada.
1 voteThank you for submitting your Idea to UserVoice.
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Let us use a tablet as a order at the table option on Clover and be able to send those orders to the kitchen printer while letting it show i
Other processors out there have already leaned into the ability of being able to use bring your own tablet options for ordering at the table. Clover should allow this so that we can take orders on a tablet and send those orders to the kitchen printer and those orders should integrate with the cloud sharing capabilities. A bonus feature would be if we were able to use the Clover Go to take payments using the same tablets and possibly build a carrying unit where you can put the go on the back and slide the tablet inside.
1 voteThank you for submitting your Idea to UserVoice.
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Make the Special Instructions Field Optional on Clover Kiosk
Please allow merchants to disable the Special Instructions field for kiosk orders.
Customers are using this field to request paid add-ons, such as “extra cheese on tacos,” without selecting and paying for the corresponding modifier. This creates an operational problem for the merchant: either the staff must collect a separate small payment, decline the request, or provide the add-on for free. If the request is missed or not fulfilled, the customer may also become upset because they believe the instructions were part of their paid order.
The Special Instructions field should be optional and configurable by the merchant. Merchants who…
1 voteThank you for submitting your Idea to UserVoice.
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HAPPY HOUR DEFECT
Recently the Happy Hour app disabled the feature that prevents the happy hour discount from being continued past normal happy hour times. For instance if someone orders a beer that is discounted a dollar before happy hour is over and the server then reorders the item using the "+" it continues the discount...the server now has to re-ring in the item in order for the item to be at its proper price.
Happy Hour also does not let you disable it on a specific device. For instance if we have a party going on that should not receive the discount…
1 voteThank you for submitting your Idea to UserVoice.
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