106 results found
-
Condensed sales report needs to include totals
The new condensed sales report on device provides the Sales by Tender Type, but we must add the figures together to determine card totals. It'd be helpful to have the "Total" section from the Full Report on the Condensed Report.
2 votes -
Sales Activity Report Headers
Add the cash rendered amount to the column header in Sales Activity > Transactions report so we can easily identify potential theft or expectations for the till at shift changes. Or offer the ability to customize the headers of the Sales Activity reports like we can with Inventory
2 votes -
Profitability by Table
Looking to see if Clover can create a profitability report by table for restaurants. This way, I can see which tables are less profitable than others.
2 votes -
Ability to Filter Tips by Date
We have a few locations that would love to be able to filter the Tips app by date.
We have a bar that checks all tips entered the prior night for accuracy before they manually settle the batch. This helps prevent calls from customers due to tip entry errors. They would love to only see the tips from a specific date or yesterday.
Thanks!
2 votes -
Promotions on Uber integrations
When there are 3rd party platform like uber, the promotions that are run in uber or other 3rd party platforms are not congruent with the reporting in Clover Reporting dashboard or app
2 votes -
Report
I need to have a report that shows the exact time each item is entered, even if it’s going to the same table. Clover has a “line item” feature, but if I add 3 margaritas at different times, it only shows the time of the first margarita.
2 votes -
Tips | Credit Cards & Debit Cards
Tips received per credit cards and debit cards:
In Ontario, we can deduct the credit card processing fees from the tip payments.
We desperately need the details on the closeout report - Tips received per credit Card(MC, Visa, etc.) and debit card.
The lack of this information cost us $400 per month in processing fees that we cannot recover and do not receive income.2 votes -
Reporting Functionality-Export Payments
Under Transaction, an option is available to export Payments but the pre-configured report generated does not allow for user configuration/modification changes to capture additional data fields for data that is captured on the customer receipt.
Additional fields required Item, Price, Categories, Modifiers.
It seems a custom report is required but Clover Support can only suggest submitting request via User Voice instead of creating a support ticket. This should be an easy ask.
2 votes -
Inconvenient for Franchise business
Hi,
We own a franchise business and have realized that the Clover POS system is not very franchise-friendly. For example, the reporting feature could be improved. It would be great if the POS had a function that automatically calculates cash deposits. I know there is a cash deposit category, but it’s not sufficient for our needs. Additionally, when updating the menu, I have more than 30 accounts under my master account. While we can switch between accounts easily, it would be much more convenient if we could update the menu across all accounts at once, as we manage the franchise…2 votes -
Sales Overview Bulk Reporting
When running Sales Overview reports there needs to be a way to choose multiple employees at once to export, so they are in one file and separated into different tabs. Currently I have to run individual reports for each employee then combine them into one Excel spreadsheet so they're on their own tabs.
2 votes -
Card type
Submitting a request for the Card Type to be put back on the Employee Overview report within the Reporting App on the device. This is an issue for restaurants!
Thank you!
2 votes -
Be able to exclude tips from employee report.
Merchant would like to remove tips from employee report. Currently they are able to remove it for cash report but not for employees report.
2 votes -
Option to Print "Just" the Batch Report
Prior to last week, I could go to "Closeout" and print batch reports. The Closeout screen also gave options for printing Card Type Totals and Server Totals. As of last week, all of the print buttons automatically print all of the reports. I called customer service and found out that this is a result of a recent update. Updates should be improvements. Updates should not decrease my options.
2 votes -
CLOVER BATCH REPORT SHOWING BREAKDOWN OF 2% SURCHARGES
CLOVER BATCH TOTALS SHOWING SURCHARGES FOR 2% CREDIT CARD FEES SO WE KNOW WHAT WAS A SURCHARGE AND WHAT AMOUNT WASN'T WITHOUT HAVING TO ADD ALL THE RECEIPTS.
2 votes -
When accounting sync is enabled in Clover to QuickBooks Online, all the day total sale is posted as Clover Sale. We would need to have each
When accounting sync is enabled in Clover to QuickBooks Online, all the day total sale is posted as Clover Sale. We would need to have each sale posted to the particular client and it also should include the item ordered
2 votesPlease contact support to resolve configuration
-
PAYROLL COST AND PERCENTAGE NEEDS TO BE INCLUDED IN SALES OVERVIEW REPORT
Payroll Cost and Percentage used to be included in the Sales Overview Report. This is a VITAL tool for employers and managers to have access to hour to hour, day to day, month to month, etc. in order to make accurate payroll decisions quickly. Please put this information BACK on the Sales Overview Report.
1 voteThank you for submitting your Idea to UserVoice.
-
Bring Back the Positive/Negative Final Number!
Before the newest update, there was a black or red (positive or negative) number at the end of every report that told us what to give or take from the server during cash-out. It calculated the cash they took in vs the card tips they received automatically. It made cashing out my servers and doing the EOD accounting a breeze. Now, we have to look at the cash every server took in and find that positive or negative number manually. It has added much more room for error and time to our cash-out system. Very frustrating.
1 voteThank you for submitting your Idea to UserVoice.
-
Detailed Receipt Report
Please add a report of Receipts and the details contained. When integrated to ******* for example, the server number appears on the receipt as does the card type. But when we run a transaction report, this added information is not shown.
1 voteThank you for submitting your Idea to UserVoice.
-
Tender Types
Tender types is only available in bulk if you do not look at it daily. Clients would like to download the weekly or monthly reports and have the details of tender types broken down daily. As of now, the client has to go and export the report daily to get the breakdown, very time consuming.
1 vote -
Add and lock revenuve class by category
When setting up new revenue classes today, it is extremely cumbersome and time consuming and leaves much room for error. Items must be assigned to a revenue class one by one. Further more, those revenue classes show up in printer label sections making things very confusing.
Revenue classes should have the option to assign them by category as well as individually. If I can pull a list of all beers from the beer category and assign them to the revenue class "Beer Sales" it would save hours. Furthermore, users should have the ability to "lock" a cartegory against a revenue…
1 voteThank you for submitting your Idea to UserVoice.
- Don't see your idea?