109 results found
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Restore old view of Sales Activity --> Orders
It seems that as of today, I can no longer view all my open orders (tables) and see the items that have been ordered by going to Sales Activity -->. Now it's just a list with each table's total and whether it's Open or Paid. I have to click into each order individually and then look at the receipt. This is a big downgrade (too time consuming) in terms of seeing what's happening in one place. Please bring the old view back.
1 voteThank you for submitting your Idea to UserVoice.
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Dashboard Enhancement: PDF Export Functionality
Suggest adding a PDF export feature to the dashboard. This functionality would allow users to easily generate and download PDF documents for:
Receipts
Transaction history
Activity reports
Other relevant records1 voteThank you for submitting your Idea to UserVoice.
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Breaking down server sales by "Labels" in their closing server reports ON THE DEVICES.
We need to be able to see a breakdown of sales based on each label on the devices. We can see this in the dashboard but no on the actual devices. Other POS systems have this option on a server report. In order for the server to tip the bartenders out correctly, we need to be able to see how much liquor was sold by each server during each shift ON THE DEVICES. If there is a way to do this, customer service has not been able to help me at all with this issue.
1 voteThank you for submitting your Idea to UserVoice.
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Modifier Reports Needed ASAP - Easy Request
We need the ability to run a MODIFIERS REPORT
Example
Item: 2 Meat Combo with 2 Sides
Price:15.00
Modifier: Meats-Pull Pork, Ham, Brisket, Chicken Tenders
Modifier:Sides-Green Beans, Mashed Potato, Corn, Fries, Potato SaladIf we have another
Item: 3 Meat Combo with 3 Sides
Price:25.00
Modifier: Meats-Pull Pork, Ham, Brisket, Chicken Tenders
Modifier:Sides-Green Beans, Mashed Potato, Corn, Fries, Potato SaladIf we run an Items Report it will give me the amount of Sides I sold PER ITEM, so if I want to know the total Mashed Potato Sides sold in total within all the Items that have that Modifier…
1 voteThank you for submitting your Idea to UserVoice.
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item report per location
Merchants would like to have the report of "items sales" by location, please. same way as "sales by employee"
0 votesThank you for submitting your Idea to UserVoice.
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Add options to print reports based on different variables
Add options to print reports based on different variables
- Start and end time (multiple reports per day, option to reopen drawer)
- Order types
- EmployeesAdd options to tip pool based on percentage of overall sales or selected revenue classes. Add option to enter specified percentage and log the data to be sent to payroll with timeclock hours.
1 voteThank you for submitting your Idea to UserVoice.
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Sales by Card Type on Condensed Report
Please add back sales broken down by Card Type on the condensed report. It used to be there about a year ago. Our managers could quickly and efficiently consolidate all card types with our POS. Now it's extremely difficult to do so. I'm not sure why you would change that. Please bring it back asap.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to print reports on Kiosk
Kiosk should have the option to print out reports.
Merchants that only use a Kiosk to process need to print out reports and it makes easier if they can get it from the device.
Some merchants don't know how login to the dashboard and navigate to export/print reports of the dashboard.1 voteThank you for submitting your Idea to UserVoice.
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Separate Reporting Category for Third-Party Integration Staff Tips
Currently, when digital staff/merchant tips are sent over from third-party online ordering integrations (such as DoorDash via the CREATEPAYMENTRECORD API), Clover’s reporting system does not have a dedicated category to map them to. Because there is no native breakout for online staff tips, the system temporarily places them under the "Cash Deposits" section as a negative/deduction value and attributes them to "No Device".
This behavior is causing massive confusion for merchants during financial reconciliation, as online digital tips appear to be incorrectly impacting and deducting from their physical net cash balances.
Requested Enhancement:
We need a dedicated, separate…1 voteThank you for submitting your Idea to UserVoice.
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Sales by Day in Rows
Provide ability to generate monthly & yearly sales report broken down by DAY, with days listed in rows (NOT COLUMNS)
1 voteThank you for submitting your Idea to UserVoice.
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Sub Categories Should Roll Up Under Parent Categories in Reporting
I would like to suggest an improvement to how Sub Categories are handled in reporting.
Right now, it appears that Sub Categories are being reported as if they are completely separate Categories, rather than being grouped under their parent Category. This makes reporting more fragmented and less useful for businesses trying to track department-level sales.
For example:
Category: Bakery
Sub Categories:Bread
Pastries
CakesCurrently, reports treat Bread, Pastries, and Cakes almost like separate Categories instead of rolling them up under Bakery. I believe Sub Categories should function more like organizational breakdowns within a Category, similar to how Modifiers report…
1 voteThank you for submitting your Idea to UserVoice.
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With larger parties where an auto added , say 20% tip is added to the bill... Needs to be an option to add that under "TIPS" .
With larger parties where an auto added , say 20% tip is added to the bill... Needs to be an option to add that under "TIPS" .
Currently, the ONLY way to add an auto tip % to large parties bill is by adding it to taxes and fees ...
BUT it is NOT a "tax" NOR a "fee"AND - Doing it as Clover only allows via taxes and fees...
Means the large table tip auto added "DOES NOT" show up under Employees "TIPS" in "TIP REPORTS" at the end of the day - Makes for missing entering tips…
1 voteThank you for submitting your Idea to UserVoice.
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Report by Stock Count
I need a report that allows me to see the stock count on items. If I could run it by Category, item type, or Vendor (if you would add a Vendor field to the item screen).
1 voteThank you for submitting your Idea to UserVoice.
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Turned off menu items
Create a report to list when menu items are Manually turned off and not available for sale.
We want to know how often the store is running out of menu items.
1 voteThank you for submitting your Idea to UserVoice.
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Add Device Name To Sales Overview Report
The sales overview report does not display the device name when a device level report is run. Please add that to the printed report and identify All Devices on the report when that option is selected.
1 voteThank you for submitting your Idea to UserVoice.
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Shift review
You should be able to close out the cash drawer mid-day by attaching it to an employee and then when they close their shift, the drawer restarts. It would be nice to be able to put a set amount in the settings that the drawer would start at and then at the end of each shift, reporting would tell you how much money should be in the drawer total including the starting balance. After the morning shift leaves, the drawer should return to that starting balance and reset for the evening shift and all open tabs could have a single…
1 vote -
'Categories' Filter Broken
Clover.com > Reports > Item sales
Along the top of this screen there are six (6) filter boxes. The rightmost box is 'Categories.' Clicking on this box reveals a drop-down menu where you can select/unselect categories to be displayed.
It used to be that you could click this box, and it would stay open to allow you to unselect multiple categories until you were done, then click outside the menu and it would apply your filter. Now, each time you click once ANYWHERE in this drop-down menu, the menu disappears, and you have to re-open it again.
When you have…
1 voteThanks for bringing this to our attention. We are reviewing it now to resolve this behavior.
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Items Sale Report
Because of food cost going up all the time, bakeries, sometimes have a lot of waste at the of the day. We need to be able to run a report that displays date, time, and items sold. That way we could have a better ideas on when to stop baking certain items during weekdays and weekends.
1 voteThank you for submitting your Idea to UserVoice.
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Employee report by tender type
Currently, it's hard to determinine how much servers owe the house and vice versa
1 vote -
Report by order-type on device
Many businesses use multiple order types and want the ability to run reports by Order Type directly on their Clover device
1 vote
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