347 results found
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Gift cards-
Gift cards purchased in store or digitally should link to the transaction so if a customer lost a gift card or a digital one is not received by email or text it can be tracked to be able to resend to the customer. Right now you have to look up the transaction and find it and then go to gift card report and match the gift card so you can find the gift card number if you can find transaction but if digital you should be able to find the digital copy to resend.
1 voteThank you for submitting your Idea to UserVoice.
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Consistency across Clover GO and physical terminal
Please make the functionality of the virtual terminal like CloverGo and the Clover website consistent with the physical terminal. For example, I have a price rule for cash discounts where the customer can qualify if they pay with cash or check. This works perfectly on the physical terminal. However, on CloverGo if I choose the check option as a form of payment, it does not compute as being eligible for the cash discount where it should. On the web version, it doesn't even give me the option to take a check as payment, only credit card. I take payments on…
1 voteThank you for submitting your Idea to UserVoice.
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Inventory
I am inquiring about the absence of inventory cost and total value display within the Point of Sale system. As a long-standing client since 2016, I am surprised this functionality has not yet been implemented.
My search within the app market for a suitable solution for retail inventory management has been unsuccessful, as most available applications cater to the restaurant and bar sectors.
I urge you to address this deficiency, as accurate inventory tracking is crucial for my business operations. Implementing this feature would significantly enhance efficiency and streamline my business processes, thereby mitigating the need to consider alternative POS…
1 voteThank you for submitting your Idea to UserVoice.
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Item Image on POS Inventory
It would be helpful to see the image of an item on the POS when looking up an item in inventory to avoid confusion among similar described items. Or be able to differentiate between same item with different upcs due to being sold open stock, CDU or other format. Or as a learning tool for new employees to confirm the correct item when searching.
1 voteThank you for submitting your Idea to UserVoice.
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Paying part of invoice with gift certificated
Not normal that we have to split the invoice when customer’s paying part of the invoice with an gift certificated. And in second idea, not normal at all that we have to print 2 differents receipt for having print the amount of the gift certificated and the second transaction with money or card! Everything should be on the same receipt. And we should be able to take to ways for paiements in the same transaction without having to split and losing too much time….
1 voteThank you for submitting your Idea to UserVoice.
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Item list scrolling issue
Add "Reset pages to top each time category list is closed" to register settings. Prior to this year, custom item arrangement within each category would reset to the top of the list every time it was accessed. Now, if you scroll to the bottom of the items within a category and exit, the next person to pull up that category finds it in the spot where it was left. Staff can no longer quickly ring in frequently purchased items (that are at the top of each category) because the list is not appearing at the top each time. New issue…
1 voteThank you for submitting your Idea to UserVoice.
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Feature Request for Clover ; Reorder Option via customers app
Dear Team,
I hope you are doing well.
We would like to check how we can add a feature that could improve workflow efficiency in the Clover system. When creating or viewing customer details, it would be very helpful to have a “Reorder” option available directly within the customer profile.
This feature would allow businesses to quickly place a new order based on a customer’s previous orders without needing to manually recreate the order each time. It would save time, reduce errors, and improve the overall customer service experience, especially for businesses with frequent repeat customers.
Adding a reorder option within…
1 voteThank you for submitting your Idea to UserVoice.
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Bottle Deposits
Recycling efforts are growing nationwide. In most states, Bottle Deposits are non taxable. We need a native Bottle Deposit App that provides the option for bottle deposits to be Non Revenue AND/OR Non Taxable Modifiers. This feature should also enable Bottle Deposit returns to be clearly credited on the customer receipt.
1 voteThank you for submitting your Idea to UserVoice.
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Need Item Sales report to show only the selected categories!
Item Sales report should show ONLY the total of Categories selected, not the total of all items. And when printing, the names of categories and products don't show. Can you please fix it. The new upgrade makes all the information in a smaller screen. Can you change it back?
1 voteThank you for submitting your Idea to UserVoice.
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Barcode Scanning using Clover Go app
It would be great if we could use the app on a mobile device to scan barcodes for inventory entry.
1 voteThank you for submitting your Idea to UserVoice.
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Combine Employee Records
We cannot currently reset SMS on an employee account or update the email address. When a new account is created with new information, the records are not connected.
Request to be able to combine employee profiles. If discrepancies exist, choose which account to use the information from.
1 voteThank you for submitting your Idea to UserVoice.
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rewards no longer available
Your marketing dept took the awards program away from me without warning. They say it is because my business code is retail cigars. Clover should not be the social police. A liquor store across the street from me has clover rewards and sales cigars! In fact if you search for cigars on the clover mobile app, many cigar retailers still show up. But no longer me. It is not fair to take away a great program because someone in Clover marketing does not like tobacco. Stick to making great POS systems and but out of social engineering. Allowing some cigars…
1 vote -
Alternate field now missing.
I am not a restaurant but I have been using the "alternate name" field for over 7. years and not on the restaurant plan. Suddenly that "alternate name" field is missing. I have a lot of key information in that field. I use it for part numbers and other descriptors for over seven years now. Removing that field from an existing plan without checking how it may impact customers, was short sided. Please bring it back to the other plans. I can still search for info in that field but cannot edit. What happened? Please had that field back.
1 voteThank you for submitting your Idea to UserVoice.
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Allow Assigment of Sales Tax per Customer
We do deliveries to cities with different sales tax rates. Please add a way to assign a tax rate per customer.
2 votesThank you for submitting your Idea to UserVoice.
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Being able to Attach Discounts to Categories
It would be very helpful and save time if we could attach discounts to categories, so that when we ring up customers, the different categories, that have different sale prices will just automatically be applied instead of having to click on each item and apply a discount. Which is time-consuming.
1 voteThank you for submitting your Idea to UserVoice.
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Increase number of digits allowed when selling a "Per Unit" item
While doing an itemized invoice on the Dashboard, I am unable to enter any amount greater than 100 for items that are saved as "Per Unit". For example, I want to sell 1200 square feet of an item that is aleady saved as "Per Unit" and the "item unit" is set to "sf". I am able to do it on the Register.
1 voteThank you for submitting your Idea to UserVoice.
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Customer Reports!
I can't believe you don't have reports on customers at all. Even my old out-dated POS had these reports. I need to see who my top-spending customers are, and it would also be helpful to see what they are purchasing. There is no information on any of this. We are supposed to be reaching out to our customers but we cannot even see who spends the most and what they are buying. This is ridiculous, should be a part of basic reporting!
1 vote -
Tagging Customers as Tax Exempt or a Specific Discount
We have multiple customers that are tax exempt and some that receive an automatic discount with each purchase. Other than putting it in as a NOTE in the customer information, there is no way to designate these as options for these customers and they are often forgotten. This seems like a very easy thing to do. We just need to be able to mark certain customers to automatically apply tax-exemption and/or a specific discount each time we enter a transaction. If it needs to be manually removed, that is much easier than remembering to manually add it EVERY time we…
1 voteThank you for submitting your Idea to UserVoice.
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Discount Stacking
please provide a setting that automatic safeguards employees from accidentally stacking outside discounts to an order. For example we have a reward system that we use, and that system will periodically send out a $5 off coupon for their birthday. What I'm looking for is a way that clover can detect multiple outside discounts (birthday coupon, military, etc.) to the same ticket. As a SMALL BUSINESS, IT HURTS WHEN A CUSTOMER COMES IN AND TRIES TO STACK 2-3 DIFFERENT DISCOUNTS AND STILL WANT THE IN-STORE ADVERTISED SPECIAL WE HAVE GOING ON. I KNOW THE EASY ANSWER IS "TRAIN YOUR EMPLOYEES…
1 voteThank you for submitting your Idea to UserVoice.
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Stop the de-alphabetization of items in a Category when deleted on the POS.
Made the mistake of deleting items I no longer have in my inventory from a Category on the POS. This Category has almost 1,000 items. Since everything needs to be manually entered and alphabetized, I wanted to make it easier when adding new items to this category by deleting items I no longer have in inventory. Upon doing so, all the items within this category de-alphabetized!! This is 4 YEARS of inventory no longer in alphabetical order. If items cannot be deleted from a Category on the POS without this catastrophic event occuring ,there should be some type of a…
1 voteThank you for submitting your Idea to UserVoice.
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