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Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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296 results found

  1. There needs to be an option to add recycle fees (CRV) to purchases like soda, beer, wine, etc. Currently, a third party app is the only option.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Thank you for submitting your Idea to UserVoice.

  2. We would like the ability to name the Clover Go devices so we can pull a report by device.

    1 vote

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    0 comments  ·  Clover GO  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  3. For now, when you put something on orders and do not add a payment method, you can only go back one month in order to add payment via the orders app on the duo station. That messes up my system when I get a check futher out than one month of the original date of transaction. I need to be able to see all orders I have ever made and saved via Orders app.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  4. Can the ability to organize items in the register app by alpha-numeric (A to Z) be added?

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  5. Merchant should be able to have to option to choose their own EOD time. We have variable closing times depending on the time of year, when we host catered functions, our food cart is at an event, etc. The only way to make sure we have all sales reported in the same "business day" we need to choose and EOD in the next day. While we can print an interim report, it means an extra day for funds to be processed.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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    Thank you for submitting your Idea to UserVoice.

  6. Add cross-selling reports to find out which products sell well together. This would enable us to offer promotions tailored to our customers' needs. This could be an Excel extract with past orders detailing the products per transaction. For example, column 1: product 1, column 2: product 2, etc.

    Thank you!

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  7. please include the ability to track your POS machine should it get lost or stolen.

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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  8. We would like to enter 3 decimal places for the price. For a bottle a water we like to charge $1.896, this way when tax is added the price will be $2.00. We have other items we would like to price this way.

    1 vote

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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  9. We have developed an external web application. We need to allow the users to use the Clover browser to access the site. We would like a permission set up so we can allow employees access a particular website from the Clover device.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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    Thank you for submitting your Idea to UserVoice.

  10. Can it be that each customer has a option of how long they want the headers and footers to be.

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  11. Stock is not easily updated at all. As it is, you have to go into each item and into a smaller menu to adjust numbers. It's really ridiculously inconvenient.

    UPDATE: Make stock changes from a menu view, like Categories, and all you would need to do is click on the number in the Stock column and change it. It's already highlighted in blue, why doesn't that indicate any functionality?

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  12. When a Sales Report or Item Sales Report is generated for a month or more, several line items are incorrectly calculating the COGS causing a negative Gross Sales amount. There is also a discrepancy in the Amount Collected on the Sales Report under Sales and Tender Types.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  13. We are requesting an enhancement to Clover’s Accounting Sync functionality to address how third-party gift card activations, such as eCard Systems, are reported and mapped to QuickBooks Online. Currently, only Clover-branded gift card activations are included in the “Gift Card Activations” field and can be mapped to a liability account in QuickBooks.

    However, third-party gift card activations (such as eCard Systems) are imported as non-revenue item sales and are included under Net Sales when synced to QuickBooks, creating confusion and potential double-counting of revenue:

    The sale of the eCard Systems gift card is recorded in Clover as a non-revenue item…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. There currently isn’t a way to edit the quantity of a Clover Gift Card order once it’s been submitted, not even through Clover Gift Support. The only available option for editing an order is to cancel within one hour. This creates a problem when the required quantity isn’t available as a single order option. For example, if I need 600 cards, I have to place one order for 500 and a second for 100, which results in paying shipping twice and incurring a higher per-card cost for the smaller order.

    It’s not reasonable to expect customers who need a custom…

    1 vote

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  15. We are a beach chair rental business on one of the busies most beautiful beaches on St. Thomas, VI. Magens Bay.
    We would like to close Tuesdays and Wednesdays permanently to prevent overbookings. Unfortunately, this cannot be done on the Clover dashboard or app. When we pause these days all of our online ordering is turned off for present and future bookings.
    We would like to be able to just turn off the specific days, so we do not have to change the regular schedule for the week and come back and change the days again. This would be very…

    1 vote

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  16. Merchant would like the option to have a device lock if the payment screen is left after handing device to customer.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. Need a full scale online sales plan for retail businesses. From building an integrated website to automated listing of items on Facebook, Ebay, Amazon, Etsy & Walmart (For canada). Specially the feature to upload the pictures of inventory items on Clover (and from there to Website/Ecommerce Platforms)

    1 vote

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    Under Review  ·  0 comments  ·  Website  ·  Admin →
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  18. Hi Developers

    Through out the Web Dashboard, you have "Print" hyper links for various displayed lists or reports. So getting things printed to my connected PC printer works seamlessly.

    Yet when you go to the Monthly Statements section you have no way to print the list of statements, or more critical, once you open a statement, you have no way to print it.

    I would like to be able to open a "Clover Plan and App Statement" and then be able to click a "PRINT" button/link and get a report.

    There is currently NO WAY to print one of these…

    1 vote

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    Under Review  ·  0 comments  ·  Website  ·  Admin →
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  19. We need to show employees how much to the goal we set like offered in light speed. The software price went up but along the way critical features are gone or not up to par with other POS systems in the industry. NEED stock count in the app back. This is ridiculous not to have it for retail businesses.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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  20. There is currently no way to edit a variant item name. You can edit the overall name of the product, but not the variant. You have to delete the variant and then reupload, which means having to re-enter the price, cost, SKU, product code, stock, categories, modifiers, and more. It adds a massive amount of time when you have to do multiple.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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