417 results found
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Order History - Reporting Function
Prior to the latest "upgrade" we used to be able to see the specifics of each order on the first page. Now you have to click three buttons to get to the receipt. It was so much better prior to the upgrade to see a quick snap shot of each transaction. Please bring this back!
1 voteThank you for submitting your Idea to UserVoice.
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Welcome text to new merchants
ALL NEW MERCHANT ACCOUNTS - Text Alerts to Merchant after Approval (Congrats) - Merchant ID, Shipping Details/ Tracking, Activation Status, etc
1 voteThank you for submitting your Idea to UserVoice.
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Custom Inventory Fields
As a retail wine & spirits shop owner, I want to have searchable data fields on inventory items so that I can find similar products for customers.
I'll know this is done when:
- I can add custom fields to inventory items
- Fields available are drop down, text, numeric, date/time, radio button
- I can search these fields
Scenario: customer asks for a wine with monestrell grape - I add custom field "grape" to inventory and can search "monestrell" to find all our wines in stock with monestrell.
Custom fields feels like something that should be standard for the "#1 POS Provider".
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1 voteThank you for submitting your Idea to UserVoice.
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Make custom modifiers visible and searchable in exportable reports!
Make custom modifiers visible and searchable in exportable reports! I have a vintage shop and most items are one and only. I can’t just order more when I run out. Every item I sell is tracked by custom modifiers ONLY because if I created an individual digital inventory for every item in the store, they would get used once, there’d be MILLIONS of inventory numbers, AND I WOULD NEVER DO ANYTHING ELSE BUT INVENTORY SINGLE ITEMS FOR THE REST OF ETERNITY! At least bring back custom modifiers visibility on the line items page PLEASE!
1 voteThank you for submitting your Idea to UserVoice.
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Bring Custom Modifiers back to Line Items
Line items has displayed custom modifiers for years until a recent update. This is entirely how i track what has sold so I can create a report for multiple individual vendors. Custom Modifiers do not show up in exportable reports. It is imperative to my business that I be able to access this information! Without it, the Clover System isnot very useful to me at all!
1 voteThank you for submitting your Idea to UserVoice.
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Sales Tax Report UI needs improvement
In the Sales Tax report - there should be a way that you can click on each category to see what sales are in it. We currently have 2 "No Tax" categories and one "Tax Removed" category. We only have ONE "No Tax" category set up so why are TWO showing up on our Sales Tax report. The State isn't going to care that our POS system isn't reporting correctly if they audit us!
1 voteThank you for submitting your Idea to UserVoice.
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Ability to hide former employees
We would like the ability to hide former employees, so they no longer show up on filter lists with current employees. This would shorten the list of names we have to scroll through in order to find active users. (Currently, the option is to delete former employees, but we need to retain their sales information and activity.)
1 voteThank you for submitting your Idea to UserVoice.
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Taxes or Fees Missing from Transaction Screen
When choosing Sales Activity-Transactions the title of Taxes and Fee are missing. In order to see if an order is exempt of tax, I need to click 3 other options in order to see if it is exempt. Tax/Fees need to be displayed as I make a report from this field in order to add daily cash and credit card transactions.
1 voteThank you for submitting your Idea to UserVoice.
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Invoice number on dashboard
Longtime clover user. We require an invoice at time of sale. We used to be able to login to our dashboard, select sales activity , then transactions and one of the fields would be invoice. That is no longer there. The only way to get the transactions with the invoice field is to export the data. Any way to get this added back? Makes reconciliation much easier. thanks in advance
1 voteThank you for submitting your Idea to UserVoice.
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Transaction Receipt Inaccessiblilty
Transaction receipts are no longer viewable in a new window for clear printing, UNLESS first emailed to oneself and then clicking the link to view full receipt through the email. Please put back the payment receipt/customer receipt links under Transactions.
1 voteThank you for submitting your Idea to UserVoice.
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Employee History Removing Credit Cards
It would be helpful if in the Employee report to see if saved credit card number are being deleted/removed. There is no history on the website that tacks edits to a customer account. Being able to see who entered the information and who made an edit will help see what is being done on the website.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to see tax status on each transaction in reports
It is crucial that I be able to see each transaction and if they are taxed or non-taxed.
1 voteThank you for submitting your Idea to UserVoice.
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Updating Rewards For Customer From POS versus Dashboard
Currently the only location where points can be adjusted is via the Dashboard. That capability should be prioritized to the POS. It is a major friction point to have to log into the Dashboard to adjust Rewards Points when it could have been done from the POS.
1 voteThank you for submitting your Idea to UserVoice.
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Bring back showing item transactions as they occur
Bring back showing item transactions as they occur. We could see if the agent was ringing up the correct item before. Now it is just grouped
1 voteThank you for submitting your Idea to UserVoice.
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Ability to import invoices / inventory
While inventory can be imported, the functionality is limited to a spreadsheet.
What would be really cool is the ability to import invoices / inventory via a photo or an upload of an invoice and have it import.
Something along the lines of an AI Invoice / Inventory builder. A concept similar to the AI Menu builder in the restaurant vertical.
1 voteThank you for submitting your Idea to UserVoice.
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Display Weight of Products Sold
Displaying weight of products sold, not just quantity for meats and items sold by the pound. All of the selling by weight online, etc that are mentioned absolutely need to be implemented for all of the deli's and meat markets ASAP.
1 voteThank you for submitting your Idea to UserVoice.
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PA EBT Card Updtes
PA is issuing new SNAP EBT cards; they are telling retailers that POS devices must be updated to successfully read the devices. Per the instructions provided: Will not work at retailer point-of-sale (POS) without the appropriate updates.
Will have a magnetic stripe and retailers must ensure that their POS system allows for SNAP EBT chip cards to “fallback” to magnetic stripe until SNAP EBT chip cards are fully supported on their POS device(s)/system. This is referred to as Empty Candidate List (ECL)fallback.
When I inquired with Clover Chat and then a human representative, I was told this was not an…1 voteThank you for submitting your Idea to UserVoice.
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Put back cost line item in inventory
In the inventory tab under price and next to Qty there was a Cost line please add this back. This is very important to have so we know quickly when updating inventory if we need to adjust the price of the item or when giving a discount, we will be able to quickly identify our margin. I do not understand why this would have been removed.
1 voteThank you for submitting your Idea to UserVoice.
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offline payments disclaimer on device
When taking offline payments there should be a disclaimer advising of the risk of taking a payment offline
1 voteThank you for submitting your Idea to UserVoice.
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HELP GUIDES on Clover Help: New Help Guides Before feature Update Please
Before a new feature is added in a Clover Update, please make a help document for the website.
This well help merchants learn the function, turn it on/off, etc.
Pretty straightforward lol.
Thank you for hardwork you do, and this would be a QOL self-help resource.
1 voteThis recommendation has been shared across the Clover Product organization together with a reminder of the steps involved in creating new help content.
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