296 results found
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Prevent zero dollar transactions
There are multiple reasons why Having the ability to disable sales of $0 could come in handy. Example is if an employee accidentally puts in $0 into the inventory costs. I've ran into this error because of QR code problems and valued employees not filling in all the blanks when putting in new merchandise. This would be advantageous for everybody including Clover because you don't get processing fees if the product is $0
1 vote -
selling by weight online
selling meat and needing to sell using variable weights, ground beef and other packages have a variable weight. need to be able to set weight range, example .5 to 2 pounds, customer choose # of packages and makes down payment and merchant picks product from pick list and edits actual weight and customer is then charged for remaining balance. example 10 packages could have a weight 0f 10.4 pounds because of uneven volume.
1 voteThank you for submitting your Idea to UserVoice.
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Feature / Function on Compact
Can the product team consider adding the option to automatically print the Merchant Receipt on the device? Currently the option is only available for Customer Receipts.
Can the product team allow the ability for a location with more than 1 device to print batch totals per device verses the Compact printing the total for all devices? Businesses need to know what is processed through each terminal and having to figure this out via reporting in the dashboard is difficult from a daily batch activity.1 voteThank you for submitting your Idea to UserVoice.
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Combos of Items
Let's say you have items in inventory as
(Burger Categories)
Hamburger $1
Cheeseburger $1.5(Pizza Categories)
Cheese Pizza $2
Sausage Pizza $3(Fries Categories)
Small Fries $0.75
Large Fries $1.50(Drinks Categories)
Coke $0.50
Sprite $0.50You want to create:
Combo A (Hamburger, Small Fries and Coke) for $2 (Not combo is $2.25 total)(This is specifically set the items for the Combo)
Combo B (Cheeseburger, Large Fries and Coke) for $3 (Not combo is $3.50 total)(This is specifically set the items for the Combo)
Combo C (Select 1 from Burger Category, Select 1 from Pizza Categories, Select 1 from Drinks…1 vote -
search orders by invoice number
search orders by invoice number
1 voteThank you for submitting your Idea to UserVoice.
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PINdebit transactions that are ran too late to fund next-day should not be included on the batch report
PINdebit cutoff time for next-day funding is 6:30PM EST while credit is 9:30PM EST. If PINdebit transactions are ran too late for next-day funding, you should include that as a caveat on the batch report/email because as of now, PINdebit transactions are included with the rest of the batch and obviously it doesn't match the deposit because they are ran too late to fund next-day. This causes endless confusion for merchants who accept PINdebit. Please include the following: "These transactions were ran too late to fund next-day, and will be included in the next days deposit."
1 voteThank you for submitting your Idea to UserVoice.
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multi dashboard
On the multi dash it would be nice to be able to export inventory out. If you can let Multi dashboard be like the regular dashboards I think that would be great. It would also be nice to create any report we want. Don't understand the submit thing on it.
1 voteThank you for submitting your Idea to UserVoice.
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Clover DUO -Overrides
Overrides For Managers: a chip card for the Station Duo or 2FA with a QR code for over rides. The Chip card could be inserted into the Mini. QRs of course would be scanned via managers phone, they confirm via code and the override is successful. This would totally eliminate the use of the managers pin and potential for other issues
1 voteThank you for submitting your Idea to UserVoice.
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Variable Price Per Unit Option
Add a Variable Price Per Unit option to the Price Type drop down menu for each Item. When used, the cashier can input the price per pound for each item.
1 vote -
branded app
Merchant is asking for a branded app that is developed or created by Clover that works with their online ordering and rewards.
1 vote -
New Item entry to be listed in one or multiple locations
I have three locations. If I enter a new item to my menu, I have to enter it three times. Much like the Menu addition to the item, or the Show on POS & Available sliders. Please make a slider on/off type switch that I can add the item to one, two, or all three locations on the initial entry of the new item.
1 vote -
Customer name on portal receipt and print receipt button
Is it possible to add the Customer name to the Receipt that is printed from the portal? Also, instead of having to go to "Transactions" to view payment receipt it would be nice to have a "print receipt" button on the payment complete screen.
1 voteThank you for your feedback. Clover does offer the ability to print the receipt from the payment complete screen. Please contact our support team if you require assistance with that feature.
We currently have no plans to add customer name to a receipt as it could create complications for us with PII data and/or PCI.
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Receipt size on portal
We have found that the default receipt size on the portal is too large, resulting in it printing on 2 pages. In order to adjust this we change it manually using the "more settings" for the printer. I know things vary from one printer to the next but it would be nice to have the size fit to 1 (Letter) sized page or have it "Fit to Printable Area" by default.
1 voteThank you for submitting your Idea to UserVoice.
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Digital Gift Card Feature
The digital gift card feature is no longer showing up on the gift card app. This is a useful feature because we don't have to always use the physical gift cards.
1 vote -
Customer Phone Number Field
Customers ---> Edit Customer or New Entry
Please allow for copy/paste functionality for phone numbers.
I have to copy/paste to the e-mail field to then type the information in the phone number field.1 vote -
Add PNG and JPEG Business Promotion deals on Duo mini screen
Use the customer facing screen from the station duo 2 to upload marketing jpeg or PNG announcements, when the customer is waiting for payments, multiple promo ads are changing every 5-10s on the duo customer facing screen
1 vote -
Pinpad without power needed for Clover Compact
A pinpad without power is needed for the Clover Compact! With the Clover Compact terminal only using another Compact as a pinpad makes it very difficult to use because of the power needed for the pinpad!
1 vote -
Allow customizable THANK YOU messages on your FLEX Gen 3 devices
Allow for customizable THANK YOU Messages after a payment is received. This can be before or after the choice of receipt options.
1 voteThank you for submitting your Idea to UserVoice.
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Business name customization
We should be able to set the same customer facing business name (the one that appears on receipts) for all of our facilities and differentiate the internal account name (what we look at when selecting which of our accounts we want to update). When you go to Zara, it says Zara on the receipt no matter which location you go to. There are no other details regarding location, etc.
1 voteThank you for submitting your Idea to UserVoice.
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Bank Account Information Displayed in Service Plan Under Account & Setup
The information should display the banking information actually being used.
I had merchants being billed to an old bank account that is different from what is displayed. This was not a sync issue since it had been going on for months.
1 votePlease contact support if this issue still persists
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