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Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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336 results found

  1. Provide retail merchants a peripheral product of an inventory build, similar to what is offered to new restaurant merchants.

    1 vote

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  2. It would be helpful to have the option to move entries between the Item and Category sections. For example, if you accidentally create a large number of categories under the Item section, you currently have to delete them and start over. Instead, there should be a way to transfer them directly into the Category section. Likewise, if you mistakenly add an item into the Category section, you should be able to move it back into the Item section without having to redo everything.

    1 vote

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  3. – Telecheck Higher ACH Limit – We need Telecheck to support a limit higher than $5000 quicker than before 6 months of processing. We’d like Telecheck/Clover to allow us to submit supporting documents to approve a higher than $5000 limit for ACH immediately. This will help us support our larger customers who have this need without additional steps/products for the client.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. Our employees work for commission, but sometimes we have a ticket that 2+ people worked on. It would be great if there was a way to assign specific items to another employee who did not sign in at the register, either before the payment or edit it afterwards. Along with that, it would be amazing if tips could be split after the transaction is complete, I think a 50/50, 3 way split, or custom split option would be very useful and appreciated!

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  5. I would like to see the ability of being able to rearrange the Item List within the Clover Dashboard, similar to being able to rearrange the Category list.

    1 vote

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  6. I need a report that breaks out revenue classes and how much cash/check/credit card sales in each class

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  7. Prevent Duplicate Barcode Items from been imported via Spread Sheet

    1 vote

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  8. Be able to Price match items and make changes on the Fly

    1 vote

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  9. Need to see current inventory count on phone app !! Used to be there 😳
    I do a lot of orders on my phone . It’s a must to have catagory item counts PLEASE FIX THIS

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  10. Please make an option to include the total amount of Cash Back in the Batch Total report that prints out after a Close Out. Thank you.

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  11. I have two big restaurants that need more flexibility with service charges. The first one needs to have the ability to add more than one service charge to Clover, sometimes they will need one percentage added, sometimes a different percentage added, sometimes both. The second restaurant (as well as the first) needs the ability to have a sevice charge categorized as an auto-gratuityand have it go to the employees responsible for the check. Thanks for your attention

    1 vote

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    Started  ·  0 comments  ·  Orders  ·  Admin →
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  12. In the Mobile App, you are able to scan UPCs in the sale tab, but you cannot do that in the items tab. It would make being able to look up items on the go much easier than having to type in the UPC or description.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  13. Provide option to not show the Tax Percentage Rate on the payment receipt. This can confuse some customers and merchants wants to keep the "Tax" word, but just not the "%" rate.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  14. There needs to be an option to add recycle fees (CRV) to purchases like soda, beer, wine, etc. Currently, a third party app is the only option.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  15. We would like the ability to name the Clover Go devices so we can pull a report by device.

    1 vote

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    0 comments  ·  Clover GO  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  16. For now, when you put something on orders and do not add a payment method, you can only go back one month in order to add payment via the orders app on the duo station. That messes up my system when I get a check futher out than one month of the original date of transaction. I need to be able to see all orders I have ever made and saved via Orders app.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  17. Can the ability to organize items in the register app by alpha-numeric (A to Z) be added?

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  18. Merchant should be able to have to option to choose their own EOD time. We have variable closing times depending on the time of year, when we host catered functions, our food cart is at an event, etc. The only way to make sure we have all sales reported in the same "business day" we need to choose and EOD in the next day. While we can print an interim report, it means an extra day for funds to be processed.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  19. Add cross-selling reports to find out which products sell well together. This would enable us to offer promotions tailored to our customers' needs. This could be an Excel extract with past orders detailing the products per transaction. For example, column 1: product 1, column 2: product 2, etc.

    Thank you!

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  20. please include the ability to track your POS machine should it get lost or stolen.

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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