385 results found
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Transaction Receipt Inaccessiblilty
Transaction receipts are no longer viewable in a new window for clear printing, UNLESS first emailed to oneself and then clicking the link to view full receipt through the email. Please put back the payment receipt/customer receipt links under Transactions.
1 vote -
Employee History Removing Credit Cards
It would be helpful if in the Employee report to see if saved credit card number are being deleted/removed. There is no history on the website that tacks edits to a customer account. Being able to see who entered the information and who made an edit will help see what is being done on the website.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to see tax status on each transaction in reports
It is crucial that I be able to see each transaction and if they are taxed or non-taxed.
1 voteThank you for submitting your Idea to UserVoice.
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Updating Rewards For Customer From POS versus Dashboard
Currently the only location where points can be adjusted is via the Dashboard. That capability should be prioritized to the POS. It is a major friction point to have to log into the Dashboard to adjust Rewards Points when it could have been done from the POS.
1 voteThank you for submitting your Idea to UserVoice.
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Bring back showing item transactions as they occur
Bring back showing item transactions as they occur. We could see if the agent was ringing up the correct item before. Now it is just grouped
1 voteThank you for submitting your Idea to UserVoice.
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Ability to import invoices / inventory
While inventory can be imported, the functionality is limited to a spreadsheet.
What would be really cool is the ability to import invoices / inventory via a photo or an upload of an invoice and have it import.
Something along the lines of an AI Invoice / Inventory builder. A concept similar to the AI Menu builder in the restaurant vertical.
1 voteThank you for submitting your Idea to UserVoice.
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Display Weight of Products Sold
Displaying weight of products sold, not just quantity for meats and items sold by the pound. All of the selling by weight online, etc that are mentioned absolutely need to be implemented for all of the deli's and meat markets ASAP.
1 voteThank you for submitting your Idea to UserVoice.
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PA EBT Card Updtes
PA is issuing new SNAP EBT cards; they are telling retailers that POS devices must be updated to successfully read the devices. Per the instructions provided: Will not work at retailer point-of-sale (POS) without the appropriate updates.
Will have a magnetic stripe and retailers must ensure that their POS system allows for SNAP EBT chip cards to “fallback” to magnetic stripe until SNAP EBT chip cards are fully supported on their POS device(s)/system. This is referred to as Empty Candidate List (ECL)fallback.
When I inquired with Clover Chat and then a human representative, I was told this was not an…1 voteThank you for submitting your Idea to UserVoice.
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Put back cost line item in inventory
In the inventory tab under price and next to Qty there was a Cost line please add this back. This is very important to have so we know quickly when updating inventory if we need to adjust the price of the item or when giving a discount, we will be able to quickly identify our margin. I do not understand why this would have been removed.
1 voteThank you for submitting your Idea to UserVoice.
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offline payments disclaimer on device
When taking offline payments there should be a disclaimer advising of the risk of taking a payment offline
1 voteThank you for submitting your Idea to UserVoice.
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HELP GUIDES on Clover Help: New Help Guides Before feature Update Please
Before a new feature is added in a Clover Update, please make a help document for the website.
This well help merchants learn the function, turn it on/off, etc.
Pretty straightforward lol.
Thank you for hardwork you do, and this would be a QOL self-help resource.
1 voteThis recommendation has been shared across the Clover Product organization together with a reminder of the steps involved in creating new help content.
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PROBLEM MY CLOVER CASH REGISTER:
- Display the total quantity of items being purchased.
- Provide a high volume alert or beep different sound when a barcode fails to scan. 3.Automatically separate EBT/FOOD STAMP eligible items from non-eligible items before the customer completes the purchase.
These enhancements would improve checkout efficiency, reduce cashier errors, and create a better customer experience
1 voteThank you for submitting your Idea to UserVoice.
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Surcharge Report
Would really like to have a report that doesn't require an export that shows surcharge amounts in a summary and detailed transaction view
1 voteThank you for submitting your Idea to UserVoice.
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Invoice
I need to create an invoice feature that, when there are multiple same items shows the price of each product on the invoice instead of only showing the total quantity and total price without any breakdown. Every time customers receive the invoice, they don’t know how much each product costs and have to ask again to confirm.
1 voteThank you for submitting your Idea to UserVoice.
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Screen too big when adding items to inventory.
Data entry should be fast and easy - keyboard only. Tab, enter data, and tab again until finished. NO SCROLLING! User should NEVER have to scroll 37 miles down the page to read what could easily fit on one page.
Change the control property on each section to "can grow/shrink" instead of being hard formatted a particular size.
1 voteThank you for submitting your Idea to UserVoice.
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Implement Reward Description/Rules
Currently, there is no option to add a description or terms to an ongoing reward. It would be very helpful to have the ability to include reward rules and restrictions directly within the reward details.
For example, I would like to specify that rewards cannot be combined with other promotions and that clients must choose either the promotional offer or their rewards. I would also like to state that rewards expire one year after they are earned.
Having a description field would help clearly communicate these terms to clients, reduce the need for manual explanations, and minimize misunderstandings or misuse…
1 vote -
email notifications
would like to be able to choose which role or users get email notifications for payments or other general Clover notifications. this should be implemented across all plans.
1 voteThank you for submitting your Idea to UserVoice.
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Disputes
We have multiple owners in our business but only the 1 email account can access Disputes. This should be available to all Admins if we can only have 1 email associated to Owners.
1 voteThank you for submitting your Idea to UserVoice.
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1 vote
Thank you for submitting your Idea to UserVoice.
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Add Item Details - Improve User Interface
This set of screens is very inefficient. The old version was much better. It feels like a entry level programmer with no user experience code it.
Issues:
1) A recent bug - the right hand scroll bar has disappeared so there is no quick way to get to the bottom of the screen where Product Code (UPC) and Sku available. Must mouse scroll to get to any field.
2) There is a lot of wasted space as features not used are defaulted to expanded versus be defaulted to collapsed. Either default each section (taxes and fee, Modifier groups, Categories, etc.…1 voteThank you for submitting your Idea to UserVoice.
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