347 results found
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Remove old profiles
When you log into the customer-facing Clover app, old merchant profiles still appear. This is bonkers. Why isn't there a toggle on or off for appearance on the app? Don't you want customers to have access to fresh and current profiles? Why would you keep the old ones active? In my five mile radius, 3 of the 10 profiles that appear are inactive profiles. Also, as a merchant, I should have the option of appearing or NOT appearing on the customer-facing app.
1 vote -
Prompt for Invoice Number for Telecheck Payments
Please allow there to be a prompt for Invoice Number when processing Telecheck Payments
1 vote -
Closeout Total
The Gift Card transactions have recently been added to the "Sales By Card Type" Report. That is not a problem. However, the gift card redemption total is also being added into the Closeout Total for the day. The gift card money was collected when the card was purchased - not used. It should not be added into the Closeout Total. The closeout total with the gift card amount then does not match the deposit amount. It's an extra hassle for a retailer with multiple gift cards being redeemed daily.
1 vote -
Track sales by customer zip code
We would love to be able to track where customers are coming from. Maybe there can be an option to enter a zip code when a customer is making a sale. Or even tracking from the zip code connected to a credit card sale.
1 vote -
Invoice- Customer name settings
When creating a new customer for an Invoice - the last name cannot have a space in it - so for instance we cannot create a customer with the last name " Von Trapp". Clover support tried to tell me this was by design that back end banking systems don't support this (which I question very heavily because the First Name field allows for spaces) but even if that is the case they have to make the front end invoice support this because that invoice becomes a legal document so has to be able to display a customer's actual name.
1 voteQuestions send to requestor for more details.
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Add New User Across Multiple MIDs
I have a client with over 240 locations, and they need to add a Manager with access to each instance of the Dashboard. I was told by numerous resources that the only way to achieve this is for the client to add the Manager, one by one, to each individual MID. There needs to be a way to perform this function at a high level and have it cascade down to each MID in the hierarchy so the client only has to do it one time. If we are trying to sell Clover up-market, we need more efficient management functionality…
1 vote -
Order Type Edits
1) Need a way to add new/existing item to a different order type on clover machine, not only on clover's website under Sales & taxes tab.
2) If item is not added in a given order type, that item should not be allowed to be a part of that specific order type transaction.
0 votes
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