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  1. 336 votes

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    Daryl F commented  · 

    Agreed and voted! Please also support this related request about sub modifiers: https://clover.uservoice.com/forums/946357-management-functions/suggestions/36021394-sub-modifiers

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    Daryl F commented  · 

    Agreed and voted! Please also support this related request about sub modifiers:https://clover.uservoice.com/forums/946357-management-functions/suggestions/36021394-sub-modifiers

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    Daryl F commented  · 

    @feedback4clover:"currently you can create a modifier group called soup and one called salad and attach that to an item (spaghetti), and place the respective options under those modifier groups. Have you tried doing that?"
    Suggestion appreciated but that still ignores the entire point of the request. Clearly, the ones within Clover who are suggesting things like this have NEVER worked in a restaurant with a major POS System. Respectfully, that explains why the concept of multi-layered modifiers, and modifiers that are triggered (popping up only IF...) flies clear over the heads of that type of individual.
    Nobody has time to scroll endlessly until finally finding the exact modifier in a sea of them. If you're not ordering a baked potato, for example, WHY WHY WHY does it HAVE to show those modifiers?, If instead you're NOT ordering a Salad as the side option, WHY do you need to display all of those salad adds/minuses? It's insane really to think that one must scroll through every possible combination of options in spite of the fact that - in this example - there are only TWO sides that are included with the "meal" combination.
    So, to answer: YES we've tried that. We've frankly gotten pretty good at working around many of Clover POS deficits in comparison to the rest of the POS world.
    But there's no hiding this extreme deficit. It must be addressed, and soon, especially when the SaaS costs continue to rise regularly.

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    Daryl F commented  · 

    We have competing POS systems that have as many modifier levels you want, and they prompt, and no, it isn't yet another modifier group you have to scroll through, it walks the server through the natural conversational ordering process. One is on Windows, one is on iOS. At this point as we approach 2023, I have to ask the question: is it Android, or is it that Clover just doesn't want to commit the resources to provide this basic functionality for ALL Table Service Restaurants? If you can't do this, how can we honestly claim to compete with the ones that did commit their resources to get it right?
    Please PLEASE get this feature worked out!

    Daryl F supported this idea  · 
  2. 8 votes

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    Daryl F supported this idea  · 
  3. 8 votes

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    Daryl F supported this idea  · 
  4. 3 votes

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    Daryl F supported this idea  · 
  5. 12 votes

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  6. 7 votes

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    Daryl F supported this idea  · 
  7. 2 votes

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  8. 3 votes

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    Daryl F supported this idea  · 
  9. 3 votes

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    Daryl F supported this idea  · 
  10. 38 votes

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  11. 5 votes

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  12. 3 votes

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  13. 75 votes

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    Daryl F supported this idea  · 
  14. 10 votes

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    Daryl F supported this idea  · 
  15. 13 votes

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    Daryl F supported this idea  · 
  16. 13 votes

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    Daryl F supported this idea  · 
  17. 2 votes

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    Daryl F supported this idea  · 
  18. 9 votes

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  19. 3 votes

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    Hello, 


    Thanks for your feedback. 


    Regarding #1, we'll share this with our Consumers team.


    Regarding #2, do you want to search for cards on file, first6/last4 of the card, and do you want to search for that on device, or the web dashboard?


    Thanks, 

    Clover Product

    Daryl F supported this idea  · 
  20. 50 votes

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    Daryl F supported this idea  · 
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