Settings and activity
166 results found
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138 votes
Daryl F supported this idea ·
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215 votes
Hello,
We have started the work to enable an "ability to edit paid orders".
Thank you so much for your feedback,
Clover Product team
An error occurred while saving the comment -
61 votes
At this time the compliance teams are requiring 2 Factor Authentication to be via text or authentication app and we are unable to change this requirement. Thank you all for your feedback.
An error occurred while saving the comment 2FA email option: Two Factor Authentication has emerged as a de-facto account security requirement for web-based applications. Clover has not kept up with the rest of Fiserv and the world, however! You must also provide the options to use not ONLY text to a mobile phone, but ALSO email and authenticator app! Restricting to ONLY cell # is preposterous and quite UNREASONABLE, especially considering that ALL OF FISERV either has gone to or is presently moving towards these INDUSTRY STANDARDS and obviously PCI Compliant methods! It's pretty obvious that email is already required for Clover.com credentials; it only makes sense to do email verification on first-time and include cell, or auth app, or email to receive your OTC. I'm currently signed in to 6 different Fiserv web browser-based applications, and they are ALL like that (email gets the OTC required to access the site. Please catch up, Clover - thanks!
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101 votes
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351 votes
This is currently slated as part of our 2024 roadmap.
We are looking forward to bringing you this feature.
Thank you
Clover Communications
An error occurred while saving the comment Agreed and voted! Please also support this related request about sub modifiers: https://clover.uservoice.com/forums/946357-management-functions/suggestions/36021394-sub-modifiers
An error occurred while saving the comment Agreed and voted! Please also support this related request about sub modifiers: https://clover.uservoice.com/forums/946357-management-functions/suggestions/36021394-sub-modifiers
An error occurred while saving the comment Agreed and voted! Please also support this related request about sub modifiers:https://clover.uservoice.com/forums/946357-management-functions/suggestions/36021394-sub-modifiers
An error occurred while saving the comment @feedback4clover:"currently you can create a modifier group called soup and one called salad and attach that to an item (spaghetti), and place the respective options under those modifier groups. Have you tried doing that?"
Suggestion appreciated but that still ignores the entire point of the request. Clearly, the ones within Clover who are suggesting things like this have NEVER worked in a restaurant with a major POS System. Respectfully, that explains why the concept of multi-layered modifiers, and modifiers that are triggered (popping up only IF...) flies clear over the heads of that type of individual.
Nobody has time to scroll endlessly until finally finding the exact modifier in a sea of them. If you're not ordering a baked potato, for example, WHY WHY WHY does it HAVE to show those modifiers?, If instead you're NOT ordering a Salad as the side option, WHY do you need to display all of those salad adds/minuses? It's insane really to think that one must scroll through every possible combination of options in spite of the fact that - in this example - there are only TWO sides that are included with the "meal" combination.
So, to answer: YES we've tried that. We've frankly gotten pretty good at working around many of Clover POS deficits in comparison to the rest of the POS world.
But there's no hiding this extreme deficit. It must be addressed, and soon, especially when the SaaS costs continue to rise regularly.An error occurred while saving the comment We have competing POS systems that have as many modifier levels you want, and they prompt, and no, it isn't yet another modifier group you have to scroll through, it walks the server through the natural conversational ordering process. One is on Windows, one is on iOS. At this point as we approach 2023, I have to ask the question: is it Android, or is it that Clover just doesn't want to commit the resources to provide this basic functionality for ALL Table Service Restaurants? If you can't do this, how can we honestly claim to compete with the ones that did commit their resources to get it right?
Please PLEASE get this feature worked out! -
8 votes
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89 votes
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3 votes
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12 votes
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66 votes
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2 votes
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4 votes
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3 votes
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38 votes
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6 votes
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4 votes
An error occurred while saving the comment That's easy- just go to your dashboard, select Inventory, modifier groups and tap on "Change Layout". Then you can arrange the order. It takes getting used to if you have a ton of modifier groups but it's super helpful when you want to put order to the modifier group chaos.
Also, please support this related request qbout sub modifiers: https://clover.uservoice.com/forums/946357-management-functions/suggestions/36021394-sub-modifiers -
76 votes
An error occurred while saving the comment Please support this related request about sub modifiers: https://clover.uservoice.com/forums/946357-management-functions/suggestions/36021394-sub-modifiers
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10 votes
An error occurred while saving the comment Please support this related request about sub-modifiers: https://clover.uservoice.com/forums/946357-management-functions/suggestions/36021394-sub-modifiers
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14 votes
An error occurred while saving the comment Please support this related request about sub modifiers: https://clover.uservoice.com/forums/946357-management-functions/suggestions/36021394-sub-modifiers
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13 votes
An error occurred while saving the comment Please support a similar request about modifiers : https://clover.uservoice.com/forums/946357-management-functions/suggestions/36021394-sub-modifiers
So glad to see the lack of this basic feature finally being added/addressed