239 results found
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Order number for online orders to match with in store orders number sequence
Merchant would like to have the online order to follow the same sequence of the orders that are assigned by the device
2 votes -
Order receipts waste too much paper on larger fonts
The order receipts are extremely wasteful when using medium or large fonts. All order receipts have too much information, and information is repeated.
When medium font size is selected, there are dotted lines and empty space between each item which causes the paper to be unnecessarily long.
While the large font should not have to be used, it is our only option as the small font is too hard to see at a distance for our chefs, and the medium font wastes too much paper. Although the large font is not ideal, it still uses less paper than the medium…
3 votes -
Virtual terminal -Need to have ability to resend an existing invoice to a client. Currently we must delete the invoice and creat a new one.
The Virtual terminal - Need to have the ability to resend an already existing invoice to a client. Currently we must delete the invoice and create a new one.
2 votes -
We've had two Merchants leave because Printer Failure Clover Mini
Clover Mini makes it that when the internal printer fails, you cant use the order printer as a backup. We have one merchant who had a Gen 1 mini, printer fail, buy a second gen one, and right after the year mark, that internal printer failed also....after not finding an affordable solution, the Merchant is calling it quits. We know this is a software issue and profit center, instead of allowing the printer to work, or allowing a P100 or P500, CLOVER CHOOSES NOT to change it.
1 vote -
include "category" in items export
I need to export list of our items that includes the "category" attribute. When I export the inventory from the dashboard i am not seeing the category column.
Why would the "category" attribute not be part of the items export?2 votes -
Set default order type by device
My restaurant has a Clover Station that primarily handles to-go orders and Clover Flex devices that handle dine-in orders. Currently my default Order Type is set to Dine-In, but this default applies to all my Clover devices. I want to have a different default Order Type on my Clover Station since this device mainly handles to-go (sometimes I forget to select To-Go and it defaults to Dine-In).
I would like to have the option to set a default Order Type based on device. The account-level default Order Type should still exist, but if the device has a device-specific default Order…
6 votes -
Variable Sales Tax Rates Linked to Revenue Classes
NY State has arcane sales tax rules. It would be nice if sales tax could be charged to taxable items and not to non-taxable items automatically, depending on which revenue class the item belonged to. All current workarounds are impractical.
1 vote -
Have a report available on the POS that shows the expected cash deposit for an employee at shift change
Have a report available on the POS that shows the expected cash deposit for an employee at shift change
3 votes -
Show modifiers without price
There should be an option in the settings to show the modifiers without showing the price of the modifiers on the receipts.
I don't want my customers to see the prices of the modifiers but only the modifiers and the total cost of the product.
1 vote -
Making transactions on Clover dashboard
We are a grocery store that also do wholesale business, so we need to making transactions on Clover dashboard for better navigation.
Clover is not yet built to fit larger grocery business needs.
Hope to see a better Clover to fit our business.1 vote -
Allowing reporting data (sales data) to be exported and imported when switching merchants
Some merchants want to switch processing companies but would lose access to the reporting data in one account. For instance, they are able to easily compare sales between today and this day last year. If they were to switch merchant processing companies, they would lose that privilege and would have to manually log back in into their old account for comparison. A way to export and import this data between different MIDs would be greatly beneficial.
3 votes -
Adding setting to turn off screen for customer facing screen receipt printer or have it customizable
Allowing the merchant to turn off the customer facing small screen on the P550 receipt printer or allowing them to display their logo at all times even when items are being added or not to show transaction items being listed. Merchants have requested this ability to customize this screen more.
1 vote -
Have a report that shows what Clover Dining Section an order was rung into to help establish what sections gets more attention.
Is it something that can be looked into being done? As of right now, it all looks like it's in-house sales, which is working, but we have some special events, different on-site locations, and to-go that can order off our regular menu, and we are looking to see what those sales do in conjunction with what the main restaurant is doing. For example, a report that would show the sales for a specific night. So we can see the breakdown per night that 50% was deck sales 25% To Go, and 25% was Main Restaurant. We separated our deck, main…
1 vote -
Clover GO device needs to work with Clover stations
Some times card reader stop working, rather than replace full system, you should be able to add a clover go device
1 vote -
Remember customer email when using same card.
Many times same customer has to enter email each time they come back and slow it slow the line up.
Square and Toast does this
1 vote -
Would like a feature where the search bar is always showing while taking a order
while using the register and clover dinning app to place a order it is notice that the search bar option is not visible and I would like for that feature to be visible while placing the order
1 vote -
Cancel order
Hi development team,
I love my clover POS since last year and cannot wait to change over my 2 other locations to Clover as well. However, the system lacking the feature of automatically prompt printing to kitchen once an already fired item being deleted or removed. This is first to notify kitchen not to make anymore. Secondly my FOH and BOH are far distance and this is to avoid employee theft as if the order was paid by cash, employee can delete it and no one would know. Being an owner, this feature is very important as we need to…
11 votes -
Clover Flex Asking for Verification of Duplication on Brand New Transaction
Not asking for verification on a duplicate transaction that happened days/weeks previously.
We are finding with the new update our flex is now asking at random times to verify that this duplicate transaction is okay. The thing is, it’s the first time a customer is paying today. It’s confusing for staff and customers who assume they will be charged twice.
I understand the need for verification of the transactions are on the same day/similar timing. But if I have people that only come once a month, I don’t need to be selecting one of these options.
3 votes -
DUPLICATE PAYMENTS screen
this is regarding the DIPLICATE PAYMENT: AUTHENTIFICATION REQUIRED screen that pops up after most of our payments.
we are a cafe, doing many of our payments at approximately the same price, in a very short time frame. this screen pops up after 9/10 transactions, and really slows down the work process and customers get confused. this is a deal breaker for us and will force us to chose another system if it cant be corrected.
is there any way to eliminate this? or make it an optional screen?
thank you
3 votes -
Arrange Categories based on device
Is it possible to arrange categories based on a specific device and not have the categories the same across all devices?
2 votes
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