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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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249 results found

  1. Is it something that can be looked into being done? As of right now, it all looks like it's in-house sales, which is working, but we have some special events, different on-site locations, and to-go that can order off our regular menu, and we are looking to see what those sales do in conjunction with what the main restaurant is doing. For example, a report that would show the sales for a specific night. So we can see the breakdown per night that 50% was deck sales 25% To Go, and 25% was Main Restaurant. We separated our deck, main…

    1 vote

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  2. Many times same customer has to enter email each time they come back and slow it slow the line up.

    Square and Toast does this

    1 vote

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  3. while using the register and clover dinning app to place a order it is notice that the search bar option is not visible and I would like for that feature to be visible while placing the order

    1 vote

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  4. The clover flex and mini can act as a pinpad for other POS systems. The clover station needs to have the ability to work with the Cloud Pay Display. This way we can use the flex as a pinpad

    I have a high volume bar that needs to do tip on screen from across an aisle. So a wireless solution is required. Due to the multiple extra steps to use the flex, we are using another POS system because we have the ability to do this feature. It seems like a huge piece that would be so easy to make…

    1 vote

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    0 comments  ·  Clover Mini  ·  Admin →
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  5. Please reverse recent tipping update. Please remove the dollar amount that appears with tipping %. I would like to see %'s only and no dollar amount on the tipping screen please.

    1 vote

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    0 comments  ·  Clover Flex  ·  Admin →
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  6. This probably applies to the web interface more than the devices, but I don't see any way to bulk switch my inventory items from Manual Availability to Automatic. Unfortunately the previous owner of the business set everything to manual and left it, and I'd prefer not to go through each of 500 entries and switch them,

    1 vote

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  7. Merchant wanted an option to let the employees select the role they are doing int that specific day

    1 vote

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  8. My device charged a customer a duplicate charge while on offline mode, I had to go in and manually refund because the system did it on its own. Only swiped the card one time and entered a signature once. The transactions are 1 second apart for duplicate charges so it must have been the system.

    1 vote

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    0 comments  ·  Clover Flex  ·  Admin →
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  9. Allow the option to save an open order on the Clover Go App. This way you can open the saved order in the Station to checkout customer.

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  10. Would like the ability (within the same Merch acct), to assign specific users / to specific devices. Hence those users could / would only be able to log into and use those certain devices. And potentially have device specific settings / configurations would be nice as well. Custom settings, backgrounds, adjust / edit specific sounds and correlating volumes for those sounds, and so on....

    1 vote

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    0 comments  ·  Clover Flex  ·  Admin →
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  11. I work for a University and we use the flex and mini's on our campus. Unfortunately, we have to have a private certificate deployed on the app and so we are unable to use the wi-fi...I would love to see that change.

    1 vote

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    0 comments  ·  Clover Flex  ·  Admin →
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  12. add expiration date with alerts

    1 vote

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  13. Scan items with camera for clover go

    1 vote

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    0 comments  ·  Clover Go  ·  Admin →
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  14. Hello. yesterday my equipment for barbershop and salon arrived. but this system does not have the ability to divide tips for each member nor does it have the ability to divide the amounts by individual for each service the employee did. this delays my day because I have to do it manually daily and write down each service and its prices for each person in the barbershop. it's a problem for me. they should add an app for this to be printed individually per person per service and tips

    1 vote

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  15. Merchant has been advised cash log activity is tracked per device. Meaning only device#1's activity can be viewed at device #1. Merchant is requesting the ability to view all logs for cash from any device linked to the MID

    1 vote

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  16. Most all retailers, C stores and restaurants need the ability to take cash out of the drawer to pay vendors or send an employee out to purchase supplies and this button needs to be function as a negative button accounting and reducing the amount of cash in a drawer.

    1 vote

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  17. When we print a takeaway order via the Register App, we need the option to print 2 copies of the order as the drinks and food are handled by separate areas of the kitchen.

    1 vote

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  18. We have 5 Clover Flexes. They are printing very light with 50% or less charge. This is unacceptable

    1 vote

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    0 comments  ·  Clover Flex  ·  Admin →
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  19. Cash back option needs to be available on the Clover Solo and Duo/Pro.

    1 vote

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  20. Prompt for payments on station display instead of mini when using clover pro

    1 vote

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