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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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238 results found

  1. Most all retailers, C stores and restaurants need the ability to take cash out of the drawer to pay vendors or send an employee out to purchase supplies and this button needs to be function as a negative button accounting and reducing the amount of cash in a drawer.

    1 vote

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  2. When we print a takeaway order via the Register App, we need the option to print 2 copies of the order as the drinks and food are handled by separate areas of the kitchen.

    1 vote

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  3. How come there is no deletion tap to show how much in items were deleted before the sales transactions takes place, in theory someone walks in orders leave his cash on the table and walks out the employee goes back in and delete all the items except for one pocketing the rest of the money. Charging for one item and putting in the register money just for the one item. This can only be done on cash transactions, the credit card transactions are accounted for,

    1 vote

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  4. I just bought clover system and it missing a very very basic option. We sell some items by weight in Lbs. But the weight in POS is only 1 decimal and we can not manual punch in less than 1, 2, 3 lbs. Like some time the way of an item is not round figure like 1.2 or 2.4 lb. So we are stuck with that.

    1 vote

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  5. We have 5 Clover Flexes. They are printing very light with 50% or less charge. This is unacceptable

    1 vote

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    0 comments  ·  Clover Flex  ·  Admin →
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  6. For users who are blind and visually impaired, add a headphone jack and screen reader technology, so that users may access the screen. (on all your devices)

    1 vote

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  7. We want to be able to print the prices along with the food on the kitchen printer

    1 vote

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  8. Cash back option needs to be available on the Clover Solo and Duo/Pro.

    1 vote

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  9. Prompt for payments on station display instead of mini when using clover pro

    1 vote

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  10. Is there a way for the CLOVER scanner (camera) to be set up to remove the first & last digit on a barcode to mirror their scanner? I have a merchant who wants to utilize their FLEX to scan items but the inventory barcode do not line up because their scanners are setup to only scan 10 digits not 12 but Clovers built in scanner wants to scan all 12 digits.

    1 vote

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  11. Can you add the ability for scanners to read EAN +5 scanning ability for some books that the +5 digits can be read to determine issue number

    1 vote

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  12. Keyboard is affected by syncing on the device . When the device syncs while using the keyboard it would default the keyboard to letters or will just not take the input for a brief period of time. This happens on rare occasions but has been seen on first station and station 2018 specially when looking for items on the inventory.

    1 vote

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  13. when entering one order for one item with quantity of more than 1, the qty appears on right as well as item number: this is confusing as it prints on "printer order" showing as "qty number" and "Item number" too close together, making it appear as two numbers together
    example if qty is 5 and item number is "1" , it appears as printed "5 1"
    i think the item number should be on left before item name

    1 vote

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  14. Merchant would like a wider screen for the clover flex like the old clover mobile , it was easier to see the whole register app and place orders right now it’s too narrow and not easy when they have a very large menu items

    1 vote

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    0 comments  ·  Clover Flex  ·  Admin →
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  15. Received a clover official TML90. it's actually a peeler mode. yet when feeding labels thru the peeler mechanism, we find that ina. 3 item print job, only labels 1 and 3 print, label 2 never prints.

    1 vote

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  16. Need better way to secure higher level access roles at the device. Four and six digit pin have been easily discovered. For those roles can we make the primary to facial recognition and the PIN only if facial has issues via 2FA to email for that role?

    0 votes

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  17. Would to have the clover dining table layout on clover go

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    0 comments  ·  Clover Go  ·  Admin →
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  18. Display DOB info in the Clover Go App

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    0 comments  ·  Clover Go  ·  Admin →
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