298 results found
-
Interface update problem
The new interface on our flex 2 is nice and clean. But, with the new interface clients often push "done" and we have to go back through the menus to print our receipt.
The "done" button is too inviting. Would like "done" to not be highlighted and instead say "return to clerk" or something similar with highlighting. The done or print buttons should stay available.
Receipts are easy to retrieve but still additional work.1 vote -
Inventory Migration via Multi Dashboard
Would be good to have Inventory Migration via Multi Dashboard.
Sometimes exporting & importing the inventory file can take hours of work if there are duplicate items which cannot be imported. I have spend 10-15 hours on large inventory files exported from clover to try to get them to import into clover.
Seems like you should be able to migrate the inventory file if the 2 accounts are connected. Or have a tierII backend process for this.1 vote -
Listing scanned items to the Left of the Clover Duo Mini and the customers total on the Right of the Clover Duo Mini
Many customers are complaining that their items that are scanned should be listed to the left of the customer facing Clover Duo Mini screen and their Total should show on the Right of the screen.
Currently the items are on the right and the total is on left and our customers are complaining because it confuses them with the total and tax at the bottom right then a different total about to the left.
Please help!
1 vote -
Station ask for factory reset PIN above login key pad
I have a incident where a station 2018 display, in red text, requests to enter factory reset PIN above the keypad. Why does this happen?
1 vote -
Flex paired with a Station/Station Duo-QSR
Being able to choose the station printer as an order printer when taking orders from a Flex via the QSR platform.
1 vote -
Multiple EINs
Situation: Owner has multiple EINs and needs a POS for transactions. For example, a POS is needed for an LLC and a non-profit by the same owner.
Problem: With Clover devices, it is not possible to switch from one EIN to another on a device. Owner much purchase new devices for each EIN. Needless to say, this can become very costly or cost prohibitive if several devices are needed.
Proposed Solution: Allow for multiple logins on devices and secure the devices by only accepting registered EINs
1 vote -
Feed Button on Printer
Add feed button to printer, its a standard feature of almost all receipt printers.
1 vote -
have a clear ordering process for failed power supplies
Please explain to clover support that just because they don't see a power supply listed as equipment, if the power supply fails on new equipment let them send out a new power supply or starter kit.
just had a solo and it's power supply fail. They sent a new solo but not power supply. Their response was they don't see power supply listed as equipment they can swap out. This is like who's on first..
1 vote -
Shorter Receipts
Customer payment receipts on the Flex 3 are way too long. Would like to see the option to have them shorter so we are not using so much paper
1 vote -
Disable tender type by device
Customers have figured out that they can back out of a card transaction and select cash so are stealing product when they hand back the device and server believes the order is paid. Therefore, we'd like to be able to disable tender types (specifically cash) from the device.
1 vote -
Default Keys for Search Bar on Register App
There should be an option to select default keypad view on the search bar of the Register App. The default now is to show the large keyboard when search bar is selected. There should be an option to show only number keyboard so items can be searched with numbers only (e.g. PLU, or UPC).
1 vote -
Restore owner ability to disable unnecessary apps
As owners of the account, we do not want our employees to have access to certain unnecessary apps, such as the calculator, camera, clock, gallery and sound recorder. We have over 70 merchants, with many of them using the Clover Flex devices. With the previous v3 Flex devices, we has the ability to disable these apps. Two weeks ago, in fact, we were could disable the apps from a new device we distributed to a merchant. However, yesterday, we were not able to do so. I called Clover customer service and they were also not able to disable the apps.…
1 vote -
I need to print on a lexmark printer,
I process transactions on a desktop computer and after processing have to go to transactions, search for transactions and print receipt. Would like reciept to be printed automatically on my Lexmark MX511de printer the way FirstData allowed.
1 vote -
Facial recognition login with Admin role
Need better way to secure higher level access roles at the device. Four and six digit pin have been easily discovered. For those roles can we make the primary to facial recognition and the PIN only if facial has issues via 2FA to email for that role?
1 vote -
Clover GO to stay logged in over the course of a year
Merchant is forced to refresh their Clover Go credentials about once ever 30 days and they would like that time frame extended to 1 year.
1 vote -
inventory build (labor rates/ services)
this would apply to all service companies, like plumbers, electricians and many more. It would be nice to have a service section that is not taxed and you could do a labor rate (hourly) or other time frame and when a user adds it to the invoice you could do it in increments i.e. 1.25 hrs , 2.1 hrs. This is something that I can do on quickbooks. I do like how your app works and I hope to see this in the near future. it would make my invoicing cleaner and less confusing for my customers. Thanks in advance…
1 vote -
Employee cards need to work on Clover Duo
The employee cards need to work on the Clover Duo. Since there is no more fingerprint on the Clover Duo, there is going to be security issue where other employees can steal the manger passcode by standing behind the manager.
1 vote -
communicate via lan
When the internet goes down at a merchants location that has several Clover stations, it would be great if the stations could communicate with each other over their LAN connection. When my bars lose internet the customers can only order drinks at the same exact Clover station where they opened their tab. And they can only close out at that same station as well. I have a bar that has 10 Clover station solos and the customers order from different spots all the time.
Or I have a restaurant where the server drops off the ticket at the table and…
1 vote -
remove test mode
employees have found out using test mode to accept cash payments a way of stealing the cash please remove from device.
1 vote -
Display how much money change customer will get back
Display how much money change customer will receive on contactless reader so they are also aware, which can minimize discrepancies.
1 vote
- Don't see your idea?