31 results found
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Can you charge the reoccurring early mornings and not sporadic at multiple times during the day
Former First Data user here. Can you charge the reoccurring early mornings and not sporadic at multiple times during the day? Would love for it to happen around 2-4am that way its already done when the business opens. Currently they start at 8-9am and end 9pm
1 vote -
Failed Invoices
Recurring payment invoices showing a "Failed" status should allow for in the view invoice the resulting bank code as to why it failed i.e. credit card expired, insufficient funds, closed account, etc. This gives me more insight into my customer so I can make decision on how I plan to rectify the account.
2 votes -
Pausing payments
I need instead of a delete button a pause button where I can pause a payment in a recurring plan but then able to hit resume when I want. This is crucial!!
2 votes -
Billing Information and Customer Card info
Have the ability the edit billing information and customer information once already added.
3 votes -
Email receipt to client after Hosted Checkout
An email should be sent to the client after they make a payment in Hosted Checkout. Email address is already a required field so it should be simple enough to then send the receipt via email. This is pretty common practice with online transactions. The "Payment Received" confirmation page is good, but customers also expect an automatic email sent to them for their records.
2 votes -
Ability to Export Recurring Payments
Ability to Export a Recurring payment plan. We have subscription payments each month and I need to be able to export a recurring plan so I can sort it to compare to the list of active subscriptions. Each month we are adding/subtracting subscriptions or prorating amounts. Currently, the list of customers is in a random order.
2 votes -
Would like the option to disable the "manage" button that allows customers to change their card on file.
We would like the option to disable the "manage" button that allows customers to change their card on file.
2 votes -
Recurring Payments for Healthcare
When will recurring payments for Healthcare businesses be available?
2 votes -
Recurring Donor Payments
We are a non-profit that have donors wanting to give monthly. Clover does not have the option for them to enter this themself. This option should be for the donor/customer to enter their own card and choose to give monthly at time of the their first transactions. They would have to enter their donation each month!
We have lost several donors because this was not an option. PLEASE MAKE THIS AVAILABLE FOR DONORS TO ENTER AND CHOOSE THIS OPTION WITH THIER AMOUNT.3 votes -
I'd like to see Clover's plugin with WooCommerce allow for the acceptance of E-checks.
I'd like to see Clover's plugin with WooCommerce allow for the acceptance of E-checks.
2 votes -
Have the ability to send an invoice or payment link that will save the credit card on file
This would be so beneficial to those that run their businesses virtual only and do not take actual credit card numbers, adding protection and security for both parties. I am a former Stripe user and they make this super easy for merchants to set up and utilize. It also would be great if we could have payment links for recurring payments where the customer can fill out their cc information and have it saved in the system under their profile.
15 votesHello,
Thank you for your feedback. This will be available in a future release.
Thank you,
Clover Product -
Edit customer email address and phone number
I need the ability to edit a customers email and phone number without deleting and recreating their entire record which charges them again.
5 votesHello,
Can you confirm if you're on the Clover Payments Plus plan? The ability to edit a customer's profile is available today within our Essentials plan.
Thanks,
Clover Product
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Recurring Payments functionality from Clover Station
It would be nice to be able to make or change recurring charges from the clover station. Currently it seems the only way to do that is from the clover back office web portal. Not all of my employees have web dashboard access.
2 votes -
Recurring payment option through payment links
There needs to be an option for recurring payments through the payment links on a website, not only through the virtual terminal
7 votes -
Changing Payment Dates
I think we should be able to change the date customers get charged. I run a wine club and sometimes my dates change for when I need to charge a customer. The only solution the customer service gave me was to end each individual persons subscription and then add them with the new date. Also if that is going to be the solution we should be able to have a way to do a mass add or delete to them.
3 votesHello,
This feature is under review.
Thanks,
Clover Product -
Collect at Club
In the old system we used, our clients on recurring payment would sometimes pay their monthly draft in person before the draft occurred. We called that "COLLECT AT CLUB". That would cancel out their upcoming payment and mark them as having paid that month's draft. This does not exist in Clover but what could make this doable would be to allow the START DATE (or NEXT PAYMENT DATE) to be edited like the End Date is. Currently, the START DATE is set and permanent. In order to change the NEXT PAYMENT, a client must be deleted and re-set in the…
4 votesHello,
Thanks for reaching out. In order to assess the business opportunity here, can you please provide more details on your exact business use case?
Thanks,
Clover Product
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Recurring payments and QuickBooks
Linke Clover payment to Quick Books. we have a recuring mothly payments and we want it to be linked to invoices on Quickbook
4 votes -
Healthcare Plan Payments - Send Invoice via SMS
Most customers prefer to get communications and invoices sent via SMS. We would like Clover Dashboard - Virtual Terminal to send invoices to patients via SMS. Patients should be able to view the SMS, click on the payment link on the message and make the payment. This should trigger an email to the business notifying that payment has been made.
1 voteHello,
This will be available in a future release.
Thanks,
Clover Product -
Reoccurring Pay - Billing Frequencies
The merchant has clients that bill at different time periods and which requires the creation of multiple payment plans, the client suggested a single QR functionality that would notify the merchant of upcoming payments
2 votesHello,
In an effort to better understand your merchant's request/pain-point, can you please clarify how they intend to utilize the QR code for this? Would it be allowing the user to hit a hosted checkout page with a variable amount? If so, that's available today.
Thanks,
Clover Product
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Recurring payments to be able to email a link for customer to enter the cc info and select the monthly date they want the card debited
some merchants are requesting for recurring payments to be able to email a link to a customer and then the customer enter the cc info and select the monthly date they want the card debited and that Our competitor Stripe has this functionality.
15 votes
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