Create a Void button
Clover needs to have a Void button for credit transactions. This would allow an incorrect or unwanted credit card transaction to be removed and possibly reran, if neccesary. Then, the charge would not show up on the customer's bank account until the hold falls off, and the merchant would not be charged the discount fee for the refund.
18
votes
Tim Reynolds
shared this idea
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At this time Voids are available and there is a Void button. Voids must be done within approximately 25 minutes of the original transaction.
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Ray
commented
This needs to be in the Virtual Terminal. The Void button should be active right up until the schedule clearing batch run.
