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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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405 results found

  1. Would like to link inventory for multiple locations, They want to keep track of inventory as a whole. For example -100 bottles divided into 2 locations and as they sale the inventory would decrements from 100 (from total) and not just from 50 from one location , but would also like to view which store sold what.

    4 votes

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  2. I need to be able to have inventory of the modifiers not just the item. For example I need to know I have 20 small, and 40 Large size in the same shirt, not just that I have 60 shirts available.

    27 votes

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  3. an option to see what items was updated on her inventory and when it was updated

    8 votes

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  4. It would be nice to have an additional filter added to the Orders app (Status) so that you could quickly sort Paid vs Unpaid orders. This is something that can be pulled by exporting the data, however that elongates the process.

    7 votes

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  5. Merchant requesting a way to sort inventory categories and modifiers alphabetically. IN addition merchant is requesting
    when adding an item and then added to the category , the category is then added to the bottom of the list when adding the next item. IT would be
    more convenient if that category were added to the top of the list instead of the bottom.

    10 votes

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  6. I found it so annoying that Clover has yet to address such vital features within the retail industry - refunds and exchanges. The software is so limiting when it comes to returning an item with a discount, exchanging for another item with a different value, refunding a partial amount (we run BOGO 1/2 sales year round), having refunds and sales on same transaction and so much more that it's hard to continue doing business with it. I hope they get it figured out. Anyone else having these issues?

    35 votes

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  7. Merchant would like customer to be able to exchange items for others with a different value without having to issue store credit, etc.

    24 votes

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  8. Merchant would like to be able to change the font and the size of the order notes. He needs the order notes either darker or larger but currently there is only one generic font size

    3 votes

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  9. Merchant would the ability to edit notes on Paid order. The reason is for reconciliation purposes. If the wrong Order Type is chosen, merchant needs a way to go back and leave a note stating the correct type.

    2 votes

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  10. The merchant would like the option to add items to paid or partially paid orders

    6 votes

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  11. Merchant wants to be able to locate items for exchanges by typing the name of the item or by scanning the bar code of the item to avoid having to go through all the items one by one. Also to be able to have exchanges between multiple categories.

    122 votes

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  12. Merchant would like to have options in item cost to adjust cost as it changes without impacting previous sales at the previous cost. Merchant would like to be able to track margins

    13 votes

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  13. Merchant requested to have the option to set the quantity of items above 100 manually on the register.

    8 votes

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  14. The merchant would an option in the inventory for adding combos besides using the modifiers.

    4 votes

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  15. Merchant would like to be able to organize the inventory and register alphabetically; just a button that will sort it out without having to move categories and items around

    21 votes

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  16. The merchant would like to be able to delete items from the dashboard

    4 votes

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  17. Ability for open order to show up in the customer's app. Also, Open orders should be display indefinitely until paid so we are able to remind clients o payment. For me it is imperative to be able to invoice clients and remind them of payment overdue. Open payments are very important.

    7 votes

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  18. It would be very helpful if items in inventory included when last updated (quantity, cost, price).

    5 votes

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  19. When adding sizes or other variants to items with different prices for different variants, these should remain as a group instead of becoming individual items when placed under a category.

    23 votes

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  20. Once an item is keyed into a category the order can't be adjusted. Likewise with Modifiers. Many Merchants prefer to organize by most popular or alphabetically but they currently only display in the order keyed.

    30 votes

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