142 results found
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Add a description line on the receipts from the virtual terminal.
I'm in the limo transportation business, and our clients virtually order our services and we get their info including creit cards, store it and charge their card after every use and we sent them a receipt with a descripion of each charge/service on it. They often use our services frequently with different services and rates.
While there is a line in the virtual terminal under the Order Note, it does not however show on the receipt. This is crucial for us and our clients to have that description line so they can get reimbursed or identify which charge is for…2 votes -
Additional filters for transactions report
The merchant would like additional filters to be added to the transactions report on the dashboard. In particular, since the payment amount shown on the transactions report already includes the taxes and services charges, the merchant would like an option to remove these amounts and show only the gross sales amount of each individual transaction before taxes and services charges are calculated.
1 vote -
Third Party Platform Receipt Header and Sticky Label
For Delivery platforms, it should state whether or not it is Delivery or Pickup.
For Ubereats, it will say Uber Eats Delivery and Uber Eats Pickup which is good. The only issue is that on the sticky labels, it will state delivery whether or not it is delivery or pickup. For Doordash, it will just say Doordash Pickup on the top of the receipt. If it is a pickup order, the name will say for example: Pickup-John. We would like it to be made easier by separating the headers Doordash Pickup and Doordash Delivery. For Grubhub, it will not indicate…
1 vote -
Print receipts only when they require a signature
Would like the the option to only print receipts based on the signature requirement.
1 vote -
Add sticky label printer to online ordering preference options.
In the screen where it says set online ordering preferences for printers, we would like it to list label printers as well. Currently, it only lists kitchen printers. I run a bubble tea and vietnamese restaurant. When online orders come through the kitchen, we want it to print out the expo receipt with all items listed. We have two different labels, food and drink. Food is for the kitchen, and drink is for the label printer in the front. The issue is, when an online order or delivery order comes through, it will print out two receipts. One receipt will…
1 vote -
Add Order Notes, Pickup Times, Delivery Platform, and Delivery Customer Name on Sticky Labels.
I run a bubble tea shop and Vietnamese restaurant. We would like to keep order numbers but also have order notes on our labels. We input the customer name or table number on the label so that we don't have to print out a receipt for the customer so that they know the order number. We want order numbers as well so we can keep track of order priority. Currently, all delivery (doordash, uber eats, and grubhub) all say in store pickup. This is very conflicting because we also use clover for our website orders. We would like it to…
1 vote -
Adding a print option on the virtual terminal screen and as well for customers name to show on the printed receipt
Adding a print option on the virtual terminal screen and as well for customers name to show on the printed receipt without having to create a new customer profile each time. The payeezy system use to have everything on one screen but now some merchant have to leave the virtual screen to go to transactions just to print a customer receipt. And the receipt are not showing the customer's name.
1 vote -
Option to print multiple order receipts automatically
Merchant would like an option to automatically print multiple order receipt copies for the same order when an order is fired to the order printer.
4 votes -
Kitchen order receipt item summary at top for all printers
When an order is fired that contains individual items that are Hot that go to the HOT printer and items that are Cold and go to the COLD printer that need to go the same table and be delivered at the same time there is no way for the specific printers to know that there is a corresponding order sent to the other printer. Food is getting expedited separately instead of together. The summary also helps with pulling food items to start cooking, then reference modifiers.
3 - Main Dining Room - Dine In
Server: Alex
4 – Filet 6oz,…
2 votes -
Register APP- receipt doesn't list exchange amount nor balance amount remaining
Register APP - consumer returns item purchased : merchant processes refund, exchange or partial exchange and balance owing in the form of "instore credit" Receipt printed fails to show balance owing when issuing partial exchange for another item - receipt does not list the balance owing
Also same idea , with split payment balance owing not shown on receipt. Clover REGISTER APP requires update to correct issue1 vote -
Order receipts/ Payment receipts
When a customer is purchasing the same item more than 3 times, the merchants would like to display a breakdown indicating the item's original price and not only the order summary that they currently see.
E.G. "1 hour golf lessons ($50 each) x 3= $150.00". The merchants are looking to include both, the price per hour and the total amount of the order on the receipts.1 vote -
Automatically email receipt to merchant
Bring back the option to automatically email receipt to merchant as well as the customer.
1 vote -
Please eliminate recent receipt addition "Retain this copy for statement validation" It's a waste of paper which adds additional costs to me
Please eliminate on receipts this new addition "Retain this copy for statement validation" This adds ~1/2" of extra paper to receipt which adds to merchant costs with no stated reason for existence. I have dozens of Clover accounts who are complaining about this unnecessary addition. No one at Clover Tech Support has been able to offer any reason for its' existence since Oct 31st.
1 vote -
Cut Order Receipts after Individual Items/Diners
Clover used to have the ability to cut the order receipt on the kitchen printer after each Item in an order. We have multiple requests from merchants to bring this feature back, and/or update so that if they are using the Clover Dining/Table app to cut between each guest.
20 votes -
Longer text character fields for receipt headers & footers to add additional text.
Request for longer text character fields for receipt headers & footers to add additional text provides more detailed for merchant messaging.
1 vote -
Register to show items on receipt (and register screen) in alphabetical order.
Register to show items on receipt in alphabetical order. Why? On a 50 + item order receipt, single items could be easily referenced for return requests or cashier cancel item requests.
1 vote -
Allow for Daily Batch report to be sent by Text not just email. Elavon offers this now
Allow for Daily Batch report to be sent by Text not just email. Elavon offers this now
3 votes -
Order receipts shouldn’t auto re-print every time when “Print on Pay or Save” is selected.
My restaurant takes orders in-person and over-the-phone, so I’ve enabled the option to have order receipts print when Pay or Save is tapped. However, when handling an over-the-phone order, the order receipt is printed when the order is saved, and printed AGAIN when the customer arrives and pays for the order. This automatic re-printing is confusing for our kitchen because they will receive a second order receipt for an order that’s already being/been made.
Ideally, I’d like order receipts to be printed AFTER a customer pays for their order (not just when Pay is tapped) OR when the order is…
3 votes -
Bring back email/text receipt on the Clover Solo
We just purchase a Clover Solo and it does not give you the option to text or email receipts. Just print or not print.
2 votes -
Clover Duo Printing itemized receipts
merchant would like the ability to get itemized receipts
1 vote
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