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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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142 results found

  1. Need options to change the the font style in the order receipts. The small size very small and the medium size is take more space in the printer paper. And need options to remove the lines coming in between each items which takes more space. Reduce the paper waste.

    1 vote

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  2. is there a way to add an item to an existing order and print off a receipt just for that one item instead of having the terminal reprint the whole thing?

    5 votes

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  3. Please enable a way to print just the order number for customers to hold onto. It is a waste of paper to print the entire receipt just for the order number. The customer should have the ability to request a receipt in which case the order number ticket and the receipt will both be printed.

    6 votes

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  4. After a recent update the Transactions app wont remember the position on the list after a payment is clicked.

    Ex>
    Merchant will scroll down to reprint a few receipts from a previous day. Merchant will reprint one of the receipts but when going back to the list it will take her back to the top. She will have to scroll down again to the desired day to reprint the next receipt.

    5 votes

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  5. Recent update that has been done is not allowing to see the customer name that was entered in the Virtual Terminal on the Receipt. The receipt used to show the customer first and last name from when we entered it into the Virtual Terminal. Please add back in.

    1 vote

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  6. The customer's chosen pickup time should be on the order receipt so we know when we need to get the order ready.

    9 votes

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  7. tax percent to not show on receipt options

    4 votes

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  8. merchant is wanting a cleaner order receipt for the kitchen

    4 votes

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  9. Please update the font on the receipts!

    The font on the receipt when using an "additional Charge" in "Setup"
    is the same font as the Subtotal!

    This is throwing off our customers. Please help! SOS.

    Change to the same font as the sales tax - which makes sense logically.

    6 votes

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  10. Merchant would like to have a smaller order receipt

    6 votes

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  11. so they can keep one for the customer and one for them

    2 votes

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  12. 2 votes

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  13. I've had multiple requests from counterpay restaurant clients to have the ability to prioritize modifiers for what order they will print on the kitchen receipt. Currently the system only prints these in the order they were selected by the employee... but many kitchen lines have to do things in a specific order. Prioritizing modifiers can help to make sure they always print right for the kitchen. THANK YOU

    13 votes

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  14. is there anyway to can add the option to add "gift receipt" option on the clover device

    4 votes

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  15. Hello,
    We have multiple customers request the feature for the kitchen printer.
    We would need a way to group the items in categories together and display in order.
    For example, waiter put coke, egg roll (Appetizer), noodle (main dish) , calamari (Appetizer).
    The Kitchen printer should print in this order:
    -1 x Egg roll
    - 1 x Calamari
    - 1 x Noodle
    - 1 x Coke

    So, the order should be Appetizer first, then main dish, and drink. This option is great to have especially when Kitchen have only one printer. The POS competitors has this option for a long…

    15 votes

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  16. Be able to see the total amount of the items and have the amount per item at the bottom.

    2 votes

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  17. Having the feature of printing the same order receipt twice without the need of doing manually under the orders app

    14 votes

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  18. On the receipt it doesn't show merchant copy or customer copy neither it shows Approved or not approved. It would be great if these points are mentioned on the receipt, because at times merchant forgets which copy belongs to who.

    7 votes

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  19. Have the Carbon Copy receipt option available for Virtual Terminal transactions

    3 votes

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  20. Online orders also needs to be numbered when printed to the Kitchen. Online ordering, content to be printed along with numbering should function exactly as ordered from the device.
    Numbering will help business serve to customer First-In-First-Out!

    7 votes

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