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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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133 results found

  1. QR code to pay on the receipt only allows Apple pay customers. Can you please turn it on for Google pay as well?

    Thanks,

    1 vote

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  2. Only print one receipt

    5 votes

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  3. I want the order type to show on the footer of the receipt instead of the header, or at least give us the option to choose.

    1 vote

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  4. Ability to print the rewards codes by itself without having to print the receipt. A lot of my customers don't need their full receipt they just need the rewards. It would save a lot of paper if there was a button for rewards only next to the receipt button

    1 vote

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  5. When merchants try to edit the payments receipts through the clover dashboard they have limited functionalities. Merchants would want to have more personalized receipts. Also, there's no option to change the background color on the top of the receipt.

    1 vote

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  6. Right now the drive through register is printing to the cooks when the order is placed via the drive through headset system. Dine in register on the other hand is printing to the cooks only when you press the print order is pressed. You should be able to have each register options to print to the cooks independently on every device.

    1 vote

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  7. On order receipt the bottom item is too close to the order number at bottom and sometimes gets missed. Need ability to format order print out ticket better

    2 votes

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  8. While using virtual terminal it would be helpful to have the ability to email and/or print receipt at order end. For email, it would be to send a copy to the client and a second copy to our internal accounting team.

    1 vote

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  9. our customers may send in another employee to pick up product for their company. we should be able to use business name instead of personal if we want to. not to mention employees need to know the name of the owner or we have to enter it in the till kind of funny

    6 votes

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  10. Kitchen order receipt letter size. Need larger size like XL, jumbo 1. Jumbo 2. Current L size can only seen from few feet, station to stove can be far. Please make larger letter and bold option. Kitchen use short food name ( alternative name) paper space is not problem.

    START SP700 PRINTER
    Dine in. VS To Go

    Please print < To Go> in RED , easily identify
    Thank you

    5 votes

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  11. My expo station prints 2-3tickets of same kind and distributes to stations necessary. With Clover, we have to manually RE-print order ticket every time. As a business restaurant we can’t do that all day long. Please update this or I’m switching to Toast.

    2 votes

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  12. Would like the ability to break up long kitchen orders into multiples. When we have have more than 3 guest, and several modifiers, the kitchen order receipt can be over 12 inches long. Would like the ability to set the number of guest per ticket and still include the table / server information on the ticket.

    3 votes

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  13. Currently there is no way to quickly refer to the last order that was placed after a transaction -- only the price. In a fast-paced restaurant setting this can be a disadvantage, as often the cashier needs to refer to the last order information (i.e. when pouring a soft drink) without having to navigate to the "Orders" tab and finding the individual order, which can take up extra time and button clicks.

    I kindly request to add an option to show the last placed order in the "receipts" payment screen. I have attached a picture to show what I mean:

    2 votes

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  14. Allow a merchant who is using an Integrated POS with Clover to merge the receipts from both, POS and Clover device, to provide customer with one receipt instead of the two of them.

    Additionally, please consider adding EVR to merge both receipts for Integrations and Clover Devices.

    2 votes

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  15. I have a handful of merchants that want to have the option to have each item ordered printed out individually on separate order receipts, rather than multiple items on the same order receipt.... Sans the Expo printer. This request comes mostly from Asian restaurants where they also need to use their native language on the order receipts for their cooks to be able to read the items ordered.

    Having each individual item print on separate order receipts helps avoid missing items, cooking the wrong dish altogether, etc.

    Please make this happen ASAP! It would be a great option for every…

    1 vote

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  16. The customer name has recently been added as an enhancement to the software - one merchant is requesting that the merchant be allowed to CHOOSE whether or not the name appears on the receipt with the credit card number

    4 votes

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  17. allow us to email the "Order Receipt" instead of the "Payment Receipt" so the receipt shows the customer name

    4 votes

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  18. enable to print customer receipts when save is tapped

    1 vote

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  19. Quick option to print ticket totals in lieu of itemized on a single ticket. For Example: Print total or Itemized option.

    3 votes

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  20. Please add option to actually use two separate logo files for these two distinct use cases. The spots are already there, Clover just needs to have each logo point at a different receipt type.
    At this time, there are two locations to upload a logo, under Web Dashboard>Account & Setup:
    1) >Business Information>Business Logo
    2) >Payment Receipts
    However, only ONE logo option may be selected for actual use; either 1) a great looking color logo that typically looks horrible on a thermal receipt, or 2) a great looking B & W logo for thermal receipts that typically disappears on a…

    4 votes

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