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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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133 results found

  1. Would not like to see option for large font on order receipt

    2 votes

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  2. Have the ability to either enable tax on each item separately on the receipt or combine tax in the settings.

    3 votes

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  3. If the customer buys two coke for a 1.00 it going to be two dollars plus tax. He would like the item cost to appear on the receipt with the total of the items purchased so the customer know how much they are paying per item.

    6 votes

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  4. Currently when a customer splits their tender, only the last tender type and amount shows on the printed receipt. All tenders show on the customer display. The receipt appears to be only partially paid when all tenders are not shown.

    5 votes

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  5. Restaurant merchants would like the option to automatically print 2 CC receipts. Manually printing the 2nd copy adds an additional step.

    5 votes

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  6. Servers are forgetting to put their drinks on their table's ticket. If an order is assigned to an actual table, not a to-go order, it would be awesome to not allow for the bill to print until they are added. To throw an error reminding the server.

    2 votes

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  7. The merchant would like the tip option to be on the bill receipt

    4 votes

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  8. 2 votes

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  9. Many customers choose not to use paper copy of the receipt after the purchase. Can you, at least, give the customers chances, who choose not to print customer copy, to get rewards code from their text/email receipt.

    2 votes

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  10. Ability for the merchant to print their logo on the gift receipt.

    15 votes

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  11. Can we please add the instructions for customers on what app to download for rewards on emailed receipts?

    3 votes

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  12. In Virtual Terminal automatically email receipt to customer after completing payment.

    9 votes

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  13. The merchant request that the size of the paper is changed,
    Here are the merchants comments

    1. The receipt for the regular Credit Card for the merchant copy is 8 inches long is double from the other vendors Receipt length. 2- the Customer copy for the regular Credit Card is about 5.5 inches long the other vendors receipt length is 3 3/4 inches.

    3- On the end of the day when the time come to close the day the
    summary/detail report is about 2.5 to 3 feet long depend from the day of the week. Normal will be 8-14 inches.

    17 votes

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  14. Change on how discounts appear on the receipts.

    Reflect the net total against the amount paid and also show the total savings.

    Item name = $12.00
    Discount 60% = $7.20
    Item name = $5.00
    Discount 50% = $2.50


    Net Total = $17.00
    Amount Paid = $9.70
    Total Savings = $7.30

    5 votes

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  15. 5 votes

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  16. add option for device to print a "decline" receipt if the transaction declines

    6 votes

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  17. Change the number of receipt copies that auto print from the terminal and be able to add "customer copy/merchant copy" to respective copies should merchant have configs set to 2 automatic print outs. Currently clover only auto prints 1 copy.

    4 votes

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  18. Currently on the Mini Itemized merchant receipts are not possible. However on the clover station itemized merchant receipts are possible. Would like to request this to be the same on the clover mini as well.

    11 votes

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  19. 3 votes

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  20. Adding the ability to print receipt within the virtual terminal at time of payment vs having to go into transaction log to print.

    14 votes

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