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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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142 results found

  1. Kitchen order receipt letter size. Need larger size like XL, jumbo 1. Jumbo 2. Current L size can only seen from few feet, station to stove can be far. Please make larger letter and bold option. Kitchen use short food name ( alternative name) paper space is not problem.

    START SP700 PRINTER
    Dine in. VS To Go

    Please print < To Go> in RED , easily identify
    Thank you

    5 votes

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  2. My expo station prints 2-3tickets of same kind and distributes to stations necessary. With Clover, we have to manually RE-print order ticket every time. As a business restaurant we can’t do that all day long. Please update this or I’m switching to Toast.

    2 votes

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  3. Would like the ability to break up long kitchen orders into multiples. When we have have more than 3 guest, and several modifiers, the kitchen order receipt can be over 12 inches long. Would like the ability to set the number of guest per ticket and still include the table / server information on the ticket.

    3 votes

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  4. Currently there is no way to quickly refer to the last order that was placed after a transaction -- only the price. In a fast-paced restaurant setting this can be a disadvantage, as often the cashier needs to refer to the last order information (i.e. when pouring a soft drink) without having to navigate to the "Orders" tab and finding the individual order, which can take up extra time and button clicks.

    I kindly request to add an option to show the last placed order in the "receipts" payment screen. I have attached a picture to show what I mean:

    2 votes

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  5. Allow a merchant who is using an Integrated POS with Clover to merge the receipts from both, POS and Clover device, to provide customer with one receipt instead of the two of them.

    Additionally, please consider adding EVR to merge both receipts for Integrations and Clover Devices.

    2 votes

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  6. I have a handful of merchants that want to have the option to have each item ordered printed out individually on separate order receipts, rather than multiple items on the same order receipt.... Sans the Expo printer. This request comes mostly from Asian restaurants where they also need to use their native language on the order receipts for their cooks to be able to read the items ordered.

    Having each individual item print on separate order receipts helps avoid missing items, cooking the wrong dish altogether, etc.

    Please make this happen ASAP! It would be a great option for every…

    1 vote

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  7. The customer name has recently been added as an enhancement to the software - one merchant is requesting that the merchant be allowed to CHOOSE whether or not the name appears on the receipt with the credit card number

    4 votes

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  8. allow us to email the "Order Receipt" instead of the "Payment Receipt" so the receipt shows the customer name

    4 votes

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  9. enable to print customer receipts when save is tapped

    2 votes

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  10. Quick option to print ticket totals in lieu of itemized on a single ticket. For Example: Print total or Itemized option.

    3 votes

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  11. Please add option to actually use two separate logo files for these two distinct use cases. The spots are already there, Clover just needs to have each logo point at a different receipt type.
    At this time, there are two locations to upload a logo, under Web Dashboard>Account & Setup:
    1) >Business Information>Business Logo
    2) >Payment Receipts
    However, only ONE logo option may be selected for actual use; either 1) a great looking color logo that typically looks horrible on a thermal receipt, or 2) a great looking B & W logo for thermal receipts that typically disappears on a…

    4 votes

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  12. Would like to have the items sold or services delivered to show on the MERCHANT RECEIPT/ copy.
    Just like the customer copy.

    7 votes

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  13. after an order is paid or saved on clover go, please send the order to the kitchen printer automatically. thank-you!

    4 votes

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  14. Would like to printer order information based on Modifiers. Cook orders with their modifiers print to one printer and salads and the adds holds print to the salad printer for the waitstaff to work on.

    6 votes

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  15. Apply an option to modify the spaces between the modifiers in an order receipts, to organize the information

    5 votes

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  16. Merchant request that the Clover devices should show a time stamp of when an order was printed out originally. Not just on the physical copy of the receipt.

    2 votes

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  17. I know there is a system limitation for order receipts and the amount of items that can be printed. This merchant used the quantity shortcut and only has 15 line items on the order and each line item has the x32 etc option beside it. The merchant would like to have the order receipt print because even though there are 200 items on the order, they are grouped into 15 line items

    2 votes

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  18. There is no way to have the orders print modifiers in the order we've set them up in the inventory app, only in the order they are entered in the register. We set up the app deliberately to mirror our line flow, so it is incredibly frustrating if a customer decides they want to add something at the end of their order because it will mean either that we need to delete and re-enter all the modifiers in the order we'd like them to print or hope that our kitchen staff will recognize that the ticket is all out of…

    5 votes

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  19. Hazelnut did this, why can you not figure this out? Items need to secondarily fire to the printers that we have assigned to them. The main order should print to the printer we have assigned. When someone orders food it needs to print to our expo and our kitchen. If drinks are ordered, it needs to print to our bar. If someone orders retail, it needs to print to our host stand. Having only one printer print the order without sending the items to the printers we have assigned to them makes this online ordering system worthless.

    2 votes

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  20. In a store where we sell multiple items in almost every transaction, we need the ability to display the total amount of items purchased towards the bottom of the receipt. (Kind of like how Walmart has it for example).

    Also, we add discounts on almost all of our items, but the price after discount is not displayed currently. We would like to add that so that our customers know how much they paid for each item.

    1 vote

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