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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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133 results found

  1. Would like to have the items sold or services delivered to show on the MERCHANT RECEIPT/ copy.
    Just like the customer copy.

    6 votes

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  2. after an order is paid or saved on clover go, please send the order to the kitchen printer automatically. thank-you!

    4 votes

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  3. Would like to printer order information based on Modifiers. Cook orders with their modifiers print to one printer and salads and the adds holds print to the salad printer for the waitstaff to work on.

    5 votes

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  4. Apply an option to modify the spaces between the modifiers in an order receipts, to organize the information

    5 votes

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  5. Merchant request that the Clover devices should show a time stamp of when an order was printed out originally. Not just on the physical copy of the receipt.

    2 votes

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  6. I know there is a system limitation for order receipts and the amount of items that can be printed. This merchant used the quantity shortcut and only has 15 line items on the order and each line item has the x32 etc option beside it. The merchant would like to have the order receipt print because even though there are 200 items on the order, they are grouped into 15 line items

    2 votes

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  7. There is no way to have the orders print modifiers in the order we've set them up in the inventory app, only in the order they are entered in the register. We set up the app deliberately to mirror our line flow, so it is incredibly frustrating if a customer decides they want to add something at the end of their order because it will mean either that we need to delete and re-enter all the modifiers in the order we'd like them to print or hope that our kitchen staff will recognize that the ticket is all out of…

    4 votes

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  8. Hazelnut did this, why can you not figure this out? Items need to secondarily fire to the printers that we have assigned to them. The main order should print to the printer we have assigned. When someone orders food it needs to print to our expo and our kitchen. If drinks are ordered, it needs to print to our bar. If someone orders retail, it needs to print to our host stand. Having only one printer print the order without sending the items to the printers we have assigned to them makes this online ordering system worthless.

    2 votes

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  9. In a store where we sell multiple items in almost every transaction, we need the ability to display the total amount of items purchased towards the bottom of the receipt. (Kind of like how Walmart has it for example).

    Also, we add discounts on almost all of our items, but the price after discount is not displayed currently. We would like to add that so that our customers know how much they paid for each item.

    1 vote

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  10. Need options to change the the font style in the order receipts. The small size very small and the medium size is take more space in the printer paper. And need options to remove the lines coming in between each items which takes more space. Reduce the paper waste.

    1 vote

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  11. is there a way to add an item to an existing order and print off a receipt just for that one item instead of having the terminal reprint the whole thing?

    5 votes

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  12. Please enable a way to print just the order number for customers to hold onto. It is a waste of paper to print the entire receipt just for the order number. The customer should have the ability to request a receipt in which case the order number ticket and the receipt will both be printed.

    5 votes

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  13. After a recent update the Transactions app wont remember the position on the list after a payment is clicked.

    Ex>
    Merchant will scroll down to reprint a few receipts from a previous day. Merchant will reprint one of the receipts but when going back to the list it will take her back to the top. She will have to scroll down again to the desired day to reprint the next receipt.

    5 votes

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  14. Recent update that has been done is not allowing to see the customer name that was entered in the Virtual Terminal on the Receipt. The receipt used to show the customer first and last name from when we entered it into the Virtual Terminal. Please add back in.

    1 vote

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  15. The customer's chosen pickup time should be on the order receipt so we know when we need to get the order ready.

    8 votes

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  16. tax percent to not show on receipt options

    4 votes

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  17. merchant is wanting a cleaner order receipt for the kitchen

    4 votes

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  18. There are some merchants who would like to have barcode printed in order receipt as well without having to print bill receipt as it is longer than order receipt and it's convenient for the merchants. Is it possible to print barcode on order receipt as well?

    2 votes

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  19. Please update the font on the receipts!

    The font on the receipt when using an "additional Charge" in "Setup"
    is the same font as the Subtotal!

    This is throwing off our customers. Please help! SOS.

    Change to the same font as the sales tax - which makes sense logically.

    6 votes

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  20. Merchant would like to have a smaller order receipt

    6 votes

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