48 results found
-
Ability to print from Transactions App
A print button in the Transactions app would be nice for merchants who need a print-out of each transaction in order of time.
1 vote -
Do not put updates in on a weekend - busiest days of the week.
Putting an update in on a weekend that doesn't work totally disrupts the busiest days of the week. Also - put out an email to all users describing the update features and when it will be applied.
1 vote -
Allow closeout from clover.com
Add the ability to do a manual Closeout of a batch via Clover.com/Virtual Terminal.
Use Case:
Business is set up for manual closeout only (a business requirement).
Business is open 4 days a week.
During closed days sometimes we need to do transactions (refunds, over the phone payments, etc.)
We can't physically go to the business to do the closeout at the register, so these transactions can't be settled the same day.
Adding this feature would allow for better management of these transactions and a better customer experience for refunds.1 vote -
Now that you REQUIRE 2 step authentication, you need to allow more than one phone number for accountants to access
I can't have my accountants contacting me for code to access every time they need to access my clover. Please fix this, it's a huge issue for customers who have more than one person accessing our accounts on-line!
9 votes -
Hi, we are a restaurant and want to have our orders placed with a QR code at the table that has a table number associated.
Would we be able to have the table number question mandatory for our clients when paying with a QR code. Or, could we have different QR codes that would represent a different table number. Feel free to call me to discuss. (removed phone number from the idea for privacy purposes)
1 voteThis is supported today. Please see help document here - https://www.clover.com/en-US/help/online-qr-code-social and here - https://www.clover.com/en-US/help/use-scan-to-order-for-contactless-service
-
payment notification
I need to know which customer is making a payment when they use my URL link from my website to make a payment on their account. This feature does not email me any notification so i do not know that a customer has made a payment
1 vote -
Improvement of the Virtual Terminal
We had several requests for merchant improvement concerning the virtual terminal. Here are some improvements to be made or corrected.
Virtual Terminal
1. In "Take a payment", it is only possible to choose a single tax. However, there are several provinces which have 2 taxes (Quebec and others). It would be necessary to be able to select the 2 taxes. Yes it is possible to create a general tax, but it distorts their tax report afterwards.If we use "Invoicing" to send an invoice to pay, it is no longer possible to delete it later.
If we use "Invoicing" to…
6 votes -
Clover Dashboard
The addition and management of items with variants is only available on the devices such as the Flex. I wish that item variants were also available on the dashboard and by export/import from a spreadsheet.
1 voteYou can now edit items with variants on the Dashboard.
-
Filter Virtual Terminal Transactions in Dashboard
Currently there is no way to filter by payments made through the Virtual Terminal in the Clover Dashboard. Existing workaround is to export transactions to csv file and sort by keyed transaction. Merchant would like an easier solution for filtering Virtual Terminal transactions, similar to what exists for device filtering.
2 votesThis feature is already available. You can finder it under Transaction filters: select "Payment Source" as "Other Payment Sources", and then select Virtual Terminal from the dropdown.
-
Universal Dining Features Missing from Clover
Let me say, I love your technology. We recently installed 3 Clover PoS stations in our full-service restaurant and you guys knocked it out of the park.
That being said...it is clear that those who wrote the technology have spent very little time being 'in a hurry' while working on the floor of a full service dining room. Your programs are missing a multitude of features that speed a front of house employee's job up that are common across all other platforms. (Aldelo, Micros, Aloha, Squirrel etc.)
- Reorder Item Buttons - There's no reason this feature should be missing. Some…
17 votes -
Automated coursing timer
Merchant would like to have an automated timer for the coursing feature.
37 votesWe are proud to say this feature is in pilot now and will roll out to all eligible merchants in early Q1 of 2024
Thank you
Clover Communications
-
Order online times
Within the order online it would be helpful to be able to adjust the times items are available. We have a lunch special that goes until 3:00 but we don't want people to order it at dinner so I've had to remove the lunch menu from the online menu.
7 votesWe believe the ability to have multiple menus available for your online ordering options will solve your need. We are currently rolling out this feature to all eligible merchants and expect to have it fully rolled out before the end of Q1 2024.
Thank you for your feedback
Clover Communications
-
Allow QR code ordering from table/table without being required to pay.
Would like to be able to start tables/tabs for customers and have customers able to order additional items with the QR code to their tab without having to close out(pay).
4 votes -
Carbon Copy Receipts for G2 app
Carbon Copy Receipts for G2 app is not available, merchants want to be notified when a sale is being processed on G2.
1 voteWill be live in production this quarter.
-
Add items with variants on web dashboard
I suggest team to add feature for adding items with variants via excel upload on web dashboard. Currently only allows user to add variants one by one manually in clover device, which is too complicated and not efficient.
4 votes -
Add the filter options for the Order Status to the Wed Dashboard
The merchant would like to have the order status added to the Web Dashboard as shown on the Clover devices for paid, open or partially paid orders
1 voteFeature is available.
-
update price on multiple items at a time on the inventory
Merchant explain that she sell cigarette in her business and the prices change a lot doing the year and it would make changing prices on the dashboard by selecting all the items that need to have the same price all at once and just changing only the prices because most cigarettes have different types but all of them are the same price when it come to the type of cigarette
4 votes -
Clover Online Ordering Delivery Option
Merchant would like to see an option for Delivery or Pickup added to Clover Online Ordering.
31 votesClover offers delivery options with Clover Online Ordering and DD Drive
-
Gift cards redeemable on online order
Gift card value should be accepted as a payment type through online ordering. Limiting gift cards to in-store use is a hassle.
11 votesThanks for reaching out. The feature should be available if the merchant is enabled on Gift card
-
AVS verification on the online ordering
All the online orders are charged online now, so while customers are placing the online orders, they need to pass the AVS verification in order to have the orders placed successfully. Otherwise, the orders should be reject and not going through.
4 votes
- Don't see your idea?