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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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407 results found

  1. We offer a membership which allows for a discount on merchandise. However, if we do the entire order discounted, the membership itself is discounted. Manually going back through and the potential for error from the cashier is just inefficient. It would be nice to exclude certain items or categories entirely from discounts. As the finance person on the back end of things, I can assure this would save us money as there would be zero margin for error.

    35 votes

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  2. I found it so annoying that Clover has yet to address such vital features within the retail industry - refunds and exchanges. The software is so limiting when it comes to returning an item with a discount, exchanging for another item with a different value, refunding a partial amount (we run BOGO 1/2 sales year round), having refunds and sales on same transaction and so much more that it's hard to continue doing business with it. I hope they get it figured out. Anyone else having these issues?

    35 votes

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  3. 33 votes

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  4. We're having difficulty dealing with exchanges and returns and would like the ability to issue an item as a negative on a sale so the sale and refund/exchange are all apart of one transaction. Our old POS system (Springboard Retail) allowed for us to do this and it worked wonders.

    32 votes

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  5. 32 votes

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  6. Once an item is keyed into a category the order can't be adjusted. Likewise with Modifiers. Many Merchants prefer to organize by most popular or alphabetically but they currently only display in the order keyed.

    30 votes

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  7. 30 votes

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  8. Automate "Unavailable" or disable Online inventory item if sold out for items that are quantified..

    28 votes

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  9. I need to be able to have inventory of the modifiers not just the item. For example I need to know I have 20 small, and 40 Large size in the same shirt, not just that I have 60 shirts available.

    27 votes

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  10. 26 votes

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  11. Merchant would like customer to be able to exchange items for others with a different value without having to issue store credit, etc.

    24 votes

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  12. 24 votes

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  13. Merchant would like to be able to organize the inventory and register alphabetically; just a button that will sort it out without having to move categories and items around

    23 votes

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  14. When adding sizes or other variants to items with different prices for different variants, these should remain as a group instead of becoming individual items when placed under a category.

    23 votes

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  15. new feature for the modifiers to have variable prices

    22 votes

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  16. 22 votes

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  17. Please give users the ability to Add/Edit Order Notes after an order has been placed.

    20 votes

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  18. The newest update to the inventory is very difficult to bulk edit multiple items. For example, I have 3k items in my inventory, and I want to delete 500 of them. I have to click through and hit "show more" which only displays 25 items additionally at a time which takes a very long time. This is extremely time consuming and inconvenient. Previously we could select and display up to over 900 items at a time to make changes or edits to. It would be nice to have that option again. This makes it difficult to delete and manage inventory.

    18 votes

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  19. Merchant's are requesting the ability to enter a quantity of items to be sold and then have the item show "currently unavailable" when the quantity reaches zero.

    18 votes

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  20. Merchant request function to be added where in additional to inventory stock Clover also tracks the usage of food or liquid by ingredients.

    18 votes

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