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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1022 results found

  1. KDS SCREEN

    i get a clover KDS Screen 24"/for mi kitchen, but i find some things that i think you need to add.

    please add the option to NO GROUP MODIFIERS on the screen
    Please add the option to NO ALPHABETIC ORDER on the screen

    that can help us a lot to everyone thanks

    1 vote

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  2. 1 vote

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  3. Being service based , the services AND items sold should be listed with each employee for end of day report. Commission based businesses need this!

    1 vote

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  4. Bring BACK the online toggle check mark! We need the ability to remove menu items from online menus directly in our POS. This button was taken away a couple of days ago in a software update. We are told that the only way to remove a menu item from online ordering menus is to do so on a computer or a tablet. This is not acceptable. We require our staff to take menu items off when we are running low on specific items. We are shocked and deeply concerned about how this will affect our customers going forward. We need…

    1 vote

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  5. Most items in our shop are inventoried, so having the default for manage availabiltiy to "manual," doesn't work for us.

    We would like to have the option to change the default value to "auto."

    1 vote

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  6. Clover KDS should have the ability to use cell signal or have a way to be installed as an order printer (like Fresh KDS) in case the internet goes out. Additionally, the sounds the KDS makes when an order fires is not loud enough for a bustling kitchen. Either that, or we should be able to select different sounds because the default sound is too soft.

    1 vote

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  7. Being able to auto print customer payment receipt per device basis rather than applying the setting across all devices on the same MID.

    Ex, want auto customer payment receipt printed from clover stations while offering manual selection on the Flex device.

    1 vote

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  8. Sería de gran ayuda que el sistema de Clover pudiera guardar la información del historial de inventario, y que se pueda buscar por fechas.
    Actualmente, cada vez que actualizas el inventario incorporando nuevos productos al sistema, no hay un area de registro del inventario original existente como para poder hacer una comparativa de venta entre lo que tenías y lo que ingresaste.

    1 vote

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  9. From the Clover online order platform, when items added to cart and check out them, there are picking up time option which says 'For When?' and 2 scroll down options which are 'ASAP (in 20 mins)' and 'Schedule an order'.

    I want to keep only 'Schedule and order' one. My business don't take same day order so I don't want customer select 'ASAP (in 20 mins)' option so I want to remove this option so people don't select it.

    But when I talk a customer service staff, he said removing the 'ASAP' options is not possible and I just don't…

    1 vote

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  10. When in recurring payment plans, it would be nice to sort the accounts alphabetically by last name.

    1 vote

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  11. We have a 3rd party running our food & beverage. They need access to enter inventory and pull reports. I'd like to have an option that they have access to just food & beverage categories as opposed to seeing our full facility sales

    1 vote

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  12. Restaurants NEED "NO" Modifiers ONLY to print in RED

    Currently we are told only ALL modifiers will print in RED

    YET other POS systems businesses are coming off of, allow to CHOOSE what will print in RED on Kitchen Orders ...

    1 vote

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  13. From the register icon, if you choose delivery the prompt for address and telephone number should automatically pop up. There is never a time that you will choose delivery and not need the address. For restaurants that have younger employees-if they forget to ask for address information it creates big problems to retrieve that information.

    1 vote

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  14. Our POS Clover is integrated with GrubHub & Doordash. Any menu updates we do gets instantly updated in Doordash but it takes several hours to update in GrubHub system. This creates confusion among Customers on seeing different menu in different online ordering services. Also in the case of removing an item during business hours, customer can still select that item and place an order from GrubHub, but the order end up getting canceled because in POS the item is removed but GrubHub it is still showing up. Please help to make the integration consistent among different delivery service providers to…

    1 vote

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  15. When i create Items with variants and use export import to my other locations
    they transfer as normal items not as they created as a variant item
    also when u need to update name on a variant item u cannot
    you need to delete it and create it all over again as the name section is dimmed
    please help

    1 vote

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  16. Clover register needs scanned items counting numbers. So cashier can see how many items were scanned total before checkout.

    1 vote

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  17. Items like services do not need to be counted as inventory, only the sales need to be tracked. It would be really handy to be able to mark items as Non-Inventory (all the same functions for price, cost, etc as usual) and still have them as a sellable item. Services are not inventory!

    1 vote

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  18. Customer accounts should be able to be tagged as Tax Exempt so that we don't have to be reminded every time we ring a particular customer up - especially when we are selling to companies and schools with an exemption.

    1 vote

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  19. It would be good to not allow duplicate items to be keyed into the hardware.
    I spend a lot of time editing existing clover inventory/menu export lists.
    Clover allows merchants to key in duplicate items form the hardware but you cannot import this inventory list into another location because you will get an error.

    1 vote

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  20. Managers and up should be allowed to change the customer after an order is placed without having to refund the order. Sometimes orders are processed under the wrong name, we shouldn't have to perform a refund and then process the order again to change the customer.

    1 vote

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