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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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405 results found

  1. Merchant wants a reason why an item was removed or deleted on the Removed Items Report

    17 votes

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  2. What is the purpose of an INVENTORY application, if it cannot generate a report that includes all of these on one sheet? The fact that this is not already possible, begs the question "why have categories at all?" What is their use if not for inventory reports? I would very much appreciate a reply as I am seeking not only improvements in your products, but also the logic behind such seemingly odd omissions from the software capabilities.

    4 votes

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  3. The merchant would like an automated feature implemented that would calculate the cash by shifts. cash added, cash removed, sales ect. at this time the merchant is balancing the drawer by manually entering notes via the cash log application

    26 votes

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  4. Reports that currently only run on the device should be able to be run from the dashboard. Example: employee report for certain device gives breakdown of all transactions per employee for that specific device...we have to go to each device to run that report... but we should be able to run that from within the dashboard.

    2 votes

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  5. Please print the device name on reports printed from a certain device. The employee report shows each employee but if you have 12 registers you don’t know which report can from which device.

    2 votes

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  6. Please enhance the reporting application to offer much more detail reporting, such as a breakdown of splitting service charges so they know exactly what to pay out their employees without having to calculate it themselves.
    Also many merchants really like all of the reporting capabilities other point of sales systems have that clover does not have.

    Reporting is crucial for businesses and for dine in restaurants they are used to having certain reports that Clover does not have.

    7 votes

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  7. its been a constant hassle not been able to acces daily sales from historical reports

    3 votes

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  8. Close out report auto print should match fiserv merchant service data. Now when it prints out we have to calculate 5 minutes before of sales and that’s the total amount of sales sent to merchant service.

    1 vote

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  9. In order to report the information we need (sales separated by sales tax rate and tender), we have to pull two separate reports and manually combine them. We would much prefer having the option to customize reports based on the information we need. Reports need much more customization in the data that can be reported and filtered and how reports are built. Being able to combine and report information from payments, inventory, and orders would go a long way towards streamlining the Clover report process.

    10 votes

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  10. the reporting app is not showing the full information after the update. service charges and online orders are missing they say.

    1 vote

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  11. Have the ability to change between report types you want the auto-printed/e-mails after batch is closed.

    14 votes

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  12. To make amount collected and deposit amount reconcilable. Deposited amount may include fees, service charges, chargebacks and reversals. This causes confusion for the merchant and they think funds are missing since all totals are not in same place.

    4 votes

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  13. Why does clover take so much time to provide me a sales report? I have to use a third party application to do that. That is unacceptable.

    6 votes

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  14. Phone orders are nontaxable in our city. Need a way to track these orders separately from other orders so that quarterly taxes are easier to do.

    2 votes

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  15. I cannoted find the expected deposit on the website anywhere, but I print it on the sales summary report from the terminal every night.

    3 votes

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  16. We should be able to set up 2-3 shifts per day and see each shift on a report

    5 votes

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  17. merchant want to see the online ordering sales overview on the report app

    8 votes

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  18. 2 votes

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  19. it would be great if Clover could total the number of visits a customer makes to the business. I know it shows past orders. But it'd be nice if you could total the number of visits and the dollar spend

    3 votes

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  20. I need to be able to see all my items are being paid for by tender type.i sell insurance, taxes and auto registration. It would be nice to know how much was sold for taxes in cash/check/card and so on for each service i provide

    21 votes

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