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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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341 results found

  1. Merchant is requesting to have the taxes listed on the shifts report in the shifts app

    3 votes

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  2. Service Charge be applied to employee tips for employees to receive and be in shift/employee reporting.

    19 votes

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  3. Clover needs to have its own Time clock reporting s,ystem. In the shifts APP if I want to look at a weeks worth of shifts it does NOT TOTAL up the figures. If I am doing payroll I have to add up all the hours, sales, etc.

    Our customers depend on third parties which is not good. Homebase has increased their pricing, and its malfunctioning in the reporting. My clients cannot get accurate numbers.

    Clover should invest in TIME CLOCK REPORTING charge 4.99 a month for it with server banking and such. Shifts APP already does half of it. If…

    8 votes

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  4. Merchant wants to be able to run a sales report by customer.

    11 votes

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  5. 32 votes

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  6. Requesting the total dollar amount of open orders to reports

    3 votes

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  7. Option to print the total dollar amount and total quantity amount REMOVED items?

    3 votes

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  8. Merchant request to have full reporting for the Rewards App. Merchant states she can only view past 20 transactions and rewards reporting should be able to be filtered for viewing.

    2 votes

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  9. New Mobile Update Version 3 WIPED out Simple Overview of Daily Totals by multiple days. Other apps allow downgrade/revision to prior versions. This is not a time to stop ability to compare Todays revenue to same day a week ago ,,,,

    3 votes

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    Thank you for sharing your feedback. Look for an update shortly to replace some of the functionality you’ve mentioned. Once you apply the update, please let us know what you think. We have great plans for the development of the Clover Dashboard app, and will release updates regularly. In the meantime, you can access all the previous functionality by logging in to your account at clover.com/dashboard/login.

  10. Merchant would like the option to remove the server totals from the closeout application. Merchant advised that they did not need that section of the report because they are a retail business.

    8 votes

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  11. merchant would like to be able to print off more detailed reports from the terminal Reporting app instead of just summary printout

    5 votes

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  12. -merchant request to restrict server to put orders without drinks
    -create more than one service charge
    -put service charge as a default option
    -combined service charges with tips
    -create a report for servers and assistance of servers and for bartender as well
    -divide tips percentage depending on service provide per order

    8 votes

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  13. want to print the cash report individually for every action

    4 votes

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  14. Need to keep Items that have been deleted from inventory on past Items Sales Reports. You MUST STOP deleting past sales details describing the item that was sold just because we told clover inventory that we are no longer carrying that item(deleted it). Just populating "Sale" as item detail is a big red flag for liquor store. We need to still be able to see item details that were sold in the past even if we deleted the item from our inventory.

    5 votes

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  15. 19 votes

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  16. Merchant want to have the ability to choose what section of the report to print or have the ability to fully customize the report before the print from the device. I.E the sales overview report: merchant change choose(check box) of what to print from that report like they would like to only see the Net Sales, Taxes, Tips, Gross Sales, Refunds or something like what shows on the transaction app in the Clover Web dashboard:

    Successful Payments Summary
    Number of Payments:
    Payments Total: $
    Tip Total: $
    Taxes and Fees Total: $
    Service Charge: $

    5 votes

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  17. The view offered on the Dashboard is not the same once the report is exported to a .csv file. Merchant feedback is to offer the same info in the same general format for ease of reference.

    12 votes

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  18. A section on the reporting application that allows option for employees to see their own tips only .

    14 votes

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  19. EMPLOYEE SUMMARY BY REVENUE needs to be able to be exported and or printable from Dashboard and from Device on shift
    We need this for tip out badly

    8 votes

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  20. 5 votes

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