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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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405 results found

  1. 5 votes

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  2. The merchant would like an items report that shows the time the items was sold. Similar to daily hourly net sales widget on the dashboard

    5 votes

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  3. It would be nice if the service charge would be able to be in the expected deposit totals at the bottom of the POS printed sales report. As this is what we use to balance our register daily. If other companies don't distribute service charges daily, is it something that could be an option? BTW...thank you for taking service charges out of revenue!!!!

    4 votes

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  4. Provide a report drilling down the details of each transaction for reconciliation. There should be a column with the category each transaction was coded too. Right now, you have to many steps to access information that could be provided in report.

    4 votes

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  5. It would be great to have the service charge when charged as a gratuity to calculate in the Shifts report for each employee on total cash owed. Just like the Tips on the report where it will adjust the total cash owed from cash to cc tip.

    4 votes

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    1 comment  ·  Admin →
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  6. Sometimes servers need to tip out bartenders based on bar sales. On the Server's report it should give an option to have the server's sales by revenue class show up so they can tip the bar appropriately.

    4 votes

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  7. In the online interface, you should be able to sort what kind of order you want to see, for example. I only want to see open orders, I should be able to see only those. There would be no "time - range" requirement, because I just want to view the open orders without having to scroll through all orders to find them.

    4 votes

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  8. The clover devices does not have away for the merchants to see cash totals for each employee. The cash total is showing for all employees. The clover device need a way to show tender types for each employees and not just for the full day.
    I confirmed that on the dashboard we have away to see the tender types by employees but the merchant need away to see that same information on the device per employee.

    4 votes

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  9. Reporting uses the most recent item cost, not the cost that was recorded at the time of sale. Item costs that have changed over time are reported incorrectly and as a result all reporting values derived from COGS are incorrect when reporting over any period where inventory costs changed. Example:
    (November 1st I set my crab cost at 3.99 and sell price at 5.99. I sell 1000 lbs at a gross profit of $2000. On November 15th my cost increases to 9.99 lb and I change my cost to 9.99 and sell price to 11.99 lb I sell 500 lbs…

    4 votes

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  10. Clover Dining, need ability at end of night on Employee Reporting for managers to see not just totals, but Cash Vs. Card Totals so Managers know how much $$ to collect from their servers. This is only available in steps on the Dashboard and there needs to be a quick way to accomplish this on the device.

    4 votes

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  11. Allow merchant to
    1. Close their batch through the dashboard.
    2. Provide them information on their expected funding time based on when they batch and their time zone.
    3. Let the merchant use this information to set their OWN auto-batch time, or to switch their batching to manual.

    4 votes

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  12. It would be nice to have someone other than the person with the role of "Owner" could receive the batch closeout report. The owner may not be the person this needs to go to, or it may need to go to multiple people.

    4 votes

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  13. The merchant would like to be able to see who sold a specific item when viewing items report via the device instead of having to access the dashboard and filter each employee individually.

    4 votes

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  14. Merchants should have the option to take a return or exchange and be given the option to damage out the item and then be able to run a report showing all damaged out items, OR be given the option to simply return an item to inventory.

    4 votes

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  15. Would like to have the ability to pull one report with everything we need instead of having to use an additional service or pull multiple reports and attempt to match the info.

    Merchant Name, Employee Name, Date, Time, Payment Type, Card Type, Item Name, Item Cost, Item Refund.

    4 votes

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  16. Add the option to filter transaction and sales report by device for Clover Go gen 3 devices.

    4 votes

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  17. Give customers the option to Print their inventory, including item quality, from both the device and the dashboard. This is especially usual for tracking information at night. Also, it would be helpful if merchants had the option to print the inventory items by category.

    4 votes

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  18. I would like to customize the reports more, I need specific details at the end of each day and the generic reports aren't working for me. All the info is there I just need a way to pull it instead of going into each individual transaction.

    4 votes

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  19. merchant would love to have the detailed report option added back in, along with the current batch summary report that gets printed out at the end of the day

    4 votes

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  20. It's nice to be able to compare this week to last week on reports, but my work week starts on Monday. Can we have an option to make Monday the week start instead of Sunday?

    4 votes

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