405 results found
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6 votes
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Don't delete Items if an Order is combined with another Order
When an order is combined with another order it has the Items coming up under Deleted Items in Reporting.
6 votes -
NEW Employee Sales Report - Number of Transactions per Employee
Recently Clover released a new version of the Employee Sales Report under Reporting. The previous employees report showed the total number of transactions ran that day per employee. This was helpful for my retail merchants for a number of reasons. One in particular was so they can calculate their employees average ticket size.
Strangely enough the New Employee sales report does show the average ticket size but it is only available and viewable on the Employee Sales Report in the Dashboard. not on the devices :(
That being said a vast majority of my retail merchants noticed the change immediately…
5 votes -
Add Surcharge Totals to Closeout Report
Please add the totals from the day's surcharging through Fiserv to the Clover Closeout report, it currently doesn't display there and is the best report for EOD reporting for small businesses.
5 votes -
Wholesale price and assets of inventory.
In the INVENTORY APP, we are able to track the number of available items in stock for any specific item (we can scan them into inventory using the barcode). I
If you were to add a COST OF GOODS column to that item, we would then be able to know the assets of those items which we are holding in inventory.
Being able to total up all our inventory and know the assets sitting in our stockroom is vital to any business!
Also, having a COST OF GOODS price column, compared to the RETAIL price column, would allow the system…
5 votes -
Make "Uncategorized" a selection under category
I would like to know all of my products that are not categorized. Please allow me to select "uncategorized" under "category" in Inventory.
5 votes -
Reports showing trends for days and hours
I would like to have a report that shows the busiest hours over the requested time frame. I used another platform that had a "Labor Optimization" report, that allowed us to see the volume of visitors per hour over a selected time period in order to better schedule employees. Currently, we're only able to see the hourly volume per day, unless we export that data to compile a report of our own.
5 votes -
Export daily batch report into an Excel file
I'd like to be able to export the daily batch report into an Excel file. It'd be a lot easier to keep track of daily-weekly transaction activities. Thank you!
5 votes -
Time Clock for Reporting
Under dashboard when you go to shifts reporting it shows each employees hours in hours and minutes (1-60 minutes) When we export the shifts report to print it, the minutes change to 1-100 and we have to calculate the amount of minutes for each employee on each shift for each day. We are an establishment of over 75 employees. Its a lot of extra work.
5 votes -
Reports - Revenue Class and Tender Type - OR, Custom Reports ability
Ability to generate a Report that shows sales transactions daily and/or weekly (time/date frame adjustable) by Revenue Class AND by Tender Type (cash, check, cc, etc.). Ideally, the report would show an itemized list of transactions for each Revenue Class, by Tender Type. Or, ability to make a Custom Report and select parameters and filters.
5 votes -
create a filter for employee reporting cash tips, instead of clicking into the report.
The employee report should have a column for reporting cash tips. This will help with payroll
5 votes -
Reporting more detailed for loyalty/gift cards.
Merchants need to be able to see the taxes collected when a customer pays with a gift card.
As of right now the merchant will see it as a total purchase. They need visibility of what portion of the sale was taxes. Merchants use these reports for book keeping and to assist with tax filing.
Merchants are looking to have all Gift Card reporting combined with Clover reporting so they can use one report for reconciliation and tax reporting5 votes -
Multiple shifts per day tracking
We should be able to set up 2-3 shifts per day and see each shift on a report
5 votes -
Make a function to add/split shift on the clover.com admin Dashboard
I had an employee who was clocked in for 10 days. They clocked in on their 1st shift and then never clocked out. They worked a total of 3 shifts in that timespan. I went in to run the report for payroll and found she was currently clocked in. On the dashboard there is only a way to edit existing punches. There is no way to close her shift, or add a clock-out punch then edit it. A function to split the shift would have helped also
Another work around would be to add an option to set a shift…
5 votes -
dashboard compare hourly sales
On the dashboard you show us net sales for the current day and a comparison to last week. Below that we see the hourly of todays sales. It would be SO helpful if you could also show the hourly sales of the previous day just right on top of the current day with a different color on the graph. It would be great to compare hourly sales from the same day last week.
5 votes -
want to print the cash report individually for every action
want to print the cash report individually for every action
5 votes -
detailed reports off the terminal
merchant would like to be able to print off more detailed reports from the terminal Reporting app instead of just summary printout
5 votes -
Deleted Items Disappear on Past Transaction Report
Need to keep Items that have been deleted from inventory on past Items Sales Reports. You MUST STOP deleting past sales details describing the item that was sold just because we told clover inventory that we are no longer carrying that item(deleted it). Just populating "Sale" as item detail is a big red flag for liquor store. We need to still be able to see item details that were sold in the past even if we deleted the item from our inventory.
5 votes -
Printing reports from Device
Merchant want to have the ability to choose what section of the report to print or have the ability to fully customize the report before the print from the device. I.E the sales overview report: merchant change choose(check box) of what to print from that report like they would like to only see the Net Sales, Taxes, Tips, Gross Sales, Refunds or something like what shows on the transaction app in the Clover Web dashboard:
Successful Payments Summary
Number of Payments:
Payments Total: $
Tip Total: $
Taxes and Fees Total: $
Service Charge: $5 votes -
Add total tax collected for each item in the item sales report
Merchant would like the Item Sales report on dashboard to have an additional column to show the amount of taxes collected for each item.
5 votes
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