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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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341 results found

  1. Under dashboard when you go to shifts reporting it shows each employees hours in hours and minutes (1-60 minutes) When we export the shifts report to print it, the minutes change to 1-100 and we have to calculate the amount of minutes for each employee on each shift for each day. We are an establishment of over 75 employees. Its a lot of extra work.

    5 votes

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  2. The employee report should have a column for reporting cash tips. This will help with payroll

    5 votes

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  3. I had an employee who was clocked in for 10 days. They clocked in on their 1st shift and then never clocked out. They worked a total of 3 shifts in that timespan. I went in to run the report for payroll and found she was currently clocked in. On the dashboard there is only a way to edit existing punches. There is no way to close her shift, or add a clock-out punch then edit it. A function to split the shift would have helped also

    Another work around would be to add an option to set a shift…

    5 votes

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  4. On the dashboard you show us net sales for the current day and a comparison to last week. Below that we see the hourly of todays sales. It would be SO helpful if you could also show the hourly sales of the previous day just right on top of the current day with a different color on the graph. It would be great to compare hourly sales from the same day last week.

    5 votes

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  5. merchant would like to be able to print off more detailed reports from the terminal Reporting app instead of just summary printout

    5 votes

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  6. Need to keep Items that have been deleted from inventory on past Items Sales Reports. You MUST STOP deleting past sales details describing the item that was sold just because we told clover inventory that we are no longer carrying that item(deleted it). Just populating "Sale" as item detail is a big red flag for liquor store. We need to still be able to see item details that were sold in the past even if we deleted the item from our inventory.

    5 votes

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  7. Merchant want to have the ability to choose what section of the report to print or have the ability to fully customize the report before the print from the device. I.E the sales overview report: merchant change choose(check box) of what to print from that report like they would like to only see the Net Sales, Taxes, Tips, Gross Sales, Refunds or something like what shows on the transaction app in the Clover Web dashboard:

    Successful Payments Summary
    Number of Payments:
    Payments Total: $
    Tip Total: $
    Taxes and Fees Total: $
    Service Charge: $

    5 votes

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  8. 5 votes

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  9. The merchant would like an items report that shows the time the items was sold. Similar to daily hourly net sales widget on the dashboard

    5 votes

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  10. When an order is combined with another order it has the Items coming up under Deleted Items in Reporting.

    5 votes

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  11. Please add the totals from the day's surcharging through Fiserv to the Clover Closeout report, it currently doesn't display there and is the best report for EOD reporting for small businesses.

    4 votes

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  12. Sometimes servers need to tip out bartenders based on bar sales. On the Server's report it should give an option to have the server's sales by revenue class show up so they can tip the bar appropriately.

    4 votes

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  13. The clover devices does not have away for the merchants to see cash totals for each employee. The cash total is showing for all employees. The clover device need a way to show tender types for each employees and not just for the full day.
    I confirmed that on the dashboard we have away to see the tender types by employees but the merchant need away to see that same information on the device per employee.

    4 votes

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  14. Please create a printable detailed batch report that shows the batch total and a list of all transactions (sales and refunds). Maybe you can add that to the "Closeout" screen so I can click on the batch "details" link and print the report. Thank you,

    4 votes

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  15. Need to have the ability to print detailed batch report showing each transaction from the device itself. Ideally from the Closeout app this should be an additional option but even if ability was given to Transactions app to print a list or via Reporting App to Print a list as well.

    4 votes

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  16. It would be nice to have someone other than the person with the role of "Owner" could receive the batch closeout report. The owner may not be the person this needs to go to, or it may need to go to multiple people.

    4 votes

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  17. Merchants should have the option to take a return or exchange and be given the option to damage out the item and then be able to run a report showing all damaged out items, OR be given the option to simply return an item to inventory.

    4 votes

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  18. Would like to have the ability to pull one report with everything we need instead of having to use an additional service or pull multiple reports and attempt to match the info.

    Merchant Name, Employee Name, Date, Time, Payment Type, Card Type, Item Name, Item Cost, Item Refund.

    4 votes

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  19. Give customers the option to Print their inventory, including item quality, from both the device and the dashboard. This is especially usual for tracking information at night. Also, it would be helpful if merchants had the option to print the inventory items by category.

    4 votes

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  20. I would like to customize the reports more, I need specific details at the end of each day and the generic reports aren't working for me. All the info is there I just need a way to pull it instead of going into each individual transaction.

    4 votes

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