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Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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How can we improve Restaurants?

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42 results found

  1. Display order numbers from the dining app

    Display order numbers from the Dining app.
    Most of restaurants use the Dining app and Kitchen Display. However, when they fire orders from the dining app, it doesn't show up the order numbers on the KDS. It's really uncomfortable. One of tech staffs explained to me if I use "Register" app it would display. Seriously?.. We are not fast-food restaurant, we need table numbers and order numbers.
    Please, fix this issue on the next update!

    1 vote

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    0 comments  ·  Kitchen Management  ·  Admin →
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    Under Review  ·  AdminRestaurant Product - Sumit (Product Manager, Clover) responded

    Currently, due to space constraints on the Kitchen Display System (KDS) ticket header, we are only able to display a single unique identifier for each order. For orders originating from the Dining app, we prioritize showing the table number, while for orders from the Register app, we display the order number. This approach helps the kitchen identify the order's destination - whether it's for dine-in, takeaway, or deliver, within the limited space available.

    We understand that having both table number and order number visible would significantly improve clarity and workflow, especially for full-service restaurants like yours. Your feedback is valid, and we recognize the inconvenience this may cause.

    Please rest assured that we’ve noted this request and will be reviewing it with our engineering teams for future updates. We’re committed to improving the experience for all our restaurant partners and will keep you informed as we explore solutions.

    …

  2. prioritize every item so it prints to kitchen according to item priorate, 1 to 1000

    prioritize every item so it prints to kitchen according to item priorate, 1 to 1000

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    Not at this time  ·  1 comment  ·  Kitchen Management  ·  Admin →
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