336 results found
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item sales report
To ease in importing report into Quickbooks, it would help to remove the category name and possibly the modifier name from the Items sales Report..
It would be great if the export allows for selection of line items. Same for all reports.1 vote -
Critical Inventory Reporting Gap Affecting Retail Performance
Hello Clover Product & Development Team,
I am writing to formally revisit a feature request I submitted earlier this year regarding inventory reporting. At the time, I was advised that this functionality was “not available,” but I want to clearly express how critical this gap is for retail businesses and why it deserves serious reconsideration moving into 2026.
As a brick-and-mortar retail store owner, I rely on my POS system not just to process sales, but to make informed business decisions. Currently, Clover does not provide a clear way to view:
The date an item was entered into inventory
The…
1 vote -
Online Retail
For your new online retail store option can you please make it possible that ontop of picking up your order at the store they could also choose to have it delivered. We can then set pre determined delivery pricing through Can Post and/or Purolator and arrange to have it shipped. There is no point for customers to order online then pick up at the store, they might as well show up at the store and order then.
1 voteThank you for submitting your Idea to UserVoice.
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Retail Reporting Showing Orders that were PAID, but NOT on the day ordered.
Our market frequently takes call-in orders that will be picked up on a future date. We need an option that will show all orders paid on a particular day, separate from all sales entered on a particular day.
Also, we need a report for the processed credit card batch that shows the date, time, order number, and a list of the individual order totals, instead of just the total by card type that was processed.
1 vote -
Export payment from this page
The Application column is missing when you select "Exporting payment from this page" on the Sales Activity > Transactions page
1 voteThanks for raising this. We're reviewing it and will get back to you.
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"Labels," "Printer Labels," and "Revenue Class" Confusion and Data Structures.
"Revenue Class" is the primary driver of the Sales Overview report and it should be. The item attribute that populates "revenue class reports" and lists on Clover devices is "Labels." In other words when you create a new item, you choose the "revenue class" by clicking on the "labels" field. Please change the attribute name "Labels" to "revenue class." After that is corrected, make the "revenue class" field exportable. Right now "Lables"/"Revenue Classes" export as "printer labels" and when reimported, populates the "Printer Label" field. In your "Instructions and Glossary" tab of an Item List Export, you don't list "printer…
1 voteCreated a couple of tickets for these suggestions. Will review and get back to you.
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cash tips
add a way to declare cash tips bring back the shifts app or figure out a way for the employees to declare their cash tips and connect over to the other apps
1 vote -
Export items to CSV file
Please add the ability to export our item lists to a CSV file so it can properly be imported into other addons such as Ecwid. This will make updating and creating an online store easier and more organized.
1 voteThere is an export options on the Items page by clicking on the 3 dots. See attached screenshot.
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Separate Closed Accounts from Active Accounts in Dashboard
Clover GO had an update that clearly segments inactive/closed Clover accounts so that a merchant only selects from their list of active accounts. We're requesting the same segmentation be available on the Dashboard so merchants do not have to rename old accounts ("old," "do not use," etc) and inevitably end up logging in to an inactive account, making updates, then get frustrated when they realize it was on the incorrect account.
1 voteThank you for submitting your Idea to UserVoice.
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Retail and wholesale
Please add the ability for a retail website and wholesale website for one business.
1 vote -
Keep customer Promo opt in status when moving MIDs
I have a prospect I'm working with who is currently being grossly overcharged by their current processor and looking to move to us. They use Promos often, and wanted to know if they'd have the ability to do so after moving to us.
I spoke to presale support and as well to the customer engagement team, and they confirmed that when I move the contacts to the new MID, it does not keep them opted in to Promos.
The customer's opt in to Promos is consent given to the business, not to the MID, so changing the MID should not…
1 vote -
INVOICING UPDATE—REVAMP!?
Clover… do you read these complaints? Why is the most liked invoicing concern still under review? I voiced my concern over a year ago—along with numerous other business owners—and nothing has changed.
I own a boutique, and like many retailers, I rarely sell just one item. We need a true itemized invoicing option that allows multiple products to be listed individually. On top of that, there’s still no proper shipping option—and since taxes can’t be applied to shipping, the current workaround looks unprofessional and creates accounting headaches. It should not be this complicated.
Clover, your invoicing system is far behind…
1 vote -
Batch Names for Multi Location
Business owners with multi-locations, should be able to name the batch so when it is emailed, they know exactly which location the batch is from.
1 voteThank you for submitting your Idea to UserVoice.
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Screen Timeout
Allow the customization of setting the screen timeout
1 voteThank you for your suggestion. At this time we are not planning to offer customization of the screen timeout.
When signing into the device we allow the system to idle for ~1:05 until requiring the user to again sign-in. Entering the passcode again doesn't seem to be particularly burdensome and does provide a level of security to the system.
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AI Inventory for Retail
Offer a retail inventory build service for a fee, or develop an AI inventory builder than can be utilized for existing retail merchants that have inventory built in other POS systems (export) or excel/CSV/intuit
1 vote -
too many clicks on the register app between customers
When we use the register app, it takes too long in between customers. We want the option to eliminate the 'Thanks for Visiting' page after they choose wheter or not they want a receipt. Thanks
1 voteThank you for submitting your Idea to UserVoice.
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Item List
Item List - > add the ability to show a column to display if the item is set to Automatically manage availability or Manually manage Availability.
Also the ability to select Multiple Items to set them to either Automatic or Manual instead of having to go into each item and set this field
1 voteThank you for submitting your Idea to UserVoice.
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Erase inventory to zero
Customer needs to reset inventory to zero due to duplicates and triples of items and start with a clean blank inventory/ items. No items in the Clover whatsoever. Currently, Clover makes you bulk edit at 200 items at a time. With over 18000 items this takes over an hour to click and click and click to erase back to zero.
For example, the 3 lines where its export/ import/ print/ item settings to have a reset inventory items to zero. Make the merchant require a 2 factor authentication to actually reset the inventory to zero items to eliminate a chance…
1 vote -
Add more columns to Clover dashboard items/ inventory list
A modifiers column and modifier prices are not available columns in the item list in the Clover dashboard. Merchants have to click onto the item which is a blue link to see the modifier and click the modifier to change the prices. For example, a plumbing retail store has 3 modifiers for 6000 items. Currently, the merchant can look at his 6000 items and see all 3 prices next to the same item along with margin % in correlation with the cost (which Clover does have the cost column currently which is a positive) Since Clover already has the cost…
1 vote -
Retail Inventory Build for new merchants (similar to restaurants)
Provide new retail merchants the option of an inventory build peripheral, similar to what is offered to restaurants.
1 vote
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