296 results found
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Bulk edit cost
The bulk edit cost used to exist, and this new version of Clover has removed it. It adds HOURS to our inventory. We are able to edit everything else we need in bulk - price, SKU, product, and more, but we have to click in to each individual item to edit the cost, and it is incredibly time consuming and frustrating.
1 vote -
Merge items into variant items
We do not have the ability to turn a normal product into a variant item. This makes things difficult with having to delete and then recreate the item. It would also be great to be able to merge items into one variant item. For example, if I have 15 separate items, I would love to be able to merge them all into one larger item with variants.
We personally have a product with 75 colors that were all entered as their own product. There is no way to merge them or even just convert one into a variant item. We…
1 vote -
Have a closing report that splits out the type of credit card and advice customers of changes ahead of time
Go back to having a closing reports which summarizes the totals per type of card being printed in the location. Advise customers of changes before.
1 vote -
larger quantities for items
Need to be able to allow over 100 qty for a transaction in a single transaction. We offer catering and when we serve over 100 people, we can't charge in a single transaction over 100 people.
1 vote -
we need closeout manually
Now clover only provide closeout automatic every day. but for the business that do not have lots of transaction or sometime have a big amount transaction, the business owner want to make closeout manually or can set up the closeout for every 2 days or every week. this is convenient tool to every Clover user.
1 voteManual closeout is possible on the device today . Can you elaborate on the situation you are having? Thanks
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Can we please have the ability to merge Orders?
Currently, we aren't able to merge two open orders. Can this functionality please be implemented? TY!
1 voteThank you for submitting your Idea to UserVoice.
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Ability to Edit Digital Receipts to fit Branding
Have the ability to edit customer digital receipts (via text / email) to fit the business branding. The black header and blue print is rough on the eyes.
Currently the only option is to edit the logo + Heading and Footer Heading.
1 vote -
Negative Variable
How about adding a negative variable for certain items. Such as Lotto Winners and Scratcher Winners. We don't want to have to use a Pay Out app when someone brings in a winner. It would need to be a non-revenue item. Most people play again, so why so many steps? I want to be able to hit Lotto Winner as a negative, then a Lotto (same with scratchers) and be done with it. Some have change coming back or some pay more.
1 vote -
Make check a form of payment
Should be able to select check as a form of payment in addition to cash and charge. (I know it's not as common but some businesses do still take checks)
1 voteThank you for submitting your Idea to UserVoice.
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Customer tags
We should be able to add tags to customers for integration with apps like Mailchimp, that way they only have to be updated in one location. For example, we have customers that receive a wholesale discount of 10% or 20%. When we send promotional emails, we like to include prices specific to the customer.
1 voteThank you for submitting your Idea to UserVoice.
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Invoice from Clover Flex
We need to be able to select invoice as payment option on Clover Flex.
1 voteThank you for submitting your Idea to UserVoice.
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Add Customer Details back to Item Sales Report
In prior versions, you could see which customers had purchased specific items in the Item Sales report. For example, if there is a class that was purchased, and the instructor is ill, it would be really helpful to be able to look up who had purchased the class so the attendees could be notified. I cannot imagine why this feature was removed. Please add it back!
1 vote -
Open Orders
I give in store credit to certain customers, many of the orders are paid weeks after the original order was placed. Unfortunately, the payment is applied on the date it was originally taken and even if it was paid a month later. Affecting our Sales tax Reports creating inconsistencies. Please help us with this issue.
1 vote -
Scheduled Reports by Email
It would be nice to have the ability to schedule any Clover report to be sent out automatically via email. For example, email a recipient at EOD, the sales overview report. This functionality would allow merchants to view reports directly from their inbox daily (or weekly, etc.) without have to log into the Clover Dashboard.
1 vote -
Separate email address field for online ordering notifications
Would like the ability to have a different email address to be used for the "New scheduled order from Clover"/online ordering email. Currently it goes to the Owner under the business information. We would like the email field to be added for these notifications, so we can send them to a supervisor at the store location.
1 vote -
Payment receipts
Can the Payment Receipt Transaction ID/Invoice # start each day at 0001 and increment by 1, so next one is 0002 etc.? It is not easy to find a transaction ID when they are the same long alpha/numeric as the Order ID. On credit card terminals the invoice #/Sequence # is done this way but on Clover it is much more complicated.
1 voteThank you for submitting your Idea to UserVoice.
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Option to require information
I would like to have an option to require the salesperson to input the Customer Name and either a comment or an invoice number.
1 voteThank you for submitting your Idea to UserVoice.
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Increase Return Window
Client has 60 day return policy but unable to locate any transactions outside of 30 days. Client expressed how this is critical especially for the holiday season. Clients need the ability to access the device, scan or search transaction/order IDs beyond 30 days.
1 voteClients need to access the web dashboard to search older than 30 days
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trade in
There needs to be a way to take a trade-in on the register screen other than using a discount. There are times we have "upside-down" trades and that is an impossible thing to do because you can't add a discount for more than what the item is selling for.
1 vote -
Dashboard UI
As their seems to be 2 different UI versions of the current Clover Dashboard, I'm curious as to why a Merchant can not select which version they like best? The newer dashboard is so much cleaner, and I have 6 MID's using Clover. Half of my MID's being on the older version, and the other half on the newer version. I want to make this standardized for my business, and also allow the users to use what they are comfortable with.
1 voteThank you for submitting your Idea to UserVoice.
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