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Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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303 results found

  1. We are requesting an enhancement to Clover’s Accounting Sync functionality to address how third-party gift card activations, such as eCard Systems, are reported and mapped to QuickBooks Online. Currently, only Clover-branded gift card activations are included in the “Gift Card Activations” field and can be mapped to a liability account in QuickBooks.

    However, third-party gift card activations (such as eCard Systems) are imported as non-revenue item sales and are included under Net Sales when synced to QuickBooks, creating confusion and potential double-counting of revenue:

    The sale of the eCard Systems gift card is recorded in Clover as a non-revenue item…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  2. There currently isn’t a way to edit the quantity of a Clover Gift Card order once it’s been submitted, not even through Clover Gift Support. The only available option for editing an order is to cancel within one hour. This creates a problem when the required quantity isn’t available as a single order option. For example, if I need 600 cards, I have to place one order for 500 and a second for 100, which results in paying shipping twice and incurring a higher per-card cost for the smaller order.

    It’s not reasonable to expect customers who need a custom…

    1 vote

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  3. We are a beach chair rental business on one of the busies most beautiful beaches on St. Thomas, VI. Magens Bay.
    We would like to close Tuesdays and Wednesdays permanently to prevent overbookings. Unfortunately, this cannot be done on the Clover dashboard or app. When we pause these days all of our online ordering is turned off for present and future bookings.
    We would like to be able to just turn off the specific days, so we do not have to change the regular schedule for the week and come back and change the days again. This would be very…

    1 vote

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  4. Merchant would like the option to have a device lock if the payment screen is left after handing device to customer.

    1 vote

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  5. Need a full scale online sales plan for retail businesses. From building an integrated website to automated listing of items on Facebook, Ebay, Amazon, Etsy & Walmart (For canada). Specially the feature to upload the pictures of inventory items on Clover (and from there to Website/Ecommerce Platforms)

    1 vote

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    Under Review  ·  0 comments  ·  Website  ·  Admin →
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  6. Hi Developers

    Through out the Web Dashboard, you have "Print" hyper links for various displayed lists or reports. So getting things printed to my connected PC printer works seamlessly.

    Yet when you go to the Monthly Statements section you have no way to print the list of statements, or more critical, once you open a statement, you have no way to print it.

    I would like to be able to open a "Clover Plan and App Statement" and then be able to click a "PRINT" button/link and get a report.

    There is currently NO WAY to print one of these…

    1 vote

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    Under Review  ·  0 comments  ·  Website  ·  Admin →
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  7. We need to show employees how much to the goal we set like offered in light speed. The software price went up but along the way critical features are gone or not up to par with other POS systems in the industry. NEED stock count in the app back. This is ridiculous not to have it for retail businesses.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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  8. There is currently no way to edit a variant item name. You can edit the overall name of the product, but not the variant. You have to delete the variant and then reupload, which means having to re-enter the price, cost, SKU, product code, stock, categories, modifiers, and more. It adds a massive amount of time when you have to do multiple.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  9. The bulk edit cost used to exist, and this new version of Clover has removed it. It adds HOURS to our inventory. We are able to edit everything else we need in bulk - price, SKU, product, and more, but we have to click in to each individual item to edit the cost, and it is incredibly time consuming and frustrating.

    1 vote

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  10. We do not have the ability to turn a normal product into a variant item. This makes things difficult with having to delete and then recreate the item. It would also be great to be able to merge items into one variant item. For example, if I have 15 separate items, I would love to be able to merge them all into one larger item with variants.

    We personally have a product with 75 colors that were all entered as their own product. There is no way to merge them or even just convert one into a variant item. We…

    1 vote

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  11. Go back to having a closing reports which summarizes the totals per type of card being printed in the location. Advise customers of changes before.

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  12. Need to be able to allow over 100 qty for a transaction in a single transaction. We offer catering and when we serve over 100 people, we can't charge in a single transaction over 100 people.

    1 vote

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  13. Now clover only provide closeout automatic every day. but for the business that do not have lots of transaction or sometime have a big amount transaction, the business owner want to make closeout manually or can set up the closeout for every 2 days or every week. this is convenient tool to every Clover user.

    1 vote

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  14. Currently, we aren't able to merge two open orders. Can this functionality please be implemented? TY!

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  15. Have the ability to edit customer digital receipts (via text / email) to fit the business branding. The black header and blue print is rough on the eyes.

    Currently the only option is to edit the logo + Heading and Footer Heading.

    1 vote

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    Under Review  ·  0 comments  ·  Invoice  ·  Admin →
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  16. How about adding a negative variable for certain items. Such as Lotto Winners and Scratcher Winners. We don't want to have to use a Pay Out app when someone brings in a winner. It would need to be a non-revenue item. Most people play again, so why so many steps? I want to be able to hit Lotto Winner as a negative, then a Lotto (same with scratchers) and be done with it. Some have change coming back or some pay more.

    1 vote

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  17. Should be able to select check as a form of payment in addition to cash and charge. (I know it's not as common but some businesses do still take checks)

    1 vote

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  18. We should be able to add tags to customers for integration with apps like Mailchimp, that way they only have to be updated in one location. For example, we have customers that receive a wholesale discount of 10% or 20%. When we send promotional emails, we like to include prices specific to the customer.

    1 vote

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  19. We need to be able to select invoice as payment option on Clover Flex.

    1 vote

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    0 comments  ·  Invoice  ·  Admin →
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  20. In prior versions, you could see which customers had purchased specific items in the Item Sales report. For example, if there is a class that was purchased, and the instructor is ill, it would be really helpful to be able to look up who had purchased the class so the attendees could be notified. I cannot imagine why this feature was removed. Please add it back!

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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