385 results found
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Improvements for item report
ITEM SALES REPORT
1) Give the total for each category like you used to.2) Make the typeface bigger on printed reports
3) Bold typeface for category name and total on printed reports
Or just return to the formats that were still there in September
1 voteThanks for your feedback! We are currently reviewing items #2 and #3 regarding printed report formatting.Regarding item #1: Category totals are available by adjusting your settings—simply set Group By to Category under Advanced Filters. -
non revenue sales reporting to quickbooks
In accounting sync, there is currently no way to route non revenue sales to a specific folder in quickbooks, so they are automatically just going in as "clover sales 3" . You can route all other tenders, all categories etc. but not non revenue sales.
Can we please get this set up to where we can route these non revenue sales to a designated QB folder?1 vote -
Sales Report Printing is unreadable
When printing a sales report to either PDF or to a printer directly, the information columns are all bunched to the RH side of the report. The numbers are scrunched together and use wrap text to fit them in the columns. Making the printed report difficult to read. My idea is that you should fix this problem.
1 voteThank you for submitting your Idea to UserVoice.
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Inventory Management needs improvement
Inventory managment needs critical updates to perform for retail businesses where control of items directly impacts our assets and bottom line.
Ideas
1. I should be able to select a product from inventory and see all the sales (date/time/etc) of that specific item without having to generate a report for a time frame.
2. adding functionality to be able to enter a purchase order of items coming into the store in one setting where item quantiy is updated, price is updated, who entered the inventory by employee...
3. so many areas of inventory management is lacking for small business and…1 voteThank you for submitting your Idea to UserVoice.
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Customer Profile Enhancements
Several Ideas here for native software:
-Bulk import for customer data from a spreadsheet.
-A Tax exempt check box on customers profile.
-Automatic discounts, individual per customer, with options for % or $ amount with category or item exemptions. (not 3rd party app)
-Display BOTH the Customer name AND Business Name on the POS in correct format!1 voteThank you for submitting your Idea to UserVoice.
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Subscribe to Custom Reports
For all verticals. It would be helpful to be able to create and subscribe to a custom report in the dashboard. It should be either an emailed report at the interval desired or provide a notification when the report is ready to view.
1 vote -
Faster Order Store and Recall for Retail
On the register app screen, once a transaction is stored , instead of having to recall it by leaving that screen and going to the orders app , there should be a button to recall the last transaction from stored orders and stay on screen. In a liquor store almost every other sale is a sale that gets stored while the customer looks for their wallet and the retailer moves on to the next sale then quickly pulls it back up with out all the app change and button pushes. I currently use a different system that has it in…
1 voteThank you for submitting your Idea to UserVoice.
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Retail Growth without hardware
Please lift the requirement for hardware. When shipping is available, merchant's with an online only model will not require hardware.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to export open orders only
Allow the export of only open orders from the website portal. It was a function before the last system update. Now you can only export all orders.
1 voteThank you for submitting your Idea to UserVoice.
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Item Sales Report Not Working - And General Inaccessibility to Generate Specific Sales Reports
Currently to search for sales history by revenue class you have to go through item sales, but it defaults to having every class selected. The deselect and search bar function don't work at all so we are forced to deselect every every category, then widen the date paraments to the time period we need, which means pulling up more items that slow down the system, and deselecting again. This is absurd and unacceptable.
We need to be able to #1, have that search function working, and #2 we should be able to generate the item sales report and export data…
1 voteHi Caroline, thanks for your feedback. We've updated the Items Sales report - could you retry #1 and #2 please.
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Kiosk Support for Retail Growth SaaS Plan
Currently you're required to choose the Restaurant Growth SaaS plan with the Clover Kiosk, and this setups 2 Automatic Assigned Order Types " Kiosk Dine-In and Kiosk Take Out. There are retail merchants who want to use the Clover Kiosk but they don't have a need for a Dine-In or Take Out Prompt. We spoke to Clover Advanced Support who advised these cannot be removed.
Based on this I'm making the recommendation to either give the option to remove these Order Types on the Restaurant Growth plan, or add support to the Retail Growth Plan.
1 voteThank you for submitting your Idea to UserVoice.
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Order History/ Transactions- show all completed/void/incomplete on 1 page
on the new PO update you have separate tabs for different transactions on top (Payments, Refunds, Manual Refunds, Voids, Authorizations) in the Transactions menu under Sales Activity. I would like the first default page to show all attempts of Transactions completed or otherwise to better read at a glance if a void was made immediately after or same customer attempting multiple cards etc.
1 voteThank you for submitting your Idea to UserVoice.
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Stock Auto Tracking
Stock Tracking Setting should auto apply to newly added items.
We have the 'Track Stock' setting turned on, yet when a new item is added, the user has to select 'Automatically Manage Availability' instead of it defaulting to ON.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to see receipt number on transaction report
With the old dashboard I was able to keep a check on activity on each of our Clover Flex as I could identify the actual Receipt Number for each sale and each machine. With the new dashboard, there is no accountability for each sale by way of continuous Receipt number in the Transactions or Orders online reports. This leaves a serious loophole where staff fraud can go undetected. The lack of this information is sufficient for us to consider seeking an alternative POS
1 voteThank you for submitting your Idea to UserVoice.
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Welcome text to new merchants
ALL NEW MERCHANT ACCOUNTS - Text Alerts to Merchant after Approval (Congrats) - Merchant ID, Shipping Details/ Tracking, Activation Status, etc
1 voteThank you for submitting your Idea to UserVoice.
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Custom Inventory Fields
As a retail wine & spirits shop owner, I want to have searchable data fields on inventory items so that I can find similar products for customers.
I'll know this is done when:
- I can add custom fields to inventory items
- Fields available are drop down, text, numeric, date/time, radio button
- I can search these fields
Scenario: customer asks for a wine with monestrell grape - I add custom field "grape" to inventory and can search "monestrell" to find all our wines in stock with monestrell.
Custom fields feels like something that should be standard for the "#1 POS Provider".
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1 voteThank you for submitting your Idea to UserVoice.
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Bring Custom Modifiers back to Line Items
Line items has displayed custom modifiers for years until a recent update. This is entirely how i track what has sold so I can create a report for multiple individual vendors. Custom Modifiers do not show up in exportable reports. It is imperative to my business that I be able to access this information! Without it, the Clover System isnot very useful to me at all!
1 voteThank you for submitting your Idea to UserVoice.
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Sales Tax Report UI needs improvement
In the Sales Tax report - there should be a way that you can click on each category to see what sales are in it. We currently have 2 "No Tax" categories and one "Tax Removed" category. We only have ONE "No Tax" category set up so why are TWO showing up on our Sales Tax report. The State isn't going to care that our POS system isn't reporting correctly if they audit us!
1 voteThank you for submitting your Idea to UserVoice.
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Ability to hide former employees
We would like the ability to hide former employees, so they no longer show up on filter lists with current employees. This would shorten the list of names we have to scroll through in order to find active users. (Currently, the option is to delete former employees, but we need to retain their sales information and activity.)
1 voteThank you for submitting your Idea to UserVoice.
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Taxes or Fees Missing from Transaction Screen
When choosing Sales Activity-Transactions the title of Taxes and Fee are missing. In order to see if an order is exempt of tax, I need to click 3 other options in order to see if it is exempt. Tax/Fees need to be displayed as I make a report from this field in order to add daily cash and credit card transactions.
1 voteThank you for submitting your Idea to UserVoice.
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