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Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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336 results found

  1. To ease in importing report into Quickbooks, it would help to remove the category name and possibly the modifier name from the Items sales Report..
    It would be great if the export allows for selection of line items. Same for all reports.

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  2. Hello Clover Product & Development Team,

    I am writing to formally revisit a feature request I submitted earlier this year regarding inventory reporting. At the time, I was advised that this functionality was “not available,” but I want to clearly express how critical this gap is for retail businesses and why it deserves serious reconsideration moving into 2026.

    As a brick-and-mortar retail store owner, I rely on my POS system not just to process sales, but to make informed business decisions. Currently, Clover does not provide a clear way to view:

    The date an item was entered into inventory

    The…

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  3. For your new online retail store option can you please make it possible that ontop of picking up your order at the store they could also choose to have it delivered. We can then set pre determined delivery pricing through Can Post and/or Purolator and arrange to have it shipped. There is no point for customers to order online then pick up at the store, they might as well show up at the store and order then.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  4. Our market frequently takes call-in orders that will be picked up on a future date. We need an option that will show all orders paid on a particular day, separate from all sales entered on a particular day.

    Also, we need a report for the processed credit card batch that shows the date, time, order number, and a list of the individual order totals, instead of just the total by card type that was processed.

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  5. The Application column is missing when you select "Exporting payment from this page" on the Sales Activity > Transactions page

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  6. "Revenue Class" is the primary driver of the Sales Overview report and it should be. The item attribute that populates "revenue class reports" and lists on Clover devices is "Labels." In other words when you create a new item, you choose the "revenue class" by clicking on the "labels" field. Please change the attribute name "Labels" to "revenue class." After that is corrected, make the "revenue class" field exportable. Right now "Lables"/"Revenue Classes" export as "printer labels" and when reimported, populates the "Printer Label" field. In your "Instructions and Glossary" tab of an Item List Export, you don't list "printer…

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  7. add a way to declare cash tips bring back the shifts app or figure out a way for the employees to declare their cash tips and connect over to the other apps

    1 vote

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  8. Please add the ability to export our item lists to a CSV file so it can properly be imported into other addons such as Ecwid. This will make updating and creating an online store easier and more organized.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  9. Clover GO had an update that clearly segments inactive/closed Clover accounts so that a merchant only selects from their list of active accounts. We're requesting the same segmentation be available on the Dashboard so merchants do not have to rename old accounts ("old," "do not use," etc) and inevitably end up logging in to an inactive account, making updates, then get frustrated when they realize it was on the incorrect account.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. Please add the ability for a retail website and wholesale website for one business.

    1 vote

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    Under Review  ·  0 comments  ·  Website  ·  Admin →
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  11. I have a prospect I'm working with who is currently being grossly overcharged by their current processor and looking to move to us. They use Promos often, and wanted to know if they'd have the ability to do so after moving to us.

    I spoke to presale support and as well to the customer engagement team, and they confirmed that when I move the contacts to the new MID, it does not keep them opted in to Promos.

    The customer's opt in to Promos is consent given to the business, not to the MID, so changing the MID should not…

    1 vote

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  12. Clover… do you read these complaints? Why is the most liked invoicing concern still under review? I voiced my concern over a year ago—along with numerous other business owners—and nothing has changed.

    I own a boutique, and like many retailers, I rarely sell just one item. We need a true itemized invoicing option that allows multiple products to be listed individually. On top of that, there’s still no proper shipping option—and since taxes can’t be applied to shipping, the current workaround looks unprofessional and creates accounting headaches. It should not be this complicated.

    Clover, your invoicing system is far behind…

    1 vote

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    Planned  ·  0 comments  ·  Invoice  ·  Admin →
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  13. Business owners with multi-locations, should be able to name the batch so when it is emailed, they know exactly which location the batch is from.

    1 vote

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  14. Allow the customization of setting the screen timeout

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Not at this time  ·  Aron Clark responded

    Thank you for your suggestion. At this time we are not planning to offer customization of the screen timeout.

    When signing into the device we allow the system to idle for ~1:05 until requiring the user to again sign-in. Entering the passcode again doesn't seem to be particularly burdensome and does provide a level of security to the system.

  15. Offer a retail inventory build service for a fee, or develop an AI inventory builder than can be utilized for existing retail merchants that have inventory built in other POS systems (export) or excel/CSV/intuit

    1 vote

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  16. When we use the register app, it takes too long in between customers. We want the option to eliminate the 'Thanks for Visiting' page after they choose wheter or not they want a receipt. Thanks

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. Item List - > add the ability to show a column to display if the item is set to Automatically manage availability or Manually manage Availability.

    Also the ability to select Multiple Items to set them to either Automatic or Manual instead of having to go into each item and set this field

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  18. Customer needs to reset inventory to zero due to duplicates and triples of items and start with a clean blank inventory/ items. No items in the Clover whatsoever. Currently, Clover makes you bulk edit at 200 items at a time. With over 18000 items this takes over an hour to click and click and click to erase back to zero.

    For example, the 3 lines where its export/ import/ print/ item settings to have a reset inventory items to zero. Make the merchant require a 2 factor authentication to actually reset the inventory to zero items to eliminate a chance…

    1 vote

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  19. A modifiers column and modifier prices are not available columns in the item list in the Clover dashboard. Merchants have to click onto the item which is a blue link to see the modifier and click the modifier to change the prices. For example, a plumbing retail store has 3 modifiers for 6000 items. Currently, the merchant can look at his 6000 items and see all 3 prices next to the same item along with margin % in correlation with the cost (which Clover does have the cost column currently which is a positive) Since Clover already has the cost…

    1 vote

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  20. Provide new retail merchants the option of an inventory build peripheral, similar to what is offered to restaurants.

    1 vote

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