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Retail

Welcome to the Clover Retail Forum. You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.
Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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385 results found

    1. I am requesting a 'gift receipt' option please for a customer who wants the amount hidden on a second receipt because the item is a gift. Two Clover employees I spoke to have never heard of this.

    2. I am requesting please a longer transaction history beyond 30 days. This allows the flow on an inquiry from customer to staff to move quickly and efficiently. My staff should not have to pause to look at there phone or laptop or tablet to go to the website to find a transaction beyond 30 days.

    3. I am asking please, when 'adding an item'…

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  1. Delivery option (Canada) for Retail Growth Website

    Ability to select Pickup or Delivery while placing an order with the auto addition of a Delivery Fee if delivery is selected

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  2. Please add the new "Clover Estimates to Invoicing" Feature on our Clover Flex devices to complete the need for mobile features out in the field. I used to demo a couple Invoicing apps on Flex and this was such a great feature. Is that already on the roadmap, and if so, when might we expect it? Thank you!

    1 vote

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    0 comments  ·  Invoice  ·  Admin →
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  3. For the retail SaaS it would be great to include or offer shipping options. There is an app solution in our app market called Shipping Labels & Delivery UPS, USPS, Fedex by SPS that does it all.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  4. It would be extremely helpful for the clover gift cards dashboard to be able search a specific gift card number to check its activation, purchase history, and current balances. This feature is currently available on the device but it does give much more than just the current balance available.

    Right now in order to find a specific gift card and see if the gift card has made any purchase we have to find the individual daily promo details reports and its very cumbersome to find the information.

    A more streamlined gift card number search feature would be extremely helpful especially…

    1 vote

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  5. We type invoices for landscaping, and something that would be helpful would be the ability to save an invoice as a draft. I am constantly pulled away from the computer due to customers, and it is difficult to type a full invoice in a timely manner. Plants are also subject to change, which makes preparing invoices impossible, since there is no draft and editing feature.

    1 vote

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    0 comments  ·  Invoice  ·  Admin →
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  6. Match screen rotation behavior on Android to the device settings. At this time, Clover Go app always works in Landscape mode even when device is set to rotate the screen between landscape and portrait. This is extremely inconvenient for field workers as on-screen keyboard obscures input fields for payment. Observed on Samsung Tab Active 5.

    1 vote

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    0 comments  ·  Clover GO  ·  Admin →
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  7. My managers need the ability to onboard Employees onto the system, but I have to give them Admin access. Admins have access to my Owner pricing ability, but my managers cannot have access to pricing. This is an easy fix under Employee Permissions, and give us customers the ability to check "Manager" for access to the Employee app.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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  8. Please enable the capability to change/adjust the number of items purchased to more than 99 when an item is saved as a "Fixed" price. It can be done if the item is saved as "Per Unit", but then it shows like 1 (one) item is being sold and in the description is shows the quantity at whatever price.

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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  9. Merchant would like to be able to set the languaage for the Clover Devices to Arabic

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. Please make the functionality of the virtual terminal like CloverGo and the Clover website consistent with the physical terminal. For example, I have a price rule for cash discounts where the customer can qualify if they pay with cash or check. This works perfectly on the physical terminal. However, on CloverGo if I choose the check option as a form of payment, it does not compute as being eligible for the cash discount where it should. On the web version, it doesn't even give me the option to take a check as payment, only credit card. I take payments on…

    1 vote

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    0 comments  ·  Clover GO  ·  Admin →
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  11. Add "Reset pages to top each time category list is closed" to register settings. Prior to this year, custom item arrangement within each category would reset to the top of the list every time it was accessed. Now, if you scroll to the bottom of the items within a category and exit, the next person to pull up that category finds it in the spot where it was left. Staff can no longer quickly ring in frequently purchased items (that are at the top of each category) because the list is not appearing at the top each time. New issue…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. It would be great if we could use the app on a mobile device to scan barcodes for inventory entry.

    1 vote

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    0 comments  ·  Clover GO  ·  Admin →
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  13. We cannot currently reset SMS on an employee account or update the email address. When a new account is created with new information, the records are not connected.

    Request to be able to combine employee profiles. If discrepancies exist, choose which account to use the information from.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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  14. Your marketing dept took the awards program away from me without warning. They say it is because my business code is retail cigars. Clover should not be the social police. A liquor store across the street from me has clover rewards and sales cigars! In fact if you search for cigars on the clover mobile app, many cigar retailers still show up. But no longer me. It is not fair to take away a great program because someone in Clover marketing does not like tobacco. Stick to making great POS systems and but out of social engineering. Allowing some cigars…

    1 vote

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  15. While doing an itemized invoice on the Dashboard, I am unable to enter any amount greater than 100 for items that are saved as "Per Unit". For example, I want to sell 1200 square feet of an item that is aleady saved as "Per Unit" and the "item unit" is set to "sf". I am able to do it on the Register.

    1 vote

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    0 comments  ·  Invoice  ·  Admin →
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  16. The latest update no longer allows users to run single label item sales reports without manually unselecting every other label for every report. We have 73 labels and need to run individual reports for them every month, so deselecting 72 labels 73 times a month is just impossible-- particularly because the selection dropdown resets after every click. Please restore this option ASAP.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  17. Allow SKU assignment of certain discounts - discounts can ONLY be applied to items matching the SKUs allowed.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  18. We would like the option to not allow the customer to bypass the PIN entry so that they cannot do a chageback.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. I use a third party gateway to process external payments through a payment portal. In the itemized entries on deposits report the report doesn't equal to the amount transferred to the bank. The amount transferred is greater than the itemized total. This because there is no accounting for the external payments received from the gateway on that particular day. The report has other payments, but it shows a zero dollar amount. I have to reconcile this manually. The batch close out doesn't show any external payments either. Please consider adding in payments received from a 3rd party gateway. Thank you.

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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