385 results found
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Correct COGS calculation on Sales Report and Item Sales Report
When a Sales Report or Item Sales Report is generated for a month or more, several line items are incorrectly calculating the COGS causing a negative Gross Sales amount. There is also a discrepancy in the Amount Collected on the Sales Report under Sales and Tender Types.
1 votePlease contact Clover support to resolve your case.
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Improve Accounting Sync Mapping for 3rd Party Gift Card Activations
We are requesting an enhancement to Clover’s Accounting Sync functionality to address how third-party gift card activations, such as eCard Systems, are reported and mapped to QuickBooks Online. Currently, only Clover-branded gift card activations are included in the “Gift Card Activations” field and can be mapped to a liability account in QuickBooks.
However, third-party gift card activations (such as eCard Systems) are imported as non-revenue item sales and are included under Net Sales when synced to QuickBooks, creating confusion and potential double-counting of revenue:
The sale of the eCard Systems gift card is recorded in Clover as a non-revenue item…
0 votesThank you for submitting your Idea to UserVoice.
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Clover Gift Card Order Quantities Result In Multiple Orders & Shipping Fees
There currently isn’t a way to edit the quantity of a Clover Gift Card order once it’s been submitted, not even through Clover Gift Support. The only available option for editing an order is to cancel within one hour. This creates a problem when the required quantity isn’t available as a single order option. For example, if I need 600 cards, I have to place one order for 500 and a second for 100, which results in paying shipping twice and incurring a higher per-card cost for the smaller order.
It’s not reasonable to expect customers who need a custom…
0 votesThank you for submitting your Idea to UserVoice.
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Online Ordering
We are a beach chair rental business on one of the busies most beautiful beaches on St. Thomas, VI. Magens Bay.
We would like to close Tuesdays and Wednesdays permanently to prevent overbookings. Unfortunately, this cannot be done on the Clover dashboard or app. When we pause these days all of our online ordering is turned off for present and future bookings.
We would like to be able to just turn off the specific days, so we do not have to change the regular schedule for the week and come back and change the days again. This would be very…1 vote -
Lock device if customer leaves payment screen
Merchant would like the option to have a device lock if the payment screen is left after handing device to customer.
1 voteThank you for submitting your Idea to UserVoice.
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Allow direct integration with Ecommerce Websites
Need a full scale online sales plan for retail businesses. From building an integrated website to automated listing of items on Facebook, Ebay, Amazon, Etsy & Walmart (For canada). Specially the feature to upload the pictures of inventory items on Clover (and from there to Website/Ecommerce Platforms)
1 vote -
Missing Print Option for Monthly Statements
Hi Developers
Through out the Web Dashboard, you have "Print" hyper links for various displayed lists or reports. So getting things printed to my connected PC printer works seamlessly.
Yet when you go to the Monthly Statements section you have no way to print the list of statements, or more critical, once you open a statement, you have no way to print it.
I would like to be able to open a "Clover Plan and App Statement" and then be able to click a "PRINT" button/link and get a report.
There is currently NO WAY to print one of these…
1 vote -
Ability to set sales goals by employee
We need to show employees how much to the goal we set like offered in light speed. The software price went up but along the way critical features are gone or not up to par with other POS systems in the industry. NEED stock count in the app back. This is ridiculous not to have it for retail businesses.
1 voteThank you for submitting your Idea to UserVoice.
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CAN CLOVER SEND AN AUTOMATIC EMAIL EACH TIME A TRANSACTION IS RUN?
It would be helpful- as a small business - to get an email notification of each transaction as they are entered- so any modifications or corrections are required--
1 vote -
Bulk edit cost
The bulk edit cost used to exist, and this new version of Clover has removed it. It adds HOURS to our inventory. We are able to edit everything else we need in bulk - price, SKU, product, and more, but we have to click in to each individual item to edit the cost, and it is incredibly time consuming and frustrating.
1 vote -
Have a closing report that splits out the type of credit card and advice customers of changes ahead of time
Go back to having a closing reports which summarizes the totals per type of card being printed in the location. Advise customers of changes before.
1 vote -
Can we please have the ability to merge Orders?
Currently, we aren't able to merge two open orders. Can this functionality please be implemented? TY!
1 voteThank you for submitting your Idea to UserVoice.
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Ability to Edit Digital Receipts to fit Branding
Have the ability to edit customer digital receipts (via text / email) to fit the business branding. The black header and blue print is rough on the eyes.
Currently the only option is to edit the logo + Heading and Footer Heading.
1 vote -
Make check a form of payment
Should be able to select check as a form of payment in addition to cash and charge. (I know it's not as common but some businesses do still take checks)
1 voteThank you for submitting your Idea to UserVoice.
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Invoice from Clover Flex
We need to be able to select invoice as payment option on Clover Flex.
1 voteThank you for submitting your Idea to UserVoice.
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Add Customer Details back to Item Sales Report
In prior versions, you could see which customers had purchased specific items in the Item Sales report. For example, if there is a class that was purchased, and the instructor is ill, it would be really helpful to be able to look up who had purchased the class so the attendees could be notified. I cannot imagine why this feature was removed. Please add it back!
1 vote -
Scheduled Reports by Email
It would be nice to have the ability to schedule any Clover report to be sent out automatically via email. For example, email a recipient at EOD, the sales overview report. This functionality would allow merchants to view reports directly from their inbox daily (or weekly, etc.) without have to log into the Clover Dashboard.
1 vote -
Separate email address field for online ordering notifications
Would like the ability to have a different email address to be used for the "New scheduled order from Clover"/online ordering email. Currently it goes to the Owner under the business information. We would like the email field to be added for these notifications, so we can send them to a supervisor at the store location.
1 vote -
Payment receipts
Can the Payment Receipt Transaction ID/Invoice # start each day at 0001 and increment by 1, so next one is 0002 etc.? It is not easy to find a transaction ID when they are the same long alpha/numeric as the Order ID. On credit card terminals the invoice #/Sequence # is done this way but on Clover it is much more complicated.
1 voteThank you for submitting your Idea to UserVoice.
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Option to require information
I would like to have an option to require the salesperson to input the Customer Name and either a comment or an invoice number.
1 voteThank you for submitting your Idea to UserVoice.
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