211 results found
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Being able to see how many retail items were sold in cash and credit card
Not sure if this is the case for users that export data to Quickbooks through the Clover app, but as a user that introduces deposits manually in QB it would be very helpful to click on tender type and see how many retail items were sold during a specific time period that were cash transactions and that were credit card transactions. Also the daily batches should have a breakdown of retail items sold and the surcharge amount.
2 votes -
Mandatory emails
Can we please stop w the mandatory emails. The customer knows we are storing their card numbers
3 votesThank you for submitting your Idea to UserVoice.
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An option to have the Sales & Tender Report sort alphabetically instead of in descending order of sales.
It would be helpful if we had the option to sort alphabetically. I need to input the sales by device into a spreadsheet and the card types aren't always in the same order.
3 votes -
Allow Multiple Email Addresses for Single Invoice from Clover Dashboard
REQUESTING MULTIPLE "TO" EMAIL ADDRESSES FOR SINGLE INVOICES: Merchant with new CLOVER ACCOUNT is requesting the ability to send invoices to multiple email addresses for one customer, such as TO the APPROVAL MANAGER and ACCOUNTS PAYABLE. Merchant stated he CAN enter more than one email in the CUSTOMER app on Clover, but he said it is a show stopper if we can't sent out two emails at once.
11 votes -
clover reporting
When adding a customized item or tax- allow the total amount to show on the reporting so that the totals match up. the transactions are not matching with the batch totals. Having a more detailed reporting system will help with itemized, detailed individualized line items showing the exact amount including taxes and additional fees
2 votes -
ability to clear overdue invoices
For Recurring billing can it be added to have the ability to clear overdue invoices
4 votes -
Make current top of list in cellular data app
The cellular app should show the current device at the top of the list of devices so that the current device can be managed on the device. Also add the nickname and data usage back onto the device so merchants can be sure they are looking up the correct device without having to check the serial number.
Also add a search option so merchants can search for a different device by nickname or serial number etc. they have without logging in online.
2 votes -
email collection
Previously, when the charge went through, the options given were to print, email, or text the receipt. That's changed, and now the options are "Print" and "More". In order to email or text the receipt, you have to tap the "More" button first.
Our email and texting collection has dropped to less than 1% after this change. Previously we were getting about 5%. I've tried to talk to customer support about getting this changed back, but I've been told tough luck, try leaving a post on the uservoice page.
1 voteThank you for submitting your Idea to UserVoice.
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Be able to view recurring amount for multiple clients
I am unable to see the value of all quarterly recurring accounts. It just shows the number of accounts. Migrating from a previous merchant account where this feature was active. Certainly would help to see the total amount that will be charged to the various accounts as opposed to just the number of accounts.
2 votesPlease provide more details on the report where change is needed
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Permission to change Device name.
Allow resellers or admin users to make changes to the device name that shows up on the reporting. Currently only the owner is able to make this change.
3 votesThank you for submitting your Idea to UserVoice.
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Need to add street address this is how we lookup customers. Can't use system at this time because of this . Need Urgent Assistance
Need to add street address this is how we lookup customers. Can't use system at this time because of this . Need Urgent Assistance
1 voteThank you for submitting your Idea to UserVoice.
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Failed Invoices
Recurring payment invoices showing a "Failed" status should allow for in the view invoice the resulting bank code as to why it failed i.e. credit card expired, insufficient funds, closed account, etc. This gives me more insight into my customer so I can make decision on how I plan to rectify the account.
11 votesThank you for submitting your Idea to UserVoice.
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Shifts app
Need shifts full functions back on the terminal. We have clients ready to leave without these features back on the stations.
1 voteThank you for submitting your Idea to UserVoice.
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Date range for inventory added
Merchant requesting an option to pull a report to see when certain inventory is added
3 votes -
Fix reporting of gift card sales
In the daily Sales Overview report gift card sales have recently been added to “Sales by Card Type” making a consolidation with deposits to bank account impossible.
1 voteThank you for submitting your Idea to UserVoice.
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Merchant would like to load the entire items page on the Web Dashboard instead of having to click the "load more" link at the bottom of the
Merchant would like to load the entire inventory items page on the Web Dashboard instead of having to click the "load more" link at the bottom of the page to show more items.
1 vote -
Sort Customers by date of purchase
I would like to be able to have filters to sort Customers different ways MOSTLY by date of visit/purchase
1 voteThank you for submitting your Idea to UserVoice.
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App for wireless scanners
We recently purchased the Duo station with the handsfree wired scanner and had hoped we could use our hands free Munbyn scanners to work in the warehouse to scan items in/out or even use our phones to do so. However, there's currently no app available from Clover that allows for it nor do they have a hands free scanner that would allow for automatically updating our inventory in the Clover system. So our "check in, check out" system we had planned to use for our inventory is dead in the water - we need the ability to scan wirelessly. Very…
1 vote -
Being able to see Rewards Member point totals, notes, and names from the reward selection screen
In order to better serve customers, it would be nice to see their total lifetime points, account notes, and be able to customize customer names from the register terminal when selecting rewards accounts. This is especially useful in a grocery/retail setting where you may need quick access to this information.
2 votesThank you for submitting your Idea to UserVoice.
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Search reports by card holder name
a client asked to be able to search all transaction and order reports by cardholder name in the search fields
2 votes
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