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Services

Welcome to the Clover Services Forum. You're here because you are a Clover Services merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Services space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Retail Categories.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Appointments: Ideas related to Clover’s Appointment software.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.
Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Services

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317 results found

  1. Would love to have the ability to schedule multi day appointments

    3 votes

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  2. Client would like the ability to search items when viewing the items report via the web dashboard, instead of the collapsed columns/ categories interface currently

    3 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  3. attach form to services directly so they know what waiver to select

    3 votes

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  4. I have a seasonal merchant that rents 80+ Clover devices for their annual event. They need a report that lists credit/debit sales by device so that they can separate sales by revenue centers. The Cash Log report shows the device name.

    3 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  5. Employees need to be able to accept their own appointments and manage appointments just as the owner. As a Salon each stylist is in charge of their own schedule to so being able to accept these apts on their own is important. They also need to all be able to access the schedule from their phones.

    3 votes

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  6. I have a lot of merchants that would love the ability to customize invoices from the dashboard. not only with items and/or services but with disclaimers and notes. It would be good to have a better invoicing system that is as good as or better then our competitors(stripe....etc)

    3 votes

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    0 comments  ·  Invoice  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  7. I am writing to express our concern regarding a recent change in the Clover dashboard. Previously, the cellular data portal displayed the device names alongside the serial numbers and SIM numbers, which was incredibly useful for our operations. However, in the latest version of the dashboard, this feature appears to have been removed.
    we use to see the device names in the clover flex terminals also which was so handy they have also removed it

    We manage a fleet of 65 Clover devices, and without the device names, it has become significantly more difficult and time-consuming to identify and manage…

    3 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  8. Client inquired about more detailed reports. in terms of reports including customer's name, last 4 digits of card used for purchase, and items purchased for tracking purposes

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  9. About 6 months ago, Clover's Customer list on the dashboard and the Customer app on the device sorted customers by most recently added. I relied on sorting the customer list by recent for my business functions. Now it only sorts customers by alphabetical order. It's a small change, but it has greatly impacted my business.

    I think it would be great for everyone if we could sort the customer list by criteria, such as:

    • *Recently added to the customer list* (important)
    • Recently paid/ordered
    • Phone number (starting digits from low to high or vice versa)
    • Alphabetical

    I feel it's…

    3 votes

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  10. Trying to update my reporting based on a reorganization of my categories. Please make the change that past reports can be updated on new categories

    3 votes

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  11. the invoice option under "new sale" is very limiting. It does not allow to enter specific items, limited information for the customer, and will not allow to enter check or cash for payment. We had to add "invoiss" as an additional app in order to do business.

    3 votes

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    Planned  ·  0 comments  ·  Invoice  ·  Admin →
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  12. I have multiple users on my clover account - and the two factor code to authorize them to go on our account - only comes to my phone. Can you consider adding additional phone numbers to my profile so we all would get the code to our phones? If I'm out of the country or asleep or unreachable - this is not working for us. I would love to add all my colleagues to the account profile to avoid this. I look forward to hearing from you. Thank you

    3 votes

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    0 comments  ·  Website  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  13. Please preserve the ability for admins/managers to view complete sales reports, including dates, filtered by FORMER, deleted employees. Currently, if you delete an employee, we can only guess what the former employee's numbers were based on the company's total numbers.

    3 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  14. Restore the functionality for administrators or managers to delete employees from the dashboard.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Enhancement to "Create a branded website" tab/process.
    Services Growth Tier has ability to take payment/deposit online. First time merchant (who is used to card present instore) may not be familiar aware of option to take payment online as part of appointment process. That option for setup is under the primary view settings -> Services and Appointments section for Appointment Booking. I think there would be a benefit to have reference and link to the Appointment Booking section from the Create Branded Website page. I think having reference to Fraud Filters/Fraud Setup there would be beneficial as well.

    3 votes

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    Under Review  ·  0 comments  ·  Website  ·  Admin →
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  16. It would be nice if the "Search" boxes stayed at the top of the page after you open an item.

    3 votes

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  17. Why is there no direct link to the developer page within the main dashboard of your account. It makes absolutely no sense to have to make yet another login to get into the developers area. This way anything you develop is linked back to your account.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  18. Report that shows the last time that an employee logged into the dashboard and device. this will allow admins to better manage their employees list.

    3 votes

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  19. 3 votes

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  20. First, let's start off saying that I love the clover system. Very user friendly!!
    When doing inventory is it very organized in a-z order but when working the inventory in letter beginning in f after editing it sends you back to the top start. If it could hold the inventory where you left off would be very helpful especially when clearing out old inventory. In reporting, items sales breaking down the categories for sales report it used to hold the category you have selected for the next day now it clears, and you have to select the category items from…

    3 votes

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