317 results found
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Clover dashboard compatibility for Safari
We would like to see improved compatibility between the web dashboard and alternative browsers, particularly Safari, rather than relying primarily on Google Chrome. Chrome can be resource-intensive and may impact computer performance. Expanding browser support and optimizing the platform for Safari and other major browsers would provide a better user experience and greater flexibility for merchants.
1 voteThank you for submitting your Idea to UserVoice.
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Allow BCC option on invoices
Have the option to be BCC when invoices are send out
1 voteThank you for submitting your Idea to UserVoice.
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total credit and debit card payments report
Under Tender & card types, it used to give a total for all card payments - debit and credit combined. Now it only gives the total for debit and total for credit. For accounting purposes I don't care it they use debit or credit I just need to see a total for card payments. The old version used to do that.
The new format/version of the dashboard is awful. Go back to the old version. Change isn't always better.
1 vote -
Kiosk for service business
Need kiosk for every business - not only for food. Please consider Kiosk abilities for services, retail, personal service
1 voteThank you for submitting your Idea to UserVoice.
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Need to see how much service done total by each employee
In one transaction, multiple customers and multiple employees work. Need to be able to identify employees for each service/transaction
1 voteThank you for submitting your Idea to UserVoice.
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Services business is on commission or accordingly pay so neeed one payment by customer with different services by different employees
Order edit by employee passcode and it goes to each
1 voteThank you for submitting your Idea to UserVoice.
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Revenue Classes on Inventory Export
Until a few week's ago, an item's revenue classes would export in the printer label column. Now revenue classes do not export at all, which makes it very difficult to review item set up, especially for larger inventories. Please put that functionality back in. Preferably, they should export in their own dedicated column
1 voteThank you for submitting your Idea to UserVoice.
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extend payment ability on overdue invoices
When an invoice becomes "overdue" it is no longer able to be paid. You can still send reminders to have it paid but the link expires and the customer can no longer pay. Please enable an option to extend the due date so the merchant doesn't have to go in, delete the overdue invoice and recreate it. This process creates a lot of manual work and frustration. I would like the option to extend the due date on any invoices that are overdue or delete them if the customer is not going to pay.
1 voteThank you for submitting your Idea to UserVoice.
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Clover Dashboard reporting
To have the orders report print as detailed as it used to in early August. The orders page use to show each transaction in full detail. For example, in early August I could run the orders report and it would tell me the customer's name, what they paid for, how they paid, and time. It made it easier for me to see who paid for tuition versus who paid for services/products. Now, the orders report only tells me the customer's name, total paid, and time of purchase. It's not very detailed. Which makes my role more difficult as now I…
1 voteThank you for submitting your Idea to UserVoice.
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Incorrect Information in Transactions Tab
On the web dashboard, Under TRANSACTIONS > PAYMENTS...and under Payments Total, it says: "does not include tips".... but it actually does. Please keep tips included in this max, this is the only good thing that came out of the recent update...maybe just update the info so that it says "DOES include tips"
1 vote -
Invoice ID on receipt and email remittance
I would like to suggest two improvements to the payment process:
Client payments using our company payment link:
When a client pays an invoice using our generic company payment link, could the receipt please display the invoice number they are paying? Currently, the receipt received by both the client and our company only references the Transaction ID, even though the Invoice ID is entered as an additional field.As a result, I need to log into the Clover site to determine which invoice the payment relates to, which makes the reconciliation process less efficient.
Company-processed payments:
When our company processes…1 voteThank you for submitting your Idea to UserVoice.
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Electronic Acceptance of Merchant Created Terms & Conditions
Ability for merchants to create customer Terms & Conditions and have customer's agree to them electronically upon accepting their Invoice.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to turn off merchant appointment notification emails.
Ability to turn off merchant appointment notification emails to the business owner. Right now in the Business operations - Notification preferences settings, the system has the ability to toggle off mobile push appointment notifications, but does not have the ability to toggle off email appointment notifications to the merchant. Some merchants do not want to get the notification emails but can't turn them off.
1 voteThank you for submitting your Idea to UserVoice.
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Please Restore “Service Completed By” in Line Items Report
We need your assistance with an important reporting issue that is affecting our payroll process.
Previously, when we ran the Line Items Report, we were able to see which employee actually performed each service—for example, “Service Completed By: Employee X.” This was extremely important because we use this information to calculate our stylists’ payroll.
For the past few weeks, however, we have been unable to see the employee who completed/performed the service in the Line Items Report. We have checked the different Line Items reporting options, but they now appear to show only the employee who checked out the customer,…1 voteThank you for submitting your Idea to UserVoice.
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Invoice/Estimate limits
Hi, currently when creating an itemized estimate or invoice, there are limitations on the quantity of items of 100. We want to use the Clover for catering invoices and some of those require more (for example an invoice for a wedding of 150people) we currently have to keep everyting under 100 to be able to use the estimate
1 voteThank you for submitting your Idea to UserVoice.
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Non Profit / Church Giving Platform
On the Essentials SaaS if we could change the customizable landing page from the branded website to instead a customizable page.
Where Clover merchants could have an editable giving page for their church or non profit that includes a few drop downs, cover the fees, set up recurring giving, and which fund they want to give to. We could have a whole new SaaS plan that would open up a huge new market with very low barrier to entry.
We could then use Clover devices for their gift shops and book stores.
1 voteThank you for submitting your Idea to UserVoice.
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Custom Field Availability on Invoicing
Hosted Checkout, Payment Links and Virtual Terminal all have custom field availability but Invoicing does not. This is a gap that needs to be filled so that there is parity amongst payment options.
1 vote -
Add Invoice Number
On your "Finances" -"Deposits" - "Deposit date" - "Transactions" your have "Time" "Amount" "Payment/Refund ID" "Transaction type" and "Reference number" Could you add my invoice number on this page? So I do not have to go to "Payment/Refund ID" to see my invoice number.
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FIRST TIME LOG IN SAAS QUESTIONS
When setting up a Clover device, the onboarding process asks several questions about how the business will use the system. Depending on the responses selected, Clover may automatically move the account to a different SaaS plan. Unfortunately, there is not always an option to keep the existing SaaS plan during this process.
This can create confusion for clients because they may not realize their software package has changed until they see a higher monthly service fee than expected. It is important to carefully review the selected options during setup and confirm the resulting SaaS plan before completing the enrollment process.
1 voteThank you for submitting your Idea to UserVoice.
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Estimates created online should be payable in store
We receive catering requests online and work out an estimate. Customers usually pay online after we convert the estimate to an invoice. After the invoice is paid, the order appears on the POS and can be printed. However, there is no way for the customer to pay an estimate or invoice in store. The order only appears after payment online. We need to be able to see estimates or unpaid invoices on the POS terminal so we can take cash or card payments in the store.
1 voteThank you for submitting your Idea to UserVoice.
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