363 results found
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Disable Partial Payments
I would like the ability to decline a transaction if it is not paid in full. In other words, Disable Partial Payments.
1 voteThank you for submitting your Idea to UserVoice.
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rewards gift card
Currently, you can purchase a giftcard which counts towards your rewards points on your customer account.
You can also purchase things with a giftcard which counts towards your rewards points on your customer account.
This causes customers to 'double dip' on rewards.
Request to prevent this:
Allow certain items to be checked as 'will not accumulate rewards points' and thus do not accumulate points
Allow giftcards to be able to toggle on/off whether or not purchasing them accrues rewards points
Allow tender types to be toggled on/off whether using them accrues rewards points
1 voteThank you for submitting your Idea to UserVoice.
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Quickbooks Sync
The sales entry that gets pushed out of clover properly picks up the GST and PST if you set it up correctly but seems to be missing the GST and PST Sales line tag's so that when you utilize the sales tax modules within QBO for filing it doesn't pick up the amounts. You need to fix the data or the journal entry that gets pushed in order for it to properly be recognized on the QBO side so the filings are accurate.
1 voteThank you for submitting your Idea to UserVoice.
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Tips missing from POS during cash payment
The POS system currently has no method of tracking, entering or otherwise accepting cash tips. We are forced to rely on an honor system of the current barista that they will not steal or keep cash tips from the tip pool. Not to even begin mention basic reporting statistics.
I've spoken at length with technical support and there is no option of determining overage or shortage during cash close out to have that amount (tips) show up in our sales report anywhere. This is a major fail for a cash business and an extremely critical component of performing business.
When…
1 voteThank you for submitting your Idea to UserVoice.
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American Express Entitlement
On Puerto Rico we would like to have American Express Optblue or the American Express entitlement for our merchants. All ISOs have this entitlement but we don't.
1 voteThank you for submitting your Idea to UserVoice.
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Surcharge on dashboard
Surcharge needs to easily viewable in the Transactions tab. Currently, you have to go into each individual transaction detail to view the surcharge amount, or download a CSV. This creates a lot of extra work for merchants.
1 voteThank you for submitting your Idea to UserVoice.
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Assign Taxes by Order Type
allow taxes to be assigned based on order type. Example all to go orders are not taxed, all dine in orders are taxed
1 voteThank you for submitting your Idea to UserVoice.
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Custom sales taxes for Doordash orders
Hello,
I would like to suggest a necessary improvement to the Clover tax settings.
Currently, DoorDash acts as a Marketplace Facilitator in the state of Alabama and has an agreement to collect and remit only 8% in sales tax. However, our Clover POS is configured for the standard 10% rate for Mobile, AL, and applies this to all sales.
This creates a consistent 2% discrepancy in our financial reports for sales taxes on DoorDash orders. Would it be possible to implement a feature that allows us to assign a specific tax rate to certain "Order Types" (like DoorDash/Marketplace) to ensure…1 voteThank you for submitting your Idea to UserVoice.
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Change Back for Check Payments
I wish check payments were treated like cash payments, where the total amount received needs to be entered. We frequently have customers come in with a check pre-written, and need change back, whether its a few cents or tens of dollars.
Currently, we have to manually calculate the change back.1 voteThank you for submitting your Idea to UserVoice.
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2in1 Request: Sales Tax Drop Down Menu & Link to Live Tax Rates on Clover
Part 1: Please add a SALES TAX DROP DOWN MENU when Placing Order in register screen (3 dot menu upper right), before Pay button is tapped. Currently I see the option to REMOVE TAX or ADD TAX (in that 3 dot menu) on this screen, on my Clover Flex Demo, but time saver to have drive tap menu, tap city/tax or zip/tax and be done. Mobile businesses/drivers (plumbers, delivery, contractors, gravel, etc.) don't have time to open SET UP App, tap TAXES button, then select proper City/Tax combo, and hope they chose correct one. Too many chances for error, some…
1 vote -
taxes applied to discounts
We need our Clover discounts to calculate on the Gross sale amount (pre-discount) not the net sale after the discount. This is a state requirement and I cant get it changed. IT remoted in to our divice and could not fix it either. How to I change how the tax is calculated when a discount is given?
1 voteThank you for submitting your Idea to UserVoice.
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ability to add tax before applying discounts per some state regulations
Merchants requires Tax to be applied to Orders prior to any Discounts per their State's requirement (Hawaii)
1 voteThank you for submitting your Idea to UserVoice.
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Clover Security
Single Sign on for Clover Security within the Clover Dashboard
1 voteThank you for submitting your Idea to UserVoice.
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Customer option to pay surcharge
I would love to see an option for customers paying online where they can choose to cover the processing costs. Think of it like an optional surcharge. It is a feature that I see a lot of non-profits utilizing.
1 voteThank you for submitting your Idea to UserVoice.
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Notification upon Giftcard Sale
The ability to request notifications upon sales. Specifically if an online giftcard is ordered or an employee makes a giftcard sale. Could potentially be expanded to allow merchants to pick which items they would like notifications of sales on.
1 voteThank you for submitting your Idea to UserVoice.
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Retry button for Failed payments
When our customers payment fails there should be a retry button beside it so that if the customer says to retry the card we can simply click it. First Data when they were around made it so easy to retry a failed or declined payment. Please add this clickable button to rerun a customers card!
1 voteThank you for submitting your Idea to UserVoice.
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Permissions: Removing Taxes
Clover must create a permission where only Managers and Admin's can remove taxes from orders. This will reduce employees from making Tax decisions.
1 voteThank you for submitting your Idea to UserVoice.
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Toggle Tip Consolidation
Clover Flex Pockets have tip consolidation, meaning tips are requested prior to the payment type being requested. There is no way to turn this off. The merchant does not always want to use this feature.
1 voteThank you for submitting your Idea to UserVoice.
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Clover Stand-alone Stations - need to be able to do same transactions as mini or clover app
4/11/2026 I used my Clover stand alone station to process an event deposit. It would not go through. Any payment should be able to be processed at any type of device that we currently use. For the first two years of using Clover POS, event payments could be processed on the stand alone stations. As of today. 4/11/2026 they cannot. PLEASE return payments backs to stations.
1 voteThank you for submitting your Idea to UserVoice.
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Dynamic Taxing
When only alcohol is purchased from a bar or restaurant there is no tax added but when they order alcohol and food the alcohol gets taxed also
1 voteThank you for submitting your Idea to UserVoice.
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