55 results found
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Edit Recurring Payments
It would be great if invoices from recurring payments could be changed from failed to paid or even deleted once completed. Also would like to be able to pause individual clients within the recurring payment programs instead of only being able to pause all or none. Lastly would like to be able in recurring payments to adjust the payment date when needed without having to delete the person and readd them.
4 votesHello,
This feature is under review.
Thanks,
Clover Product -
invoice
We would like to have a control field added to the Virtual Terminal Invoice option, that will transfer over to reporting. We use control numbers for all transactions, on a normal transaction that number carries over to reporting. There is no such field in the Invoice option. This forces our accounting team to spend long lengths of time researching customer names, rather than already having the control data in reporting.
4 votes -
Invoice or Payment Link Receipt Options
Very helpful to have a receipt print from our Clover Mini once an invoice is paid by a customer and then we could reconcile that receipt against our batch.
As it stands we have to log into our clover dashboard or check our email. Furthermore, the email to which the paid invoice receipt should be the email of the user that sent the invoice request and not just the business owners personal email address. Clover only sends emails to just the business owners email address, and I had to change that to the businesses email address so my manager can…
4 votesHello,
Thank you for your suggestion, but your first request does not align with our current priorities.
We will take your second request into consideration within our feature backlog.
Best,
Clover Product -
Invoicing from Clover devices
Merchant wants the option to send invoices trough the clover devices and also wants to be able to have the option to scan to pay
3 votes -
3 votes
Hello,
This feature is under review.
Thanks,
Clover Product -
I am asked weekly to offer text /SMS to pay for our merchants. Is this on the road map to offer our merchants?
We need test/SMS to pay critically. It is requested by my merchant weekly. Is this on the roadmap to add to Clover solutions, soon?
3 votesHello,
Thanks for your feedback. This is under review in both our Clover Go app and Web Dashboard Invoicing tools.
Thanks,
Clover Product
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Invoicing functionality
I recently changed over from the Square POS to Clover and I find the invoicing system lacking. I need to be able to do the following tasks:
edit or update an invoice after it has been issued and need to be resent
Need deposit payment capability on invoices such that I can assign payment milestones by % or by amount and dates that they are due. Then reminders need to be sent to the customer to pay it
Need to be able to forward invoices to another email address
Need to be able to record a payment for an invoice…3 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Copy of invoice
merchant would like to have the option to get a copy of the invoice sent their email (like carbon Coby receipts for clover go)
3 votes -
Add Invoice Lines To customers total balance describing what they purchased like a receipt
Clover gives you the option to create an invoice and add the total amount due, however they only give you one line to describe what the customer paid for. in this case it does not look very professional if you sell retail and do services. our suggestion is to allow us to create an invoice with multiple lines describing what our customers paid for
example ....
:Amp $100
:Install amp $120instead of amp 100 install amp 120 in a straight line. .
giving it a more receipt looking view3 votes -
Need option for a discount % to come on every invoice from Date? to Date?
Option to discount all orders in a given time frame.
Example: All items 25% off during November.
3 votes -
The virtual terminal
The Clover Virtual terminal should allow invoices to be closed out as paid in cash or check. When one of my businesses sends an invoice, they do not know what payment type the customer will want to use. I should not have to maintain two invoicing systems, and your invoicing system does not allow me to manage it properly.
2 votes -
Allow Multiple Email Addresses for Single Invoice from Clover Dashboard
REQUESTING MULTIPLE "TO" EMAIL ADDRESSES FOR SINGLE INVOICES: Merchant with new CLOVER ACCOUNT is requesting the ability to send invoices to multiple email addresses for one customer, such as TO the APPROVAL MANAGER and ACCOUNTS PAYABLE. Merchant stated he CAN enter more than one email in the CUSTOMER app on Clover, but he said it is a show stopper if we can't sent out two emails at once.
2 votes -
Multiple tax rates on invoices
When you send a customer invoice, it defaults to a single sales tax rate. Where we operate, we have a 6% state, 1% local, and 2% hospitatlity. We cannot bundle it all together because some entities do not pay all 9%. There needs to be a way to select multiple tax rates for the same invoice
2 votes -
Notification of paid/overdue invoices
Merchants and their employees need to be automatically notified when an invoice is overdue and/paid. Merchants want to be automatically notified when an invoice is overdue so they dont have to log in and look at each invoice. MErchants also want the reminders of past due to be automatically sent to the customers.
2 votes -
Improve Clovers basic invoice
To improve the invoice with the date that you want to be paid and not the same date you send the invoice, columns for each product being sold, message box to say something for the customers order, to be able to edit the invoice
2 votes -
Employee section within Invoices
Have an employee section in the Clover invoice so the company can see who sends out the invoice. Also, let this employee be notified so they know when it is paid
2 votesHello,
This feature is under review.
Thanks,
Clover Product -
On Invoices- A checkbox to agree to terms of service or disclaimers
It is crucial for merchants to have the ability to add a box that cardholders must check before they make a payment on invoices. The box can be used for terms of service/agreement, disclaimers, etc.
IE Check here to agree to the terms of service as outlined in your contract. Terms can be found here <insert link>
2 votesHello,
This feature is under review.
Thanks,
Clover Product -
Email payment control detail in reporting
When emailing a payment we enter our Order number in the control field. When that payment is made, that order number in the control field does not show in reporting. This makes it impossible for us to tie transactions to the correct order number. This is essential for our business and keeps us from using the email payment option for our customers. Simply adding that control to the reporting, similar to the way it does for all other transactions would be our request.
2 votes -
Recurring payment
You should be able to see the number of recurring payment transactions and the total prior to the charges being made on recurring payments. I have called them every months and yet nothing changes .
1 voteCan you please provide more detail on your request?
We aren't sure we understand what you are looking for here.
Thank you
Clover Communications
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tax payment link
On the dashboard, in account and setup, under Payment links, it isn't possible for a merchant to add taxes to a payment link, button, or QR code payment. A merchant with the Essential plan, integrated to Quickbooks, cannot sync taxes to quickbooks with payment links. Also, there is no detail about what the customer in buying under payment link. The ''Basic information name'' doesn't show anywhere in the payment link.
1 vote
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