694 results found
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Fix bug for month autofill on chrome checkout
When autofilling a MM/YY on chrome in clover CC checkout, 10/25 autofills as 01/25.
I have to manually correct the input every time this occurs.
This has happened on multiple sites using clover so it seems to be a clover issue. MM/YY Autofill works on other sites without issue.1 voteHello,
This feature is under review.
Thanks,
Clover Product
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1 vote
Kevin Nathan
responded
Hello,
Our tipping has been enhanced to show
the amount derived from a tip percentage.
You may wish to explore our new Smart Tipping feature.
Thanks,
Clover Product
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please get rid of the tip amount showed in $ amount below the percentage suggested?
please remove the tip amount showed in $ amount below the suggested percentage amount.
1 vote -
No Tip
- Need to modify receipt to include charges for “MDSE/services” under one line, and add another line for “TIP” followed by a line with the “TOTAL AMOUNT”. No Tax line at all.
- Need to add “No Refunds” under signature.
Batch Totals need to be as follows:
Sales
RefundsTotals
Tips
Cash back
Tax1 vote -
Auto emails in VT shouldn't be mandatory.
VT sends auto correspondence when saving a customer profile with their card information, merchant would like them to confirm or cancel instead of letting them do it online. Merchant would like to have the option to add a note to the email or at least have an option to not add a mandatory email.
JOHN BETHEL
515-229-8884
john.bethel@fiserv.com1 voteKevin Nathan
responded
Hello,
Clover requires this email to ensure consumers are agreeing that the card is being stored on file.
We strongly recommend that the merchant obtains consent from the consumer before saving the card on file.
Thanks,
Clover Product
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Tip percentage without cash amount
When customers would tip there would be percentage options. Now there is a dollar amount under neat the percentage. This is a new update that just came out and support says we cant remove it now. How can we get it back to just show the percentage only?
1 vote -
Clover Solo, Clover Duo, Clover Flex
Please let restaurant owner can deduct credit card fees from server's credit card tip automatically on shift report.
Most restaurant pos systems have that feature but clover.1 vote -
When adding custom payment type (chips/tickets redeemed for drinks) we can make this a non-revenue payment type
When adding custom payment type (chips/tickets redeemed for drinks) we can make this a non-revenue payment type and the money can come out of the bottom-line. Options for non-revenue payment type.
a. Issue is when payments are taken in for chips/tickets, this is a revenue item. We have it set up with an option to be a non-revenue item. However when chips/tickets are swapped for drink sales it only counts as revenue, no option to make this a non-revenue payment type.
b. Issue: Want net sales after everything is redeemed, and revenue counted when it comes in.1 vote -
Void button.
I need a void button. employees can delete a whole ticket and keep the money without us knowing. When you delete anything it doesn’t come up on the end of shift print out.
1 vote -
Show Taxes & Fees separately on the Payment Receipt
Merchants don't have an option to add bottle deposits that can calculate it automatically therefore the only choice there is, through adding Multiple Fees as "Bottle Deposit" under Taxes & Fees. But when that's done, the payment receipt shows "Taxes & Fees" and calculate both tax and fees together and shows one total, but if we can have the "Taxes" & "Fees" showing separate with the name of the "Fees" in this case "Bottle Deposit" that will help the merchant tremendously. Can this be implemented please? Thank you.
1 vote -
tip not on prepaid deposit
The tip calculation does not include a prepaid deposit. This could easily be added to the payment screen as a "Split Transaction with a Prepaid Deposit". The tip calculation would then be based on the total bill instead of the value of the bill minus the prepaid deposit. There are other solutions as well. A payment type in the other section could be titled Prepaid Deposit and the tip calculation would use the entire bill amount.
1 vote -
allow tip adjust on both devices receipts the station and the customer facing Mini
Cannot print a receipt with a tip line on both devices have to choose one or the other.
1 voteHello,
This feature is under review.
Thanks,
Clover Product -
PLEASE delete the "Void" button on the Virtual terminal next to the "Done" button! C
Once you ring a transaction on the Virtual Terminal, this "void" button appears right next to the "done" button. We accidently clicked "void" and a receipt was generated saying VOID. SO, we re-rang the transaction (Clover support said the original transaction had been voided by clicking the "void" button"). Only to find out, nothing had been voided and customer was double charged. PLEASE eliminate this button since it doesn't really void anything OR move it to the other side of the screen if it's supposed to void something. We have had it happen 3 times now cause of slight…
1 voteKevin Nathan
responded
Hello,
Thank you for your suggestion, but this request does not align with our current priorities.
If this continues to be an issue, please reach out to Clover Customer Support so that they can further investigate.
Best,
Clover Product -
Allow text prompt on when paying via custom tender
We use a variety of internal account numbers referencing other areas of our organization in addition to taking our usual cash/check/card.
It would be a great asset if we could designate certain tenders as requiring a note field entry when selected, much like the "Check" tender does when you select it.
Ideally it would show up on exports like the notes do on the checks, so long as it wasn't limited to 12 characters like the " invoice number" option is.
1 voteHello,
This feature is under review.
Thanks,
Clover Product -
Multiple Tax Rates on Uploading with Inventory Template (Excel)
When utilizing a template for inventory upload, currently the only way to add multiple tax rates & Fees is to add column under your product and add an additional line for just the additional tax rate.
This makes things extremely complicated when trying to export the data and filter with Microsoft Excel.
Suggestion - Make the Tax Rates field on the template comma delimited so you may add multiple tax rates and fees on one line. This should be a simple fix.
I can provide screenshots if necessary.
1 vote -
Add a filtering option to allow for further look back into transaction history.
My Business needs a way for staff to look up back-dated transactions on POS devices further back than 3-4 months.
Perhaps transaction records should be kept on POS devices up to a year?
1 voteKevin Nathan
responded
Hello,
In this situation, we would recommend that merchants use the Clover Web Dashboard to view more historical transaction data.
Thanks for your feedback.
Clover Product
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Ability to add tips from Tablet Screen when completing a transaction within the Authorizations application
Ability to add tips from Tablet Screen when completing a transaction within the Authorizations application. Only has ability to sign for tips on printed receipt when completing a payment through the authorization application.
1 vote -
Under transactions, I want to see the date displayed. Move the vertical boundary to the right so the full date shows up
Because Clover does not separate individual transactions, only total per payment method. If the total number does not match what the computer has, I need to know what the individual transactions were that Clover received (that is a request made). Meanwhile, they can be looked up under Transactions on the device, but whoever programmed that screen left inadequate room to display the date (left column), making the search for a specific transaction a nightmare. Meanhile, there's oodles of room for the center column, which displays the $ amount and also contains a randomly generated code that appears nowhere else. Let's…
1 vote -
Remove "remove your card" message when customer inserts their payment card prior to transaction being sent to payment device
Remove the customer message "Remove Your Card" when customers insert their payment card in the payment device prior to the transaction being sent to the payment device. This causes confusion and wastes time when customers remove their card and have to reinsert. Currently, the customer receives the "Remove" message but if the card is left in the device the transaction just continues and completes.
1 vote -
re-add the tip option to the authorizations app
the option was there before according to one ISO but it has disappeared with the latest updates
1 vote
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