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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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172 results found

  1. Currently to print out split checks where 1 guest pays for another guest you have to move items to the paying guest and the print the bill. This adds unnecessary steps, falsely inflates guest check averages, and causes confusion for management, staff, and guests when evaluating bills. The cash out function allows you to pay for multiple guests on 1 payment, this functionality should be passed on to present the bills to the clients to pay. Split check bill presentment is the norm in restaurants and should be a very basic feature that comes as a default ability. Servers typically…

    1 vote

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  2. fast cash with no explanation for managers
    multiple gratuity lines
    see table number on tips app
    should be yellow when things are on hold - hard to tell when something hasn't been fired
    Need PPA count
    table count should be able to adjust depending on where people are sitting
    should be able to re-open table when refund has been issued incase wrong table was closed out

    1 vote

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  3. We have been trying to get our BentoBox integration for online ordering work for nearly five months now. We keep running into a variety of issues with the POS-synced menu from Clover to BentoBox.

    One of the big ones is we have a regular menu, and a Sunday Brunch menu. It is currently not possible to set separate days of the week or times for different menus. When I spoke to support they suggested we manually add and remove menu items DAILY!!!!! That suggestion felt very out of touch with reality, as anyone in the restaurant business knows...NO ONE has…

    1 vote

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  4. There needs to be an option for alphabetizing tabs by last name not by the first name.

    1 vote

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  5. Have guest count for each check be required, and have kitchen ticket print option so that fired items don't have to be broken down by guest. For full service, non fine dining restaurants this would be optimal to reduce kitchen ticket size.

    Putting everything under the "whole table" header is confusing and inefficient.

    1 vote

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  6. I caught my employees, just adding quantity to existing order instead of a new drink. By doing this they are adding to existing happy hour prices, instead of a new drink at full price. So customers who come in right before happy hour ends, are still receiving happy hour prices as long as bartenders add to it and not ring in a new drink. POS should automatically eliminate and stop happy hour prices since times are entered in pos.....

    1 vote

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  7. Allow tables to be assigned to a "section" and allow a section to be assigned to a server.

    This would allow a Host/Hostess to easily see how many tables are occupied for a specific server. They will be able to make sure tables are spread out between servers more evenly.

    1 vote

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  8. sometime customer change idea when order it. How to let kitchen know it already delete it not double make it.

    1 vote

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  9. Please add the course line it's making our lives **** so many steps to determine what's appetizer and what's main course what comes first and what comes second and how to fire the second course if you could just add the course line that would make our lives so much more easy thank you

    1 vote

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  10. The highest valued integration parameters would be:
    - Clover Dining Station ability to allow an employee at fine dining restaurant to pull a reservation from HostMe and seat them at a table in Dining application.
    - Send the data back to HostMe to show that the client was seated and showed up for their reservation and dined for X hours and minutes based on when the table is closed in Dining Station
    - Sync customer data between HostMe and Clover - 2-way if possible.
    - Allow employees to access HostMe in the Clover Dining Station GUI so that the Clover…

    1 vote

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  11. When dine in — there needs to be a mandatory identifier for the table, place or area for which the order is coming from. Then servers will know where to take the food and drinks in a room of 300 tables

    1 vote

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  12. ability to remain in the order when hitting print bill to pay instead of going back to the dining app screen layout. this is just an annoying extra step.

    1 vote

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