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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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153 results found

  1. The merchant wants to be able to delete an entire Order after the ticket has already been printed out or sent to the kitchen. The merchant does not want to remove or delete the items individually.

    14 votes

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  2. when you make changes or void on any fired items, kitchen will need to get notified as well and you should able to destinate which order printer to receive this notifications, so our food runner or chef can make sure the modification or deleted item will not be made accordingly. The current system forces our employees to run or walk to the kitchen to notify this. Add note is not wise because it can be ignored and require many typing.

    13 votes

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  3. In the To-Go section of Clover Dining we need the words To-Go to print on the ticket so we don't need to type that in for the kitchen to know to package it to-go!

    13 votes

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  4. Merchant would like to have separate prices for online orders that are different from the POS

    12 votes

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  5. I would like to have the option for my online ordering page to automatically remove breakfast at a certain time.

    12 votes

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  6. Easily 75% of all FSRs in the greater NYC area use OpenTable for their reservations. To NOT integrate directly with OpenTable is a huge yellow flag for established FSRs to switch to Clover.

    12 votes

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  7. How can we make Categories go away for certain time period ?

    For example, merchant has Breakfast, Lunch and Dinner menu and the prices are not the same. Since they do have such a large menu they don’t want to see Dinner menu during breakfast time or breakfast menu during dinner.

    11 votes

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  8. In the Clover Dining App, on the Bar and More tab... each tab can show the customer name, but it is valuable to also show the employee/server name here. This is valuable for bars that have multiple bar tenders, multiple bars and for called in to-go orders.

    11 votes

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  9. ability for restaurants to add photos and descriptions of their menu items on their online ordering webpage

    11 votes

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  10. THIS IS VERY IMPORTANT FOR ALL TO-GO RESTAURANTS: We use the CLOVER order APP everyday. We are now mostly to go with online orders. We need the APP to give us the option of setting customer lead-time expectations based on the number of orders in the queue (all orders must be time sensitive and consider the queue of BOTH orders in-house and to-go..

    Specifically, we need to be able to say to customer orders online a auto reply message of when their order will be ready before they hit pay: "If there are 10 orders in the queue (both in…

    11 votes

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  11. The bar and more tab in dining is great for open bar tabs. But for our busy bars with multiple sections it is terribly difficult when your establishment has 20 plus open take out orders and 60 open tabs. Being able separate these into multiple sections would be if great help.

    When adding a section in dining ideally it would ask if the section is to keep open tabs or if a layout is to be built in the room

    11 votes

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  12. Merchant wants the ability to payout a single customer from the whole table

    11 votes

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  13. 11 votes

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  14. We often have times that a mistake is made on a ticket, ie. taxes need to be removed for an EBT ticket or other tax exempt customer. We then refund the full amount, but can't reopen the ticket to remove the tax. We then consequently have to re-ring the entire ticket and run again without taxes. This is the most frequent issue. It just creates a lot of open tickets that we can't delete. We would like to see this as a function added to make it more convenient for our guests.

    10 votes

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  15. When a customer orders a custom drink, and wants to order the same drink again, have a "repeat button", so you dont have to put it custom order again. Would love this is Clover Dining

    10 votes

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  16. When orders are fired from the Clover Dining allow the table section to be Bold Red instead of Bold Black on the kitchen printer ex: in bold red ORDER: BAR TABLE 4

    10 votes

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  17. Customer would like to have the Fast Cash option within the Clover Dining app.

    10 votes

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  18. When a menu item is out of stock, Clover Dining does not give the option to remove the ability for a server to continue ordering that item.
    Servers can still place the order causing many issues. Also, quantity on hand is not updated until an item is paid for - this does not help the issue when orders are held in the saved/orders app until a table is paid. This has caused many lost sales as we are a reseller for Clover

    9 votes

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  19. It would be great to have the ability to set the "Order Type" default per device.

    For example. The Clover Station in the bar defaults to "Dine-In" while a Clover Flex is used outside for Curbside orders without having the user have to change the order type on the Non-Table Order or the Register App each time an order is done.

    This would allow flexiblity to have some Flex Units default to "Curbside" or "Special Event" if they are used for outside catering.

    9 votes

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  20. Merchant would like the ability to take reservations out of Clover Dining.

    9 votes

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