1022 results found
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Lost a 3 location burger restaurant in Hawaii
EASY =) When a selected modifier on an item is deselected and changed, keep that modifier in the order it was originally, instead of moving it to bottom of the modifier list for that item on the order ticket in kitchen.
We lost a 3 location burger restaurant because, for ex, if their customer changed from medium to well done, it would move “well done” to the bottom of the modifier list
For that kitchen order ticket throwing off the cook1 vote -
Refunding Online Orders Should Closeout Order Not Enter Pending Status
When refunding online order through a device it puts the order status to "Pending"/"Open". After refunding online order this should enter a close status. Only way for merchants to correct is to go through Dashboard and "Delete" order as they cannot delete from device.
1 vote -
Remove OTHER button from item screen
The need to remove the "other" button on the item selection screen is very needed. We are very regulated by the state and if someone were to use this option it would be a big violation.
1 vote -
cmcgarity@mcgaritylaw.com
The new upgraded version is too cumbersome. I like the old version so much better. Is there a way to go back to the old version especially in the inventory section. You have way too many clicks to do what is needed than the old version. The old version everything you need to do is on one screen and not having to click to open areas to add categories, item stock, etc. Can we have an option to go back please?
1 vote -
cmcgarity@mcgaritylaw.com
In inventory, it would be great to be able to filter by Price/cost in the inventory management section.
1 vote -
Special instructions missing - Doordash, Uber Eats, Grub Hub
Special instructions do not appear on order receipts for online orders placed through Doordash, Uber Eats, Grub Hub.
1 vote -
1 vote
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in colover Go
If the prices of items are in Modifiers then the Clover Go, app does not recognize it.
and gives us 0 . So the Modifier in Clover go app doesn't work which is very important for the application1 vote -
Ability to see more of the reports without exporting them
When using the inventory or reporting functions, I would like to be able to expand the view horizontally to see more of the details of the items. As well, I would like to be able to see all of the items in the list without clicking on "see more" over and over again.
1 vote -
Clover Online Ordering to support location selection.
I have franchise restaurants with multiple locations. With Clover Online ordering, it doesn't support location selections. Also Clover banner should be removed from online ordering. Just like Square, they have paid version vs free version, with paid version banner is removed. Clover need to implement these features for Franchise business.
1 vote -
Order Receipt Breakdown - Urgent!
The order receipt that is printed to the kitchen is confusing staff who had just switched from an older system and they are confused because the items come in as they were entered chronologically. Instead, we juts need a simple feature to "Group Categories".
For example, Sandwiches, Sides, Etc.
Right now, line items:
1 Sandwich
1 Fries
1 Dessert
1 Sandwich
and so on..Thank you !
1 vote -
Add nicknames for locations
Merchants need the ability to have nicknames for locations when they have multiple locations on the dashboard without affecting the name that prints out on the receipt, that would make it easier to toggle between locations instead of having to make checks to ensure merchants are accessing the correct account
1 vote -
Register APP- receipt doesn't list exchange amount nor balance amount remaining
Register APP - consumer returns item purchased : merchant processes refund, exchange or partial exchange and balance owing in the form of "instore credit" Receipt printed fails to show balance owing when issuing partial exchange for another item - receipt does not list the balance owing
Also same idea , with split payment balance owing not shown on receipt. Clover REGISTER APP requires update to correct issue1 vote -
Stock count update from online orders
Online Orders (especially form integrations) should be updating the Inventory stock count. All the correct items are received by Clover POS, but their quantities sold do not deduct from the Inventory stock count.
1 vote -
Merchant requesting to remove the today's total screen from the employee's screen
merchant employee's are able to see the day's total sale amount after logging out of the admin account
merchant is stating that the device didn't previously show the total sale amount on the employee screen/ merchant has the permissions removed from the employee's permission but they are still able to see the closeout on the screen it comes and it goes after logging out of the admins account
uploaded screenshots of it showing and then disappearing on the employee account I did recommend to closeout out of the application. Tier 3 advised to submit enhancement request since is no permission…1 vote -
Please allow medical industry professionals to switch and change their subscription plan to be able to keep track of taxes and service fees
Please allow medical industry professionals to switch and change their subscription plan to be able to keep track of taxes and service fees as certain providers sell glasses and other items that need to be taxed.
Business owners are switching to other merchant services companies that allow for the taxation of their services and the items they sell.
1 vote -
Customer Facing Device (Change Owed to Customer)
The client would like customers to see the change owed to them via the customer display (mini)
1 vote -
Online Ordering: Ability to turn off "+ Special Instructions"
Online Ordering: Ability to turn off "+ Special Instructions". Currently we must allow customers to add special instructions to each item they order. Customers consistently place charge items in the field such as "Add Cheese" or "Add Grilled Onions". We need to be able to disable this action if we want to.
1 vote -
merchant would like itemized bill with order and customer info to print automatically when order is placed
looking for itemized bill with order and customer info to automatically print on open cash orders both to go and delivery
currently have to re-open order to print itemized bill on all open orders which is not very efficient at peak business hours1 vote -
Auto print Bill receipt
Merchant wanted to auto print the bill receipt when He Saves an order. Manually printing the bill takes a lot of steps and he would like it to be more simple.
1 vote
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