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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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342 results found

  1. 2 votes

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  2. Please enhance the reporting application to offer much more detail reporting, such as a breakdown of splitting service charges so they know exactly what to pay out their employees without having to calculate it themselves.
    Also many merchants really like all of the reporting capabilities other point of sales systems have that clover does not have.

    Reporting is crucial for businesses and for dine in restaurants they are used to having certain reports that Clover does not have.

    7 votes

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  3. merchant would like for the reporting app to be more detailed

    10 votes

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  4. Hi,

    Just wanted to pass along some feedback I’ve received from 2 larger clients just in the last week. There seem to be some restrictions as far as server closeout when they are reviewing their transactions to confirm their tips match etc.

    Both clients asked if there was a report like what you can see in the transactions app that is printable from the device so the server/front house manager can verify everything was entered correctly. Both said it’s not feasible to have them stand at the station and take up the device while they review 35+ card transactions.

    Any…

    4 votes

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  5. We should be able to set up 2-3 shifts per day and see each shift on a report

    4 votes

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  6. Why does clover take so much time to provide me a sales report? I have to use a third party application to do that. That is unacceptable.

    6 votes

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  7. Merchant wants the item report to also include the payment transaction

    2 votes

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  8. merchant wants to download the current year total sales she did to an individual customer without she having to do it manually.

    3 votes

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  9. 3 votes

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  10. So that merchants can see their busiest hour and their best products and pull it out by date range, too

    19 votes

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  11. In order to report the information we need (sales separated by sales tax rate and tender), we have to pull two separate reports and manually combine them. We would much prefer having the option to customize reports based on the information we need. Reports need much more customization in the data that can be reported and filtered and how reports are built. Being able to combine and report information from payments, inventory, and orders would go a long way towards streamlining the Clover report process.

    10 votes

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  12. Would like to see a sections for modifiers on reporting

    16 votes

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  13. I had an employee who was clocked in for 10 days. They clocked in on their 1st shift and then never clocked out. They worked a total of 3 shifts in that timespan. I went in to run the report for payroll and found she was currently clocked in. On the dashboard there is only a way to edit existing punches. There is no way to close her shift, or add a clock-out punch then edit it. A function to split the shift would have helped also

    Another work around would be to add an option to set a shift…

    5 votes

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  14. merchant want to see the online ordering sales overview on the report app

    8 votes

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  15. Reporting..i suggest having clients pick the ability to set defaults for items or categories they are wanting to see everyday. Right now customers have to go in a un select the items they do not want to see on their reporting each day. its a 5 min process each day they run a report by unselecting items.

    6 votes

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  16. 7 votes

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  17. Merchants would like the option to see modifiers for items sales in the report.

    17 votes

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  18. Have the ability to change between report types you want the auto-printed/e-mails after batch is closed.

    13 votes

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  19. Please add a option to print the detailed report of all the payments take during the day, Like a list, from the device

    4 votes

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  20. Merchant wants a reason why an item was removed or deleted on the Removed Items Report

    16 votes

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