67 results found
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transfer orders list
client would like to be able to choose which employees that can have tables transferred to them. right now, all employees show when transfer servers is selected.
2 votesThank you for submitting your Idea to UserVoice.
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tip on meals that have been comped by restaurant
restaurants would like the ability for their customers to leave a tip on comped meals. right now, if there is no dollar amount, no tip can be left
2 votesThank you for submitting your Idea to UserVoice.
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Apply Guest Discount
Through Clover Dining we are currently able to apply ORDER DISCOUNTS which does just that, applies discounts to the entire table's order. We are also able to individually apply ITEM DISCOUNTS, applying discounts to the specific item(s) selected. We need to have a GUEST DISCOUNT which allows a restaurant/server to apply a discount to any items that are assigned to a specific GUEST without having to go one by one on each item under that GUEST and complete the ADD ITEM DISCOUNT feature.
2 votesThank you for submitting your Idea to UserVoice.
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3rd party Reservations integration
Connects Clover merchants to millions of active diners already booking through these platforms
2 votes -
Make it an Option for "Whole Table" on Kitchen Ticket
Can we make it an option to remove or keep the "Whole Table" on the Kitchen Ticket, please?
I can understand why some restaurants need it, but at the restaurant where I work, we do not want it printed.
Thank you very much.
2 votesThank you for submitting your Idea to UserVoice.
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Exchange Option
This is more of a complaint/suggestion, not an idea. Our business has the gold plan - Restaurant plan, but we are not a restaurant, although we utilize a lot of the same Clover options included with this plan. We are a ******** bar/tasting room that also sells merchandise. Many times a customer will purchase an item, let's just say it's a shirt, and they come back the next day or next week because it's the wrong size. On the Restaurant plan, you cannot complete an Exchange, only a Refund. So we have to refund the guest's form of payment to…
2 votes -
custom items do not print order docket in clover dining app
custom items do not print order docket in clover dining app. This means my orders and not made and customers do not get their order. Fix needed
2 votesThank you for submitting your Idea to UserVoice.
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Discounts that apply to Items and not whole orders
When Applying discounts it discounts the whole ticket. We would like to be able to apply our military discount to just the veterans meal and not the whole ticket. Please and thank you!
2 votes -
Change order type in Clover Dining app
Merchant would like to be able to change the order type in the Clover dining app. Currently, it only allows the change in the Register app. This can make the order printing process confusing as it shows both the section and order type on the order receipt.
2 votes -
Clover Go syncing information from Clover Dining
Merchant is requesting table numbers and section name on the "orders' in the ios app, when selecting the button "Orders" it doesn't show, whether its paid or open the description of clover dining isn't synced. The order ID is not useful for them they would rather have the table number and section.
2 votes -
Allow Tables to Remain Occupied After Payment in Clover Dining
We operate a buffet restaurant where customers pay before they begin eating.
Currently, when we assign a table in Clover Dining, add buffet items, and complete the payment, the system automatically marks the table as available, even though the customers are still dining.
This creates a significant problem for buffet restaurants because we cannot accurately track which tables are occupied and which are available.
We would like Clover Dining to support the following workflow:
- Assign customers to a table.
- Add buffet items and collect payment immediately.
- Keep the table marked as occupied after payment.
- Allow staff to manually mark the…
1 voteThank you for submitting your Idea to UserVoice.
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Ability to group table dishes at kitchen printer
The waitress get the order per guest, entrees and mains and drinks, but at the kitchen printer the order is grouped per table and not still individually per guest
1 voteThank you for submitting your Idea to UserVoice.
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mark or show diners tables with color or highlight if bill has been printed already for that specific table
My old POS and other POS on market has a feature where it highlights(or a change in color) a table if the table's bill has been printed and given to guest. This helps to minimize waste of time and paper when restaurant is busy, so as to know that another server will not reprint the check. Please advise as this was and will be very useful.
1 voteThank you for submitting your Idea to UserVoice.
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ONLINE RESERVATIONS for Restaurants
ONLINE RESERVATIONS IS A MUST FOR HIGH END RESTAURANTS.
1 voteThank you for submitting your Idea to UserVoice.
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See who transfers an order
We need to be able to see who transfers an order to another employee. Right now, an employee can transfer an order and we have no idea who placed to order originally or who transferred the order.
1 voteThank you for submitting your Idea to UserVoice.
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Add Customer/ Customer history and Name to Dine in
Instead of guest being numbers such as guest 1 and guest 2. It would improve our service to our customers if we can add there name and customer information/ history especially for repeat groups and customers, even if they change it to color such as blue green and yellow it would server to better tend/ serve multiple guests at a table.
1 voteThank you for submitting your Idea to UserVoice.
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move authorizations between tables
there needs to be the ability to move authorizations between tables to avoid having to void transactions if the payment is applied to the wrong table. The window where the void is sent and the funds are released causes issues in fast paced restaurants.
1 voteThank you for submitting your Idea to UserVoice.
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adjust items after order is paid
users should be able to correct items on a paid order. example, if an order is paid and the server/cashier notices that they entered the wrong item that is a higher price, there is no way to correct that and give the customer back the difference if they are tip on paper. the message that appears if you try to refund an order, is that the order is still open and you cannot refund. Voids are not always feasible as there is a window where the funds are still held on the card.
1 voteThank you for submitting your Idea to UserVoice.
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split payment reciept
Print the amount due on split payments and partial authorizations on receipts. that way the servers do not have to remember the amount and notice on the screen that there is a balance due.
1 voteThank you for submitting your Idea to UserVoice.
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Access Clover Dining on Clover Go app
I would like to see clover dining on Clover Go app so my wait staff can take the order at the table and send it directly to the kitchen. That would be an excellent upgrade seeing that it already has the clover dining on it but just to see the tables only.
1 voteThank you for submitting your Idea to UserVoice.
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