70 results found
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Sort order of Modifiers within Mod Group
When adding a modifier group you should be able to drag and decide which modifier pops up first. For example, a pizza shop wants to select sauce, then cheese, then toppings. We should just be ablet to drag and move them or enter them the way we want them to come up. It defaults to alphabetical order.
2 votesThank you for submitting your Idea to UserVoice.
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transfer orders list
client would like to be able to choose which employees that can have tables transferred to them. right now, all employees show when transfer servers is selected.
2 votesThank you for submitting your Idea to UserVoice.
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tip on meals that have been comped by restaurant
restaurants would like the ability for their customers to leave a tip on comped meals. right now, if there is no dollar amount, no tip can be left
2 votesThank you for submitting your Idea to UserVoice.
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"Repeat" or "+" button
We need the ability to + or repeat a fired item, without giving the access to void printed items. This is critical and has been voted up several times. PLEASE MAKE THIS AVAILABLE!
2 votes -
Changing Tenders and Re-opening tables
Clover dining should have the option to re-open tables after they've been closed. When a server closes a bill with the wrong payment type, the process is issuing a refund (using a supervisor/admin code), and re-entering the table's order then closing it under the correct payment type. This causes a lot of issues on the back end/reporting side of things. If the supervisor is taking tables or sales that day, it affects their cash owing/net sales after approving the refund. Along with the server in question having an inaccurate read at the end of the shift, due to the refund…
1 voteThank you for submitting your Idea to UserVoice.
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Ability to group table dishes at kitchen printer
The waitress get the order per guest, entrees and mains and drinks, but at the kitchen printer the order is grouped per table and not still individually per guest
1 voteThank you for submitting your Idea to UserVoice.
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Clover needs to integrate with open tables for online reservations
Clover needs to integrate with the software called open tables for online reservations to help boost the fine dining merchants
1 voteThank you for submitting your Idea to UserVoice.
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mark or show diners tables with color or highlight if bill has been printed already for that specific table
My old POS and other POS on market has a feature where it highlights(or a change in color) a table if the table's bill has been printed and given to guest. This helps to minimize waste of time and paper when restaurant is busy, so as to know that another server will not reprint the check. Please advise as this was and will be very useful.
1 voteThank you for submitting your Idea to UserVoice.
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ONLINE RESERVATIONS for Restaurants
ONLINE RESERVATIONS IS A MUST FOR HIGH END RESTAURANTS.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to add separate non-table "section"
I have merchants who would like the ability to add another non-table section. This would be useful for bars/restaurants that have multiple bar seating areas and for separating out takeout orders. It would just help people organize non-table orders more effectively and currently it does not appear to be possible.
1 vote -
Guest count report on device
Can we have an on device report of the total covers for a day?
2 votesThank you for submitting your Idea to UserVoice.
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Service Charge to be part of TIP
enable Service Charge if used as auto gratuity for large parties to be part of TIP
not part of the Service Charges so the total tip server collected can be used to calculate end-of-day server settlement with the house.20 votes -
Apply Guest Discount
Through Clover Dining we are currently able to apply ORDER DISCOUNTS which does just that, applies discounts to the entire table's order. We are also able to individually apply ITEM DISCOUNTS, applying discounts to the specific item(s) selected. We need to have a GUEST DISCOUNT which allows a restaurant/server to apply a discount to any items that are assigned to a specific GUEST without having to go one by one on each item under that GUEST and complete the ADD ITEM DISCOUNT feature.
2 votesThank you for submitting your Idea to UserVoice.
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See who transfers an order
We need to be able to see who transfers an order to another employee. Right now, an employee can transfer an order and we have no idea who placed to order originally or who transferred the order.
1 voteThank you for submitting your Idea to UserVoice.
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Add Customer/ Customer history and Name to Dine in
Instead of guest being numbers such as guest 1 and guest 2. It would improve our service to our customers if we can add there name and customer information/ history especially for repeat groups and customers, even if they change it to color such as blue green and yellow it would server to better tend/ serve multiple guests at a table.
1 voteThank you for submitting your Idea to UserVoice.
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Improve Subcategory Flow
Right now, when you select a subcategory in Clover, it opens a new screen and removes visibility of the other subcategories. This slows down navigation because users have to go back each time they want to switch.
I'd recommend keeping the subcategory tabs persistent at the top of the screen-so when a user selects something like 'Chicken Entrée, the items update below, but the other tabs like 'Pasta' or 'Seafood' remain visible. That way, users can quickly switch between subcategories without losing their place or adding extra taps2 votesThank you for submitting your Idea to UserVoice.
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move authorizations between tables
there needs to be the ability to move authorizations between tables to avoid having to void transactions if the payment is applied to the wrong table. The window where the void is sent and the funds are released causes issues in fast paced restaurants.
1 voteThank you for submitting your Idea to UserVoice.
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adjust items after order is paid
users should be able to correct items on a paid order. example, if an order is paid and the server/cashier notices that they entered the wrong item that is a higher price, there is no way to correct that and give the customer back the difference if they are tip on paper. the message that appears if you try to refund an order, is that the order is still open and you cannot refund. Voids are not always feasible as there is a window where the funds are still held on the card.
1 voteThank you for submitting your Idea to UserVoice.
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split payment reciept
Print the amount due on split payments and partial authorizations on receipts. that way the servers do not have to remember the amount and notice on the screen that there is a balance due.
1 voteThank you for submitting your Idea to UserVoice.
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Epson Printer Capabilities
Currently, the Epson printer connection with the Clover POS does not allow us to limit printing to only to-go orders or online/mobile orders. As a result, labels are being printed unnecessarily, which leads to wasted supplies.
We would love to explore adding this functionality to the integration, as it would help streamline operations and eliminate the need for additional labels going to waste.
Please let us know if this is something that can be supported now or considered for future enhancements.
3 votesThank you for submitting your Idea to UserVoice.
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