317 results found
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Increase # of attachments to invoices and estimates
Increase the number of attachments to add on an invoice to 10 and on an estimate to 10.
1 voteThank you for submitting your Idea to UserVoice.
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Add transaction numbers back to the full transaction list
The UI for the daily transaction list was recently changed and now it no longer displays the transaction # for each charge. My accounting department needs those numbers displayed in my reports, so it would help a lot if they showed up on the full list.
1 vote -
Ability to save Multiple cards on file for Same Customer
I am writing to request a feature enhancement regarding customer account management.
Currently, many of our customers have multiple credit or debit cards. If they wish to use a card that is not already on file, we are forced to either overwrite their existing card information or create a duplicate profile using a different email address.
It is very common for an individual or business to use multiple cards. Clover should have the ability to save multiple cards on file for a single customer profile. This feature would significantly streamline the billing process and improve the user experience.
Thank you…
1 voteThank you for submitting your Idea to UserVoice.
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Ability to show that an alternative payment method was used through a button
Add a button that doesnt charge but will show in reports that another option was chosen and paid through a third party
1 voteThank you for submitting your Idea to UserVoice.
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Ability to send invoice from Station Duo
Can we please get a invoice button option on the DUO so ifa client doesnt want to pay right there we can click send invoice insted and it send link to client
1 voteThank you for submitting your Idea to UserVoice.
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Fix Statement Presentation
Fix monthly Merchant Services statement to show detail of all fees and charges. Presentation changed in August. I need the detail back.
1 voteThank you for submitting your Idea to UserVoice.
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Gross Sales no longer showing overview totals without surcharge fee
With the recent update, on the Clover Dashboard: the Gross Sales Overview page no longer previews transactions without the surcharge fee! We process up to apx 100's of transactions a day, so now when our numbers do not match up, we have to open every single transaction to see it without the fee. This is going to double maybe even triple the time it takes us to find an incorrect transaction now. Please look into going back to the other way. Thank you!
1 voteThank you for submitting your Idea to UserVoice.
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Ability to import Purchase Orders from Vendors into Inventory
What would be really cool is the ability to import purchase orders via a photo or upload a purchase order file into Clover.
This could assist with purchase order / vendor management and ultimate inventory management and merchants can manage their inventory from purchase to inventory.
A concept similar to AI Menu builder in the restaurant vertical where can take a photo and it will upload the information into Clover.
The goal would be to import both the vendor information and the inventory information through image / AI.
1 voteThank you for submitting your Idea to UserVoice.
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Merchant/Plan Statement Permissions to Non-Admin
For internal control reasons, Finance team members reconcile bank accounts, but IT team members grant user access. We should not have to give a Finance team member admin permissions to view merchant statements, since this would also give them access to user permissions. But we should not have to rely on our IT folks to download merchant statements for the Finance team. We should be able to create a separate role that only has view access for merchant statements and other reports, but no ability to process transactions, and no access to user setup.
1 voteThank you for submitting your Idea to UserVoice.
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Add 'tip' filter when viewing transactions
The website has changed it's layout. There used to be a column where you could sort your transactions and orders by 'Tip' if a tip was paid via card transaction. You can no longer do that and have to go into every single transaction to see if a tip was paid and it is much more inefficient and time consuming. The idea is to put that column back on this new version or to create a filter that can sort out the transactions that paid a tip so we only have to look at those specific transactions.
1 voteThank you for submitting your Idea to UserVoice.
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Manual Closeout in Canada
Please allow Canadians to have the ability to manually closeout the batch.
Our clinic provides emergency services and this can sometimes happen between the time we close our business and the automatic closeout time, making our day end with our PIMS system not match the batch for the day. We do not necessarily close at the same time each day due to appointments running long or the last minute emergencies. Can you please add this feature for Canadians? Our old merchant service allowed us to closeout whenever our end of the day is.1 voteThank you for submitting your Idea to UserVoice.
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Stock Count Feature
The stock count feature in the Online Store should be working when you set the automatic manage feature, and not just for the Clover device. Currently, the stock count feature is allowing customers to order more than the actual inventory stock that is available. This creates huge problems when customers order more inventory than what is actually available.
1 voteThank you for submitting your Idea to UserVoice.
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Adjustable Invoice Due Date
Allow the Invoice Due Date to be either a preset dropdown or a custom date. Alternatively, allow the business to set their own Due Date values in the picklist.
1 voteThank you for submitting your Idea to UserVoice.
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REPORTING ON TENDER TYPES PER ITEM
Generate a item report that shows tender type on each item.
1 vote -
Reissued gift cards loaded in bulk issue
I have a few merchants you’re having issues with reloading Clover gift cards in bulk. They collect gift cards back once someone has used the balance on them and then they reissue them. The problem is that the system will not allow them to bulk load multiple reused gift cards at one time. We have experienced this twice today as customers at my merchant locations. It is an awful experience for both the customer and the merchant when they are trying to bulk load in the system will kick out two of the gift cards because they have been issued…
1 voteThank you for submitting your Idea to UserVoice.
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Option to have a Prefilled Invoice Number
When sending out an invoice it would be nice if there was a prefilled unique invoice number, but gave the option to remove the prefilled number if the merchant wants a custom number. Currently, the system allows you to put in custom invoice numbers but you can accidently duplicate numbers.
1 voteThank you for submitting your Idea to UserVoice.
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Be able to upload sales overview report into accounting software
Would like to somehow electronically upload or import the sales overview report into our accounting software (*******) linking data to specific General Ledger accounts in order to eliminate heavy data input by Accounting Clerks
1 voteThank you for submitting your Idea to UserVoice.
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Sales Report > View by > Daily sales > Tender Type Report
Under Reports > Sales report > view by Daily sales, it shows the daily gross and net sales, but not by Tender types. With Tender types it only show the total amount from the Date Range. Why?? Please make it so that we can view the daily sales by tender types as well. Thank you.
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Be able to add service items from POS
YOU SHOULD BE ABLE TO ADD A SERVICE ITEM FROM THE POS. ITS A HASSEL HAVING TO LOGIN TO THE CLOVER DASHBOARD JUST TO ADD A SERVICE WHEN IT COULD'VE EASILY BEEN ADDED FROM THE POS DEVICE.
1 voteThank you for submitting your Idea to UserVoice.
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Transaction Detail Report Includes Invoice
When exporting the transactions, Clover should populate the Invoice number field so an admin can see what invoice belongs to which transaction
1 voteThank you for submitting your Idea to UserVoice.
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