236 results found
-
Different Time Blocks
There should be multiple options for the time blocks for services that aren't 15, 30, or 60 minutes. such as 20 minutes. Our business can't operate and our customers are becoming very unhappy because the wait times are increasing since our stylists are used to 20 minutes. We deal with kids and they are very unpredictable so those 5 minutes make a real big deal.
1 vote -
let customers know if they have the app they don't have to fill out part of their life story to place and order.
since the new program I purchased we have not had one order through clover. customers are required to sign in with email phone number. let the know if they have the app they don't have to do all of that. that just may help. that's ridiculous/
1 voteThank you for submitting your Idea to UserVoice.
-
Add or Modify Customer Fields
It would help manage the business if instead of (or in addition to) a "Business Name" field you could add and name a field. Not all customers belong to a business, however we need to collect critical information like "player name", "student name", "child's name" etc
1 voteThank you for submitting your Idea to UserVoice.
-
Request to offer healthcare/dentist, etc. websites as well
Ran across a dental office cold calling a week or so ago. Mentioned I was just setting up a new Clover account at a Barber shop around the corner, along with his new booking website to draw in more business. They said they NEED a basic SEO website to expand their online presence so they can be found amongst others within the community. They are about to look for someone to build it. They’d like to see Clover offer this for healthcare and only need the basics! I told them I’d create a request on Uservoice. How likely is it…
1 voteThank you for submitting your Idea to UserVoice.
-
Admins allowed to change employee pins
The new 2FA on employee pins means that admins cannot change employee pins. It asks to send a code to a number not listed. Most merchants need thier management team to change and/or edit pins. This was possible before, needs to be allowed again. We have a merchant that needs to re-assign 800 pins...
1 voteThank you for submitting your Idea to UserVoice.
-
Option to email promos
Can we add a way to add the option to email promos to customers. Multiple merchants are asking about.
1 voteThank you for submitting your Idea to UserVoice.
-
Appointments
When the receptionist books appointments , the receipt is checked out in her name even when employee is logged under their owncode.
Please change so it is checked out under the employee who checked out - this is how we track commission. We can’t do that if it only contains the name of the person who made the appointment - >> or , LEAVE THE APPOINTMENT on the calendar, don’t have them disappear after check out so we can match the service appointment under the employee who preformed it.
This is very important for payroll1 vote -
A Promo that can be paid for
Merchant wants a redeemable raffle ticket linked to customer profiles that the customers pay for. For example, $100 ticket for all you can eat gourmet buffet on Sunday) this would need to be redeemable on the device and linked to the customer profile. Customers should be able to purchase on the clover consumer app or in store. Apparently other systems already have this option.
1 voteThank you for submitting your Idea to UserVoice.
-
Language Toggle
Currently Clover notifications sent to cardholders are sent in either English or French based on what language the merchant is set up for, could we add a language toggle to notifications and web portal links (invoices) so merchants can be notified in their preferred language.
1 voteThank you for submitting your Idea to UserVoice.
-
Bulk or Mass Inventory Deletion
I've noticed at times clover now it doesn't detect duplicate product uploads and we have duplicate and sometime triplicates. We wanted to MASS or Delete out whole inventory at once and upload it fresh, unfortunately we are only allowed 200 items at a time instead of selecting all and erasing the whole inventory and re upload. There should be a way to allow larger items per page like 500 , 1000, 1500, 2000 or full inventory. this is not convenient anymore
1 vote -
Satisfactory Rating after Customer Makes a Purchase
We would like to take a survey or have the customer input a satisfactory rating 1-5 stars after a purchase is made. Hoping if we can link customer transactions to satisfactory rating we may have a better chance at fighting chargebacks for the merchant.
1 voteThank you for submitting your Idea to UserVoice.
-
Compact to Compact tethering
The transaction Process take too long. there is a 13 step process to complete a transaction.
process to run an EBT Transaction or PIN Debit:
Click New Sale on the main unit.
Enter the transaction amount on the main unit.
Press Enter on the main unit.
Select Card Payment on the main unit.
Transaction begins—waiting time (~6 seconds).
Tap Enter on the Pinpad.
Processing on the Pinpad.
Continued processing.
Enter PIN.
Press Enter to confirm.
Remove the card.
Final processing.
Select EBT Benefit (if applicable).
Press Enter1 voteThank you for submitting your Idea to UserVoice.
-
Reverse the latest update to the items list
Our entire staff hates the new update to the menu items section. It is less efficient to add/update menu items. Before, all sections were on the same screen and easy to navigate when updating menu item description, photo, modifiers. Now there is a lot of scrolling and the text is so much larger. It is simply inefficient. We are so ready to switch from clover to ANY OTHER POS system there is, this is another con on the scale.
1 vote -
Compact tethering cable is too short
The 3ft tethering cable is too short and needs to be longer
1 votecurrent cable is 1.4m long (4' 7")
-
Inches to decimal conversion at checkout
When I charge a customer for a poster print we charge by the foot. So if the poster is 2 feet then perfect I just put it into the system as 2 feet. but if its 2 feet 4 inches. then I have to manually calculate the decimal amount because 2 ft 4 in is 2.33. Because there are 12 inches in a foot.
1 voteThank you for submitting your Idea to UserVoice.
-
Loyalty tier annual instead of lifetime
ALL decent loyalty programs require customers to earn status each year -- it is not a cumulative lifetime thing. Making the "Regular" and "VIP" status something to earn annually would bring you to maybe the year 2000 in terms of relevancy of tools.
1 voteThank you for submitting your Idea to UserVoice.
-
Add Item Selection and Notes Feature to Invoice Dashboard
We need the ability to select and add specific items from our inventory directly on the Clover invoice dashboard. This is a simple but essential feature that’s currently missing. It would be extremely helpful to choose which items to include in an invoice, and also have the option to add custom notes. This functionality is critical for businesses that need flexibility when creating detailed invoices.
Please consider adding this feature to improve invoice customization and efficiency. Thank you!
1 voteThank you for submitting your Idea to UserVoice.
-
Clover does not allow me to enter the employee number
Clover does not allow me to enter a number in the employee profile. When we communicate, Clover indicates to me that it does not accept numbers from Puerto Rico. This leads me to understand that Clover, despite having Puerto Rican clients, does not provide the platform to them. Please address this requirement.
1 voteThank you for submitting your Idea to UserVoice.
-
Add a Setting to Add Reward Points Only When Gift Cards Are Purchased and Not When It Is Redeemed
Currently, card holders may earn Clover Reward points (A) when they purchase Clover gift cards as well as (B) when they make purchases using the gift cards, resulting in the business giving out double points to customers in both occasions. Please add a setting so that the business can choose when to give out points. With the current design, Clover Rewards is advising the merchant to manually adjust points, but it is not acceptable for businesses to spend time to adjust individual customer points.
1 voteThank you for submitting your Idea to UserVoice.
-
An option to place a Note in the Pickup option of online ordering
An option to place a message in the Pickup option of online ordering is important for our business communication with our clients, as our location is not fixed. Having the option to leave a message for the customer picking up an order would help us maintain a better-organized business.
1 vote
- Don't see your idea?