235 results found
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Hour by Hour Productivity data
Would like to see the ability to show net sales, hour by hour, for the week/month/several months.
1 voteThank you for submitting your Idea to UserVoice.
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Filtration Report
To allow for a report to see not only the transaction but a more inclusive report or at least filtration of the information. The current reports are not allowing for more information or availability.
We would like to see customer, employee, items, date range, and cost on 1 report or even a filter so we can select to extract excess information.
We manage over 300 devices with 700 MIDs so this report is essential for tracking our operations.
1 voteThank you for submitting your Idea to UserVoice.
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KITCHEN PRINTER BUZZER
STAR KITCHEN PRINTERS HAVE THE OPTION TO ENABLE A BUZZER. CLOVER SHOULD IMPLEMENT THAT FEATURE TO TURN ON BUZZER FOR KITCHEN PRINTER ORDERS.
1 vote -
Customer Profile/ Orders- Opened or Closed
Under the Customer profiles, it lists all the orders that was created with that customers profile. It would be nice if it would state the order is opened or Closed Out. For quickly identifying all customers orders needing to be paid. Instead of going one by one. Thank you in advance :)
1 voteThank you for submitting your Idea to UserVoice.
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Recurring payments report
I have a bunch of recurring payments that come out on the 15th of the month, as well as we take in house payments on the 15th. I need a report that tells me the balance separately that went through for the recurring payments only. It is really hard and very frustrating that there is no option to see the total amount of the recurring payments that went out that day. This needs to be changed
1 voteThank you for submitting your Idea to UserVoice.
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Phone Number Receipt Formatting
PLEASE allow correct formatting for business phone number on customer facing receipts (per US convention, parentheses and dash (**) **-xxxx. A long, non formatted telephone number looks terrible. Thanks!
1 voteThank you for raising this issue. While we investigate you can update the format on your Clover device.
- launch the Setup App
- browse to Business Information
- select Phone
- use the key pad in enter your preferred formation, including any special characters such as parentheses and dashes
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Hide Address on Invoice
We are a home based business and are able to hide our address on payment receipts but not invoices. Please update invoices to allow us to hide our address or use our PO Box
1 voteThank you for submitting your Idea to UserVoice.
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Partial Payment on Invoices
Allow partial payments on invoices so that customers can pay deposits, then pay the remaining balance, without having to send multiple invoices for the same job.
1 vote -
POS Remote Access
I'm reaching out to request the availability to submit orders into the POS remotely from a computer or phone. My Merchant was doing this previously with their OLD POS. They had the ability to login to a 'ghost' POS from their computer at home and ring up orders. Then the orders would be in the system ready for the next day.
This comes up a lot during holidays. Customer has 30+ Catering Orders for Christmas Eve and would like to be able to enter them all on their computer and have them appear on the POS.
1 voteThank you for submitting your Idea to UserVoice.
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QR Code for Donations
When scanning a QR code, the payment screen states "your order" this is confusing and generally only applicable in restaurants. It would be helpful if this title could be edited particularly for non profits and churches that tend to use QR often.
1 voteThank you for submitting your Idea to UserVoice.
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Card on File
It should allow you to Store Card on File on the Device for businesses like gyms.
At gyms Cards are kept on file, reason being not all customers take their wallets to the gym and want to purchase water, shakes, etc. It's convenient to have card on file feature on the device level.1 voteThank you for submitting your Idea to UserVoice.
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Remove Processing Transaction from Permissions
Our company is PCI compliant based on the parameters we put in place. That being said, we only issue invoices to customers so the customers can pay via links. I would like there to be a way in the permissions (virtual terminal) to allow employees only to issue invoices, but not process a credit card. This would ensure we are PCI compliant on all fronts.
1 voteThank you for submitting your Idea to UserVoice.
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Rearrange Payment Tender Options
Hello-
I'd like to request an option to rearrange payment tender options. Specifically, custom tender button options that are added. (in the Others option.)
1 voteThank you for submitting your Idea to UserVoice.
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Shifts by Clover app
Require employee declare cash tips on Shifts by Clover app before they are able to clock out
1 voteThank you for submitting your Idea to UserVoice.
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Invoice payment
On the Hosted Checkout Invoice, can the words Your Order be replaced with the name of the specific Payment Link.
Example: Your Order = Membership or Food Pantry, etc. (dependent on payment link used)
1 voteThank you for submitting your Idea to UserVoice.
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app market
Just like Google Play store or Apple Store allow us to be able to see apps that we previously had installed or date of installation.
1 voteThank you for submitting your Idea to UserVoice.
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Pilot Program for Website
Product images are always in portrait mode online on other websites, yet Clover's pilot program is in landscape which results in a lot more work to re-format every single product image we have in order to upload. YET once this is done and it's uploaded as per the landscape view, it previews as portrait!!
The banner logo heading is showing as completely compressed even though it's a high res image.
The preview page is tiny - should open up in a new tab. Impossible to check your work.
Can the 'special instructions' on the preview page be turned off?
Under…
1 voteThank you for submitting your Idea to UserVoice.
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Recurring Appointment Booking
Is Recurring Appointment Booking on the product upgrade roadmap? A lot of Services Merchants have regular customers scheduled at weekly or monthly recurring appointments. This would be huge for Services Merchants!
Once this is place, if someone has 12 Appointments scheduled, please only send 1 cancellation notice, not 12.1 vote -
COMMISSION PAY
In Salons each employee performs a different service, so tip splitting and Commission pay % per service is very important to have.
This will help finalizing the transaction in one payment instead of separate transaction just to payout the tip to the correct employee whom performed the service.1 vote -
WAIVERS
CLOVER NEEDS TO HAVE THE OPTION TO AUTOMATICALLY SEND A WAIVER TO THE CUSTOMER IF THEY SELECT A CERTAIN ITEM, LETTING THE CUSTOMER KNOW THE BUSINESS IS NOT RESPONSIBLE AND HAVE THE CUSTOMER ESIGN.
1 vote
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