256 results found
-
Multi - Day Appointments
Would love to have the ability to schedule multi day appointments
1 voteThank you for submitting your Idea to UserVoice.
-
use of kiosk for services
kiosk should work as clover duo so we can take order and updates and control payment on clover duo if this function works i can keep my kiosk other wise i need to return it
1 voteThank you for submitting your Idea to UserVoice.
-
Fix 2FA Settings, allows you to disable
The Edit Profile options in the Clover Dashboard currently allow you to "disable" 2FA, with no messaging that this is not allowed.
Merchants are then trying to sign in, and being prompted to turn 2FA back on.
2FA is a requirement, but not updating your settings to match the requirement is Clover's problem. Your ignoring the other submissions on this topic because you assume they want 2FA off, they just want the settings updated so they don't have the appearance of an "option" to turn them off.
1 vote -
Changing the order of online item
Currently on the Service plan the only option for online items is Alphabetical. On all other plans it can be arranged how you like. This needs to be updated please to match what every other plan already has as a feature.
1 voteThank you for submitting your Idea to UserVoice.
-
business hours & online ordering hours
Feature Request: Independent Scheduling for Online Ordering
The Problem
Currently, Online Ordering hours are hard-linked to Business Hours. When a merchant adjusts their online availability, the system automatically syncs and changes their public-facing Business Hours.This creates a significant operational hurdle: merchants cannot "pause" or restrict online orders during peak in-person traffic without incorrectly showing the entire physical location as "Closed" on maps and discovery platforms.
The Solution
Decouple Online Ordering hours from General Business hours.Independent Controls:
Allow merchants to set a specific schedule for digital orders that exists within (or differs from) the standard store hours.Operational Flexibility:…
1 voteThank you for submitting your Idea to UserVoice.
-
Account Sync
When we turn on Account Sync in the Clover Dashboard to sync with Quick Books online, It is very important to have Account Sync be Bi-Directional. If an invoice is created in Clover it will Sync with quick Books in Real Time. It is critical to be able for Quick Books to create an invoice and have it show in Clover. I talked to a Quick Books Coach and was told Account Sync needs to be Bi-Directional.
1 voteThank you for submitting your Idea to UserVoice.
-
Track reasons for item removals of unprinted items
Require the user to select a reason for removal of items in an order for unprinted items. Currently, the user only gets prompted to select a reason if that item has been printed.
1 voteThank you for submitting your Idea to UserVoice.
-
Expose Employee Pay Rate / Wage via Public API (Employees & Shifts)
Description:
Employee pay rate (wage) is available in the Clover Dashboard UI, but it is not accessible via any public API.
This makes it impossible to calculate labor cost, even though shift data (clock-in/out) is available.
Problem:
Shifts API → provides hours worked ✅
Employees API → provides employee info ✅
Wage / pay rate → NOT available ❌
Without wage data, we cannot calculate labor cost per shift or over time.
Request:
Please expose employee wage via:Employees API (e.g. wageRate / hourlyRate)
Optional: include in Shift API via expand=employee
*GET only
Context:
Wage data exists in the Clover…1 voteThank you for submitting your Idea to UserVoice.
-
Item Sales Report changes
New Item Sales reports does not change it's totals based on which categories are selected. So now you have to manually add data up if you are trying to analyze categories
1 voteThank you for submitting your Idea to UserVoice.
-
Limit Appointment Hours
In the Appointment Scheduler it shows a 24 hour block even when no employees are available/ the store is closed. Request to have Appointment Scheduler only show business hours/hours when employees are available to be scheduled to prevent blocks of scrolling
1 vote -
save credit/debit cards from POS
save credit cards/debit cards on POS system, eliminating the need to log on dashboard from website
1 voteThank you for submitting your Idea to UserVoice.
-
Loging into dashboard when you have an old and new account
I have an old account that is not active and a new account that is active. Each time I sign into Clover dashboard, I have to switch my account as it is automatically opened up as the old account. When switching it has an option to save, but each time I logout and login I have to repeat this switch. It would be beneficial if I can set one of the accounts as my primary account, instead of having to change it every time I login.
1 voteThank you for submitting your Idea to UserVoice.
-
thai language
Hello.
We would like to formally request the addition of Thai language as an available option on our POS terminal. Currently, Thai is not listed among the language selections, and having this option would greatly assist our staff1 voteThank you for submitting your Idea to UserVoice.
-
Transfer card on file
Please enable the ability for merchants to migrate card on file (tokens) between clover accounts. When there is a change of ownership or new tax ID, merchants currently have to start the database over from scratch which renders them unable to carry on existing recurring payment plans
1 voteThank you for submitting your Idea to UserVoice.
-
Need the ability to track information within clover platform: e.g. user creation, changelogs of settings, etc...
I need the ability to see a changelog or activity within the system beyond transactional data. When users are created, when and who change account settings, last logins to the app and online portal. This feels like it should be a standard capability for security. thank you
1 voteThank you for submitting your Idea to UserVoice.
-
TAX EXEMPT REASON
SAME AS DELETING AN ITEM OR VOIDING A SALE. WHEN REMOVING TAX FROM THE ORDER IT SHOULD PROMPT REASON WHY ITS BEING REMOVED. AND IT SHOULD COME OUT ON THE OVERVIEW REPORT ALL THE TIMES THE TAX WAS REMOVED AND TOTAL AMOUNT.
1 voteThank you for submitting your Idea to UserVoice.
-
Assign sales tax rate per customer
Is it possible to assign sales tax rate per customer? We deliver goods to customers in cities which have different sales tax rates from ours.
1 voteThank you for submitting your Idea to UserVoice.
-
Ability to change price at checkout
I would like to be able to edit the price of an item at checkout. Maybe with manager rights, if necessary. We sell plants where the price might go up or down from one day to the next.
Variable pricing does not work because staff needs to have idea of the item cost.
Discounts don't work because the price could go up the following day.
Changing the price in inventory would be time consuming.1 voteThank you for submitting your Idea to UserVoice.
-
Void Notifications for Card Not Present Fraud Settings
Please enable notifications for voided transactions due to the fraud score or fraud settings. We had transactions approve and we fulfilled the order that printed to the kitchen, but then the orders immediately voided
1 voteThank you for submitting your Idea to UserVoice.
-
tips
Online orders that come in should print out tips paid by the customer. Currently I have to manually go into my computer to see it.
1 voteThank you for submitting your Idea to UserVoice.
- Don't see your idea?