216 results found
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Add or Modify Customer Fields
It would help manage the business if instead of (or in addition to) a "Business Name" field you could add and name a field. Not all customers belong to a business, however we need to collect critical information like "player name", "student name", "child's name" etc
1 voteThank you for submitting your Idea to UserVoice.
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Request to offer healthcare/dentist, etc. websites as well
Ran across a dental office cold calling a week or so ago. Mentioned I was just setting up a new Clover account at a Barber shop around the corner, along with his new booking website to draw in more business. They said they NEED a basic SEO website to expand their online presence so they can be found amongst others within the community. They are about to look for someone to build it. They’d like to see Clover offer this for healthcare and only need the basics! I told them I’d create a request on Uservoice. How likely is it…
1 voteThank you for submitting your Idea to UserVoice.
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Admins allowed to change employee pins
The new 2FA on employee pins means that admins cannot change employee pins. It asks to send a code to a number not listed. Most merchants need thier management team to change and/or edit pins. This was possible before, needs to be allowed again. We have a merchant that needs to re-assign 800 pins...
1 voteThank you for submitting your Idea to UserVoice.
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Option to email promos
Can we add a way to add the option to email promos to customers. Multiple merchants are asking about.
1 voteThank you for submitting your Idea to UserVoice.
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Appointments
When the receptionist books appointments , the receipt is checked out in her name even when employee is logged under their owncode.
Please change so it is checked out under the employee who checked out - this is how we track commission. We can’t do that if it only contains the name of the person who made the appointment - >> or , LEAVE THE APPOINTMENT on the calendar, don’t have them disappear after check out so we can match the service appointment under the employee who preformed it.
This is very important for payroll1 vote -
A Promo that can be paid for
Merchant wants a redeemable raffle ticket linked to customer profiles that the customers pay for. For example, $100 ticket for all you can eat gourmet buffet on Sunday) this would need to be redeemable on the device and linked to the customer profile. Customers should be able to purchase on the clover consumer app or in store. Apparently other systems already have this option.
1 voteThank you for submitting your Idea to UserVoice.
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Alphabetize locations on new Menu
Please, Please, Alphabetize the locations listing on the new Menu. The old Menu had all merchant locations organized alphabetically. The new Menu forces you to review the whole locations list to locate the one you need to switch to. Very inefficient and annoying, when you have a long list of locations. Please
1 voteThank you for submitting your Idea to UserVoice.
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Bigger Font on Daily Reports
Please need option on Daily terminal reports for larger Font. New Regular & Condensed Reports on the terminal are great, but Older and visually impaired users have a hard time reading such a small font, as well as older P500's have a hard time printing clearly at that font.Somewhere between current font & font used for "Closeout" would be perfect, with bolding on the section titles.
1 vote -
Employee Reporting
Client would like to be able to decipher order types via the dining application for reporting purposes. Business Type: Hibachi, instead of the order receipt showing "dine-in", the client would like it to read Hibachi 1 or Hibachi 2, in order to determine which server waited on the table to determine sales and tips, the idea for is for the information to show within the employees reports.
1 voteThank you for submitting your Idea to UserVoice.
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online menu
Please bring back the old online menu interface where we can easily turn on and turn off menu items for online ordering without having to delete them. Clover used to have that interface but it was removed several days ago by Clover.
1 voteThank you for submitting your Idea to UserVoice.
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Language Toggle
Currently Clover notifications sent to cardholders are sent in either English or French based on what language the merchant is set up for, could we add a language toggle to notifications and web portal links (invoices) so merchants can be notified in their preferred language.
1 voteThank you for submitting your Idea to UserVoice.
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Bulk or Mass Inventory Deletion
I've noticed at times clover now it doesn't detect duplicate product uploads and we have duplicate and sometime triplicates. We wanted to MASS or Delete out whole inventory at once and upload it fresh, unfortunately we are only allowed 200 items at a time instead of selecting all and erasing the whole inventory and re upload. There should be a way to allow larger items per page like 500 , 1000, 1500, 2000 or full inventory. this is not convenient anymore
1 vote -
Satisfactory Rating after Customer Makes a Purchase
We would like to take a survey or have the customer input a satisfactory rating 1-5 stars after a purchase is made. Hoping if we can link customer transactions to satisfactory rating we may have a better chance at fighting chargebacks for the merchant.
1 voteThank you for submitting your Idea to UserVoice.
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print reports
Need to be able to PRINT the following: any payouts or safe drops (any cash out or removal), opening/start amount (any added cash in).. I currently see those transactions in the cash log but I need a hard copy of those occurrences.. I was able to print a a report custom to a specific time period all prior years but as recently June 1st 2025, this feature has been removed. This is critical for employee accountability and for my quarterly taxes & income taxes for this business.. If not corrected I will have to look for another POS system... Please…
1 vote -
"We would like to have an option that allows access to reports and transactions only on the specific device where the transaction was proces
"We would like to have an option that allows access to reports and transactions only on the specific device where the transaction was processed."
1 vote -
MultiLocation reporting
The dashboard update this morning terrible. Reconciling all store locations is now very time consuming. Instead of switching from one location to another I now have to acknowledge and save each change from store to store. Then wait while it uploads (very slowly). Not to mention our list of store locations is not in the correct order anymore. With my list being out of the order of our company order - THIS will surely cause mistakes on my reporting process. Not prevent them.
1 votePlease contact Clover support to reconcile the issue that you are having.
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Compact to Compact tethering
The transaction Process take too long. there is a 13 step process to complete a transaction.
process to run an EBT Transaction or PIN Debit:
Click New Sale on the main unit.
Enter the transaction amount on the main unit.
Press Enter on the main unit.
Select Card Payment on the main unit.
Transaction begins—waiting time (~6 seconds).
Tap Enter on the Pinpad.
Processing on the Pinpad.
Continued processing.
Enter PIN.
Press Enter to confirm.
Remove the card.
Final processing.
Select EBT Benefit (if applicable).
Press Enter1 voteThank you for submitting your Idea to UserVoice.
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The Sales Overview update is time consuming and is wasting paper!!!!!!!!!
The Sales Overview update is time consuming and is wasting paper. The staff now have to add as you have separated debit and credit - it is still mastercard or visa! You also added the employees to the sales overview - which is not needed as there is separate option to chose that. Unsure what the thought process was on this update, but we will be paying double for the amount of receipts we are now printing out for our accountant. Please keep it simple as that is why we switched to your company.
1 vote -
orders, taxes, reporting
I am a salon owner, and I sell services (nontaxable) and products(taxable).
In Reporting, I would like to see the 2 categories separately, and then the total.
Is that possible?1 vote -
transaction notification
i would like to be able to receive a notification--via phone app or email--for each transaction. i would need to be able to easily toggle the notifications on and off. i currently have to sign in periodically to view all the day's transactions, which is far less helpful
if this is something you can, or are willing to, do, i suggest also adding a couple of interim daily stats while you're at it. thanks
1 vote
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