282 results found
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Fix reporting of gift card sales
In the daily Sales Overview report gift card sales have recently been added to “Sales by Card Type” making a consolidation with deposits to bank account impossible.
2 votesThank you for submitting your Idea to UserVoice.
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We need to know who purchased each item and when we add and subtract inventory, incase there is a RECALL
We need to be able to click on each item and get a report on who purchased it. As there can be recalls on items. We also need to be able to see when we added and subtracted inventory. When adding in inventory there is no way that I can find that we can see when we added in new inventory therefore lots of mistakes can be made. We have invoices with 50 items or more and the phone rings, customers come we need to be able to check and besure we added the item and that we didn't double…
2 votes -
Report default setting is now condensed, would like to set default option to see full report
As of lately the default setting for reporting is the condensed viewing. I would like the option to set default to full report. the condensed viewing does not work for my business and it's an added step each device to make the filter change to full report.
1 voteThank you for submitting your Idea to UserVoice.
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Revert back to original Order transaction dispaly on Clover Dashboard
With the latest update in Clover Dashboard, I am now unable to view open orders directly and there is no way to filter easily to see the details of open orders. On the clover dashboard Sales Activity > Orders, there is no option just to view open orders history. On the Home page of the dashboard there is a Activity section of "Open Orders" which used to provide a direct filtered view of Open Orders but now just goes to the main Orders page with no filters applied. I need to actively manage my open orders at the restaurant and…
1 voteThank you for submitting your Idea to UserVoice.
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View invoice number next to transaction
I used to be able to see the invoice number next to the transaction but now we have to click into the transaction to see it. Yes, I can live with that but when I go back to see the rest of the transactions it reloads the screen and takes me back to the top and resets my filters I add and I have to scroll through each transaction again and try to remember where I was at. Also, it used to separate the price of the service and the customers tip but now it just combines them so now…
1 voteThank you for submitting your Idea to UserVoice.
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Add pickup date and time as an option in register app
When I take a catering order and payment over the phone, I add the items in Register and take the payment and add a order note with the pickup date/time. Problem is that I can't generate a report of all the catering orders and sort them by pickup date and time. The orders app shows the catering orders but only sorted by the date/time the order was placed. Maybe if a pickup date/time option was added in the menu where discounts are added, that would work.
1 voteThank you for submitting your Idea to UserVoice.
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CHANGE THE NEW INTERFACE ON THE TRANSACTION TAB
Your new interface on the clover website under "Transactions" is not good! This absolutely needs to be changed back. You cannot see the breakdown easily of taxes, tips, and sales. It's lumped together and you have to click on each individual transaction to get the view, and then when you click on the back arrow, it takes you to the top. This is the most awful update on any software I've ever experienced. You also cannot filter out the employees and see their sales. This absolutely needs to change back!!!!!!!!!!!!
1 voteThank you for submitting your Idea to UserVoice.
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ABILITY TO ADD NOTES PER LINE ITEM
I would love the ability to add a description per line item on the invoice. For example, if I am selling a package, I would like to include a description of what is included in the package.
1 voteThank you for submitting your Idea to UserVoice.
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ABILITY TO DRAFT & SAVE INVOICES
Adding the ability to draft & save invoices for merchants to review at a later time. We all get busy & I would love the ability to start an invoice, save, & revisit when I'm ready to send.
1 voteThank you for submitting your Idea to UserVoice.
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Add ability to export issued invoices to excel
After clicking on the Invoice option, be able to export the invoices issued to an excel file.
1 voteThank you for submitting your Idea to UserVoice.
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Exporting Transaction Data
When exporting transaction data, it would be nice to see if a payment was paid via invoice issuance or if an employee actually made the payment. I have found a workaround, but it is exhausting.
1 voteThank you for submitting your Idea to UserVoice.
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Employee Gratuity Permissions
Can an option be added to limit Employees ability to add Gratuity (or any other Service Charge) manually without a Manager or Administrator approval? Similar to the way voids are handled after an item has been printed.
1 voteThank you for submitting your Idea to UserVoice.
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Class style appointments
I would love to see a class booking feature. For example, a scheduled 1 hour class that has a capacity for 10 customers to register for it. Bookable by time slot, employee, etc.
I would love a product that can support a spin studio, yoga studio, or personal trainers.
1 voteThank you for submitting your Idea to UserVoice.
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Payment Notifications
Please add the option to allow payment notifications to all user types. Currently, when a payment is received, only the owner gets the notification. It would be extremely beneficial if employees or managers could also get notifications.
1 voteThank you for submitting your Idea to UserVoice.
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Reocurring Donations
Please add an option for donors to select "Recurring" donations on the donation form with Clover payment button. This feature is essential for processing monthly contributions automatically.
1 voteThank you for submitting your Idea to UserVoice.
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Stock reporting to show quantity sold and quantity remaining
Being able to view/print item report that will include total quantity sold and quantity remaining for each items.
1 voteThank you for submitting your Idea to UserVoice.
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Be Able To Update Item Quantities From Categories
Currently merchant can update quantities either from item detail or from the item list page with 200 items at a time. It will be easier if you can have the quantity update option from the Category view by selecting each category, then all items in that category and update the quantity by entering the total number for each item.
1 voteThank you for submitting your Idea to UserVoice.
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tips
On the Clover desktop, under sales activity and transactions please replace the column that showed tips earned without having to go into each individual transaction to see if the customer tipped.
1 vote -
Allow temporary adjustments to days where business is normally closed
I was just notified that the temporary adjustment feature to business hours on Services Growth ONLY applies to days where the business is normally open based on the posted hours. This is not made clear at all in the instructions and makes no sense. Business should be able to open for a special event on a day they are not normally open without having to modify their normal operating hours.
1 voteThank you for submitting your Idea to UserVoice.
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Gift Card Notification Emails
I have a client with more than 200 locations. One of their locations added the Clover Gift Card app to their device, and the owner received a notification email to alert them to this event. However, the notification email did not contain any details that would tell the owner which of the 200 locations set up gift cards. None of their locations use gift cards, and they want to delete/remove the app, but they have no way to identify which location set it up without pulling up each account one by one. I checked with Clover Major Account Support and…
1 voteThank you for submitting your Idea to UserVoice.
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