269 results found
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Track reasons for item removals of unprinted items
Require the user to select a reason for removal of items in an order for unprinted items. Currently, the user only gets prompted to select a reason if that item has been printed.
1 voteThank you for submitting your Idea to UserVoice.
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Expose Employee Pay Rate / Wage via Public API (Employees & Shifts)
Description:
Employee pay rate (wage) is available in the Clover Dashboard UI, but it is not accessible via any public API.
This makes it impossible to calculate labor cost, even though shift data (clock-in/out) is available.
Problem:
Shifts API → provides hours worked ✅
Employees API → provides employee info ✅
Wage / pay rate → NOT available ❌
Without wage data, we cannot calculate labor cost per shift or over time.
Request:
Please expose employee wage via:Employees API (e.g. wageRate / hourlyRate)
Optional: include in Shift API via expand=employee
*GET only
Context:
Wage data exists in the Clover…1 voteThank you for submitting your Idea to UserVoice.
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Item Sales Report changes
New Item Sales reports does not change it's totals based on which categories are selected. So now you have to manually add data up if you are trying to analyze categories
1 voteThank you for submitting your Idea to UserVoice.
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Limit Appointment Hours
In the Appointment Scheduler it shows a 24 hour block even when no employees are available/ the store is closed. Request to have Appointment Scheduler only show business hours/hours when employees are available to be scheduled to prevent blocks of scrolling
1 vote -
save credit/debit cards from POS
save credit cards/debit cards on POS system, eliminating the need to log on dashboard from website
1 voteThank you for submitting your Idea to UserVoice.
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Loging into dashboard when you have an old and new account
I have an old account that is not active and a new account that is active. Each time I sign into Clover dashboard, I have to switch my account as it is automatically opened up as the old account. When switching it has an option to save, but each time I logout and login I have to repeat this switch. It would be beneficial if I can set one of the accounts as my primary account, instead of having to change it every time I login.
1 voteThank you for submitting your Idea to UserVoice.
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thai language
Hello.
We would like to formally request the addition of Thai language as an available option on our POS terminal. Currently, Thai is not listed among the language selections, and having this option would greatly assist our staff1 voteThank you for submitting your Idea to UserVoice.
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Transfer card on file
Please enable the ability for merchants to migrate card on file (tokens) between clover accounts. When there is a change of ownership or new tax ID, merchants currently have to start the database over from scratch which renders them unable to carry on existing recurring payment plans
1 voteThank you for submitting your Idea to UserVoice.
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Need the ability to track information within clover platform: e.g. user creation, changelogs of settings, etc...
I need the ability to see a changelog or activity within the system beyond transactional data. When users are created, when and who change account settings, last logins to the app and online portal. This feels like it should be a standard capability for security. thank you
1 voteThank you for submitting your Idea to UserVoice.
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TAX EXEMPT REASON
SAME AS DELETING AN ITEM OR VOIDING A SALE. WHEN REMOVING TAX FROM THE ORDER IT SHOULD PROMPT REASON WHY ITS BEING REMOVED. AND IT SHOULD COME OUT ON THE OVERVIEW REPORT ALL THE TIMES THE TAX WAS REMOVED AND TOTAL AMOUNT.
1 voteThank you for submitting your Idea to UserVoice.
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Assign sales tax rate per customer
Is it possible to assign sales tax rate per customer? We deliver goods to customers in cities which have different sales tax rates from ours.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to change price at checkout
I would like to be able to edit the price of an item at checkout. Maybe with manager rights, if necessary. We sell plants where the price might go up or down from one day to the next.
Variable pricing does not work because staff needs to have idea of the item cost.
Discounts don't work because the price could go up the following day.
Changing the price in inventory would be time consuming.1 voteThank you for submitting your Idea to UserVoice.
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Void Notifications for Card Not Present Fraud Settings
Please enable notifications for voided transactions due to the fraud score or fraud settings. We had transactions approve and we fulfilled the order that printed to the kitchen, but then the orders immediately voided
1 voteThank you for submitting your Idea to UserVoice.
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tips
Online orders that come in should print out tips paid by the customer. Currently I have to manually go into my computer to see it.
1 voteThank you for submitting your Idea to UserVoice.
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modification
When doing modification changes to dishes at my restaurant, the modification isn't printed out. This needs to be resolved as it's getting increasingly easier to get orders wrong because of this.
1 voteThank you for submitting your Idea to UserVoice.
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Restore ability to add more than 24 characters to DBA
Why is commenting on this idea closed. This is rather important to the merchants who request the feature. What if some power decided to limit the letters such that the POS will now be limited to Clove Merchants want to and deserve to use the DBA name of their choice.
Please -- is this such a difficult request?1 voteThank you for submitting your Idea to UserVoice.
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No Customer Name? for online appointment made by the customer
When appointments are booked online, customer names do not appear on calendar tiles or even in the appointment details, making it difficult for staff to identify appointments quickly. Customer names must always be displayed by default, this should not be optional or a recommendation.
1 vote -
Inventory
We should be able to set the item setting for each item and not just a general setting for the company.
We create items for product sales that we track in stock for inventory, but we also create services that we do not track in stock for inventory, so on all our services we are showing negative in stock count. we would like to turn stock tracking off for all service items but were advised by our chat with clover that this could not be done.
It would be beneficial to have the option to set stock tracking in a…
1 voteThank you for submitting your Idea to UserVoice.
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item settings should be by item rather than by account. We use our items on clover to track inventory for Products but not services.
The item settings should be allowed by item entered and not just for the company overall. We add items on clover for products which we want to track stock count but we also have many services that are required for our POS but we do not track stock count. We would like to turn off the 'In stock" and still be able to see it on POS and Online. I was on your Chat and was told that this could not be done.
1 voteThank you for submitting your Idea to UserVoice.
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Appointment! Unable to Book Multiple Services at the Same Time for Friends or Family
Customers should be able to book multiple services for friends or family in a single booking flow, with SIMULTANEOUS START TIME and a COMBINED CHECKOUT.
This is a critical and very common use case for salons, spas, and beauty businesses, and should be addressed as soon as possible.
Even merchants cannot create multiple services from the calendar that start at the same time, which forces separate checkouts for each service.
1 vote
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