338 results found
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Show percentage in reporting for merchants that have to give a cut of profits to location rental.
Merchant has to pay a percentage of sales to the mall where she has her business and would like an easier way to figure how much she owes without showing on the receipt.
2 votes -
I am trying to get a monthl reports from my point of sales and only give me 6 months. I need this report from 2022 and 2023
EXTEND THE RANGE OF TIME TO PRINT MONTHY REPORTS DON'T SEND ME TO DASHBORD TO GET THEM. I CAN PRINT ONLY 6 MONTHS.
I am trying to get a monthly reports from my point of sales and only give me 6 months behind . I need the report from 2022 and 2023 out of my printer and it tells you that you need to go to dashbord and get them.. They want to print out reports out of the Clover Point of sales printer NOT from the dashbord.2 votes -
customer charge account
We would like to have a charge account for customers to make purchases and then bill once a month such as a NET 30 payment option. Currently we have to close out the order using our own in house created payment method and then invoice individually from quick books.
2 votes -
Make current top of list in cellular data app
The cellular app should show the current device at the top of the list of devices so that the current device can be managed on the device. Also add the nickname and data usage back onto the device so merchants can be sure they are looking up the correct device without having to check the serial number.
Also add a search option so merchants can search for a different device by nickname or serial number etc. they have without logging in online.
2 votes -
Fix reporting of gift card sales
In the daily Sales Overview report gift card sales have recently been added to “Sales by Card Type” making a consolidation with deposits to bank account impossible.
2 votesThank you for submitting your Idea to UserVoice.
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We need to know who purchased each item and when we add and subtract inventory, incase there is a RECALL
We need to be able to click on each item and get a report on who purchased it. As there can be recalls on items. We also need to be able to see when we added and subtracted inventory. When adding in inventory there is no way that I can find that we can see when we added in new inventory therefore lots of mistakes can be made. We have invoices with 50 items or more and the phone rings, customers come we need to be able to check and besure we added the item and that we didn't double…
2 votes -
total credit and debit card payments report
Under Tender & card types, it used to give a total for all card payments - debit and credit combined. Now it only gives the total for debit and total for credit. For accounting purposes I don't care it they use debit or credit I just need to see a total for card payments. The old version used to do that.
The new format/version of the dashboard is awful. Go back to the old version. Change isn't always better.
1 voteThank you for submitting your Idea to UserVoice.
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Add the Tender field as a standard column on the Itemized Line Items Report?
Right now, the Orders Report under Sales Activities shows the Tender field (cash vs. credit / Debit card), but it doesn't break down individual line items. Conversely, our Itemized Line Items Report gives us product details, but leaves off the payment method.
Because the staff operating the Clover terminals don't always enter the correct code at checkout, this reporting gap causes noticeable delays during reconciliation. Without the Tender column on the itemized report, it’s difficult to verify whether specific purchases were made with cash or card, which impacts our budget tracking and general accounting accuracy.
Having payment types linked directly…
1 voteThank you for submitting your Idea to UserVoice.
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Kiosk for service business
Need kiosk for every business - not only for food. Please consider Kiosk abilities for services, retail, personal service
1 voteThank you for submitting your Idea to UserVoice.
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Need to see how much service done total by each employee
In one transaction, multiple customers and multiple employees work. Need to be able to identify employees for each service/transaction
1 voteThank you for submitting your Idea to UserVoice.
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Services business is on commission or accordingly pay so neeed one payment by customer with different services by different employees
Order edit by employee passcode and it goes to each
1 voteThank you for submitting your Idea to UserVoice.
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Revenue Classes on Inventory Export
Until a few week's ago, an item's revenue classes would export in the printer label column. Now revenue classes do not export at all, which makes it very difficult to review item set up, especially for larger inventories. Please put that functionality back in. Preferably, they should export in their own dedicated column
1 voteThank you for submitting your Idea to UserVoice.
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extend payment ability on overdue invoices
When an invoice becomes "overdue" it is no longer able to be paid. You can still send reminders to have it paid but the link expires and the customer can no longer pay. Please enable an option to extend the due date so the merchant doesn't have to go in, delete the overdue invoice and recreate it. This process creates a lot of manual work and frustration. I would like the option to extend the due date on any invoices that are overdue or delete them if the customer is not going to pay.
1 voteThank you for submitting your Idea to UserVoice.
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Clover Dashboard reporting
To have the orders report print as detailed as it used to in early August. The orders page use to show each transaction in full detail. For example, in early August I could run the orders report and it would tell me the customer's name, what they paid for, how they paid, and time. It made it easier for me to see who paid for tuition versus who paid for services/products. Now, the orders report only tells me the customer's name, total paid, and time of purchase. It's not very detailed. Which makes my role more difficult as now I…
1 voteThank you for submitting your Idea to UserVoice.
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Missing the breakdown of SUBTOTAL + TIPS = TOTAL
Under TRANSACTIONS > PAYMENTS, under the column "amount" -- Before the update, we used to be able to see the subtotal, tips and total in each transaction row, now I have to click into it twice into it (transaction then "see payment details" then "view info" to see each breakdown.
1 vote -
Need to see CUSTOMER NAME under CUSTOMER column in TRANSACTIONS list.
Under TRANSACTIONS > PAYMENTS, there is a column for "Customer" name, but it doesn't actually list the customer's name there. I have to open every single transaction to see the name we had entered on the Clover terminal at the time of purchase. Can't you just list them here? It used to have this feature before the update.
1 voteThank you for submitting your Idea to UserVoice.
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Incorrect Information in Transactions Tab
On the web dashboard, Under TRANSACTIONS > PAYMENTS...and under Payments Total, it says: "does not include tips".... but it actually does. Please keep tips included in this max, this is the only good thing that came out of the recent update...maybe just update the info so that it says "DOES include tips"
1 vote -
Invoice ID on receipt and email remittance
I would like to suggest two improvements to the payment process:
Client payments using our company payment link:
When a client pays an invoice using our generic company payment link, could the receipt please display the invoice number they are paying? Currently, the receipt received by both the client and our company only references the Transaction ID, even though the Invoice ID is entered as an additional field.As a result, I need to log into the Clover site to determine which invoice the payment relates to, which makes the reconciliation process less efficient.
Company-processed payments:
When our company processes…1 voteThank you for submitting your Idea to UserVoice.
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Electronic Acceptance of Merchant Created Terms & Conditions
Ability for merchants to create customer Terms & Conditions and have customer's agree to them electronically upon accepting their Invoice.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to turn off merchant appointment notification emails.
Ability to turn off merchant appointment notification emails to the business owner. Right now in the Business operations - Notification preferences settings, the system has the ability to toggle off mobile push appointment notifications, but does not have the ability to toggle off email appointment notifications to the merchant. Some merchants do not want to get the notification emails but can't turn them off.
1 voteThank you for submitting your Idea to UserVoice.
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