216 results found
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Reverse the latest update to the items list
Our entire staff hates the new update to the menu items section. It is less efficient to add/update menu items. Before, all sections were on the same screen and easy to navigate when updating menu item description, photo, modifiers. Now there is a lot of scrolling and the text is so much larger. It is simply inefficient. We are so ready to switch from clover to ANY OTHER POS system there is, this is another con on the scale.
1 vote -
Compact tethering cable is too short
The 3ft tethering cable is too short and needs to be longer
1 votecurrent cable is 1.4m long (4' 7")
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Inches to decimal conversion at checkout
When I charge a customer for a poster print we charge by the foot. So if the poster is 2 feet then perfect I just put it into the system as 2 feet. but if its 2 feet 4 inches. then I have to manually calculate the decimal amount because 2 ft 4 in is 2.33. Because there are 12 inches in a foot.
1 voteThank you for submitting your Idea to UserVoice.
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Loyalty tier annual instead of lifetime
ALL decent loyalty programs require customers to earn status each year -- it is not a cumulative lifetime thing. Making the "Regular" and "VIP" status something to earn annually would bring you to maybe the year 2000 in terms of relevancy of tools.
1 voteThank you for submitting your Idea to UserVoice.
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Add Item Selection and Notes Feature to Invoice Dashboard
We need the ability to select and add specific items from our inventory directly on the Clover invoice dashboard. This is a simple but essential feature that’s currently missing. It would be extremely helpful to choose which items to include in an invoice, and also have the option to add custom notes. This functionality is critical for businesses that need flexibility when creating detailed invoices.
Please consider adding this feature to improve invoice customization and efficiency. Thank you!
1 voteThank you for submitting your Idea to UserVoice.
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More Detailed Reports (Customer. Item Name, Card Info)
Client inquired about more detailed reports. in terms of reports including customer's name, last 4 digits of card used for purchase, and items purchased for tracking purposes
1 voteWill be implemented but currently not on roadmap.
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Dashboard Access at ISO/Sales Office Level
I work as an ISO and constantly get asked to help merchants with simple items but cant do it without access to their dashboard. Some of them don't have the password or have never logged in before. A bunch of them don't even use email on a regular basis so asking them to login and complete dual factor authentication is challenging. If every sales office had access to their own merchants dashboards we could support the merchant better and faster.
1 voteThank you for submitting your Idea to UserVoice.
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Clover does not allow me to enter the employee number
Clover does not allow me to enter a number in the employee profile. When we communicate, Clover indicates to me that it does not accept numbers from Puerto Rico. This leads me to understand that Clover, despite having Puerto Rican clients, does not provide the platform to them. Please address this requirement.
1 voteThank you for submitting your Idea to UserVoice.
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Add a Setting to Add Reward Points Only When Gift Cards Are Purchased and Not When It Is Redeemed
Currently, card holders may earn Clover Reward points (A) when they purchase Clover gift cards as well as (B) when they make purchases using the gift cards, resulting in the business giving out double points to customers in both occasions. Please add a setting so that the business can choose when to give out points. With the current design, Clover Rewards is advising the merchant to manually adjust points, but it is not acceptable for businesses to spend time to adjust individual customer points.
1 voteThank you for submitting your Idea to UserVoice.
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An option to place a Note in the Pickup option of online ordering
An option to place a message in the Pickup option of online ordering is important for our business communication with our clients, as our location is not fixed. Having the option to leave a message for the customer picking up an order would help us maintain a better-organized business.
1 vote -
LINK TO SEND VIA TEXT FOR PAYMENT ON ACCOUNT
We NEED a way to be able to send, in our case, our patients a LINK via text messaging to pay their bill/invoice... Many people do not check their emails now-a-days, or the email may end up in their spam folder... So PLEASE PLEASE PLEASE create a way for us to be able to text a link for our patients to pay their bill via text messaging.
We also have personalized emails that we would rather send out, then the invoice option that is provided on the dashboard... So it would be nice to be able to also use this…1 vote -
Inventory Transfer
We would like to have the option of creating a Transfer option for the Merchants from the current active account to the new active account when the business is in the same location. For example - On the dashboard on the inventory app - there can be an option that says "Transfer" - then next a filter option to filter "items, modifiers categories.." or "Select all" - Once the option is selected on what they would like to transfer - then they should see the option that shows them a field that says "Enter Merchant ID", they should be able…
1 vote -
Accepting checks or cash when "new sale " at dashboard
the invoice option under "new sale" is very limiting. It does not allow to enter specific items, limited information for the customer, and will not allow to enter check or cash for payment. We had to add "invoiss" as an additional app in order to do business.
1 vote -
INVOICES
WHEN SENDING INVOICES OUT:
IT WOULD BE NICE TO HAVE THE OPTION TO SEND AN INVOICE AND ALLOW THE RECIPIENT TO CHANGE THE DOLLAR AMOUNT THEY WANT TO PAY.
OUR OFFICE NEEDS TO BE ABLE TO SEND OUT THE ENTIRE AMOUNT OWED, BUT IF SOMEONE, FOR EXAMPLE: NEEDS TO SPLIT PAYMENT ONTO MULTIPLE CARDS, THEY SHOULD HAVE THE OPTION TO CHANGE THE DOLLAR AMOUNT THEY WANT TO PAY WHEN GOING TO MAKE THE PAYMENT ON THE INVOICE.1 voteThank you for submitting your Idea to UserVoice.
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Save Sales Reports on Deleted Employees
Please preserve the ability for admins/managers to view complete sales reports, including dates, filtered by FORMER, deleted employees. Currently, if you delete an employee, we can only guess what the former employee's numbers were based on the company's total numbers.
1 vote -
Inventory Imports
When importing the file(s) Messaging is inaccurate: errors appear, once errors are corrected, the import is unsuccessful as more errors appear for some of the same cells shown previously . Adding items manually seems to be the best workaround at this time.
1 vote -
Generation of Custom Reports
We are requiring custom reporting that is tailored to the operations of a quick service business that also supports in properly auditing what may be suspicious behavior based on data the current reports are showing. These reports would be custom reports based on daily sales categorized by inventory to which can be accessed at any time for review over an extended period of time? With all data broken down. In regards to auditing, it'd be helpful to generate report of staff sales and discount performance report showing their volume of sales, discounts given with date and times, and order accuracy…
0 votes -
Flagging of high-dollar voids or excessive item deletions
We are experiencing a suspicious volume of excessive item deletions as well as high-dollar voids. Is there a way the system can flag this to prevent abuse and theft? Whether this sends a notification to the virtual dashboard alerting admin and/or requiring Managerial Approval before processing.
1 vote -
more characters in business address line
When putting in the business address, Address Line 1 should allow more characters or add an Address Line 2. I find it frustrating that this is even an issue.
1 vote -
Ability to update an item from in the category to in stock
Merchant would like to be able to open an item category and update the items via the "In Stock" toggle within the category rather than having to use the item list to toggle the item in stock.
0 votes
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