317 results found
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Transaction Detail Included for Closeout
I would very much suggest allowing us to see the transaction detail included in a closeout. We run a 24-hr towing business and are set up for an auto closeout. It is hard for our shops to determine which work orders are included on which day (especially when some guys are out in the field when the closeout occurs and the card processes when our unit gets into cell phone service, not necessarily at the time the card was run). Currently, the only way to determine this is to run a custom report every day, since the closeout times vary…
1 voteThank you for submitting your Idea to UserVoice.
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Customer Notes Accessible from Appointment Calendar
It would be extremely helpful to allow stylists and staff to access a customer's notes directly from the appointment on the calendar without having to navigate to the customer profile.
For salons and service-based businesses, customer notes often include critical information such as:
Hair color formulas
Previous services performed
Haircut or styling preferences
Processing times
Product recommendations
Special instructions or client preferencesHaving these notes readily available when opening an appointment or when the customer checks in would improve efficiency, reduce the number of clicks required during service, and provide a better experience for both staff and clients.
Suggested functionality:
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1 vote -
Be able to change the greeting to customer on an invoice
Can you make the Email customization so that it can be edited or, specifically, can you change the Email customization from "Hey client," to "Hi client," as "Hey" is very unprofessional.
1 voteThank you for submitting your Idea to UserVoice.
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One entry, connect to the devices with three MIDs
I have three coffee shops, three devices, meaning three MIDs. To enter a new product in the menu’s I have to enter it three times. Time consuming. I contacted Clover after installing the third device was told since there is three MIDs, I cannot have One enter location and each MID location is “separate”. I can access all three locations on one dashboard so I should be able to enter one item (and any modifiers, menus, etc, and click a button for each shop to send the info out. Having to enter the item three times and build modifiers three…
1 voteThank you for submitting your Idea to UserVoice.
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Allow longer than 14 days of pre-auths to show on the dashboard reporting
Allow longer than 14 days of pre-authorizations to show on the clover dashboard reporting, preferably 30 days for longer order completion timelines that merchant businesses have
1 voteThank you for submitting your Idea to UserVoice.
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Add pickup date and time as an option in register app
When I take a catering order and payment over the phone, I add the items in Register and take the payment and add a order note with the pickup date/time. Problem is that I can't generate a report of all the catering orders and sort them by pickup date and time. The orders app shows the catering orders but only sorted by the date/time the order was placed. Maybe if a pickup date/time option was added in the menu where discounts are added, that would work.
1 voteThank you for submitting your Idea to UserVoice.
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ABILITY TO ADD NOTES PER LINE ITEM
I would love the ability to add a description per line item on the invoice. For example, if I am selling a package, I would like to include a description of what is included in the package.
1 voteThank you for submitting your Idea to UserVoice.
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ABILITY TO DRAFT & SAVE INVOICES
Adding the ability to draft & save invoices for merchants to review at a later time. We all get busy & I would love the ability to start an invoice, save, & revisit when I'm ready to send.
1 voteThank you for submitting your Idea to UserVoice.
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Add ability to export issued invoices to excel
After clicking on the Invoice option, be able to export the invoices issued to an excel file.
1 voteThank you for submitting your Idea to UserVoice.
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Exporting Transaction Data
When exporting transaction data, it would be nice to see if a payment was paid via invoice issuance or if an employee actually made the payment. I have found a workaround, but it is exhausting.
1 voteThank you for submitting your Idea to UserVoice.
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Class style appointments
I would love to see a class booking feature. For example, a scheduled 1 hour class that has a capacity for 10 customers to register for it. Bookable by time slot, employee, etc.
I would love a product that can support a spin studio, yoga studio, or personal trainers.
1 vote -
Reocurring Donations
Please add an option for donors to select "Recurring" donations on the donation form with Clover payment button. This feature is essential for processing monthly contributions automatically.
1 voteThank you for submitting your Idea to UserVoice.
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Be Able To Update Item Quantities From Categories
Currently merchant can update quantities either from item detail or from the item list page with 200 items at a time. It will be easier if you can have the quantity update option from the Category view by selecting each category, then all items in that category and update the quantity by entering the total number for each item.
1 voteThank you for submitting your Idea to UserVoice.
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Allow temporary adjustments to days where business is normally closed
I was just notified that the temporary adjustment feature to business hours on Services Growth ONLY applies to days where the business is normally open based on the posted hours. This is not made clear at all in the instructions and makes no sense. Business should be able to open for a special event on a day they are not normally open without having to modify their normal operating hours.
1 vote -
Gift Card Notification Emails
I have a client with more than 200 locations. One of their locations added the Clover Gift Card app to their device, and the owner received a notification email to alert them to this event. However, the notification email did not contain any details that would tell the owner which of the 200 locations set up gift cards. None of their locations use gift cards, and they want to delete/remove the app, but they have no way to identify which location set it up without pulling up each account one by one. I checked with Clover Major Account Support and…
1 voteThank you for submitting your Idea to UserVoice.
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Enable Multiple Auto Close Times
For merchants that run shifts, allow them to have multiple auto close times. For example, a merchant that is open 24 hours, and runs three 8 hour shifts, and wants to easily track sales during each individual shift, should be able to set up multiple auto close times each day.
1 voteThank you for submitting your Idea to UserVoice.
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Enable EXACT Auto Close Times
Currently when a merchant is set to an auto close time, they can select the hour, but the system randomly generates the minutes. For example, a merchant wants their batch to close at EXACTLY 9:00 pm, but the system selects 40 minutes. Now the merchant has to decide whether they want their batch to close at 8:40, 20 minutes earlier than they want, or 9:40, 40 minutes later than they want. Clover should be able to offer an exact time, of the merchants choosing.
1 voteThank you for submitting your Idea to UserVoice.
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Allow Merchants to Change Batch Type
Allow merchants to update/change their batch method from auto to manual on the Dashboard. Currently the process requires the ISO to call on the merchants behalf, then get the merchant on the phone, then hold for Advanced Support, before authorizing the change. This can sometimes take 20-30 minutes, when it could be a simple update on their Dashboard that takes less than a minute.
1 voteThank you for submitting your Idea to UserVoice.
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Clover Weight Scale
Currently Clover offers a weight scale up to 20lbs can we create a scale with more capacity in weight particularly to help support our meat market clients that look for scales that can support upwards of 50 to 70lbs.
1 voteThank you for submitting your Idea to UserVoice.
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reporting option
hello, can a report for clover have a over/short form, for example if system says need to deposit $100.24 , but actual deposit says $100.11, it would be .14 cents short
1 voteThank you for submitting your Idea to UserVoice.
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